Hammerhead Pools

Hammerhead Pools runs pool service out of Metairie and covers the greater New Orleans area. Derek and Jennifer operate the company themselves and handle weekly maintenance, filter cleaning, repairs, boric acid treatments, green-to-clean work, and commercial service for both homes and businesses. They document water chemistry on every visit and keep records of what they add and adjust. The business lists a phone number for direct calls and focuses on keeping residential and commercial pools balanced so the water stays safe and the equipment lasts.

Customers call them in when pools turn green or when previous companies left chemical levels off. Derek has installed automatic liquid chlorine feeders on hotel pools and switched systems over to saltwater chlorination with new control panels. Reviewers describe pump replacements where a Jandy variable speed model went in after the old one failed, along with fixes for ongoing leaks and scale that two earlier services could not solve. Green pools get brushed, vacuumed, tested, and balanced until they clear, and some owners mention getting help replastering then restarting the salt cell. Derek and Jennifer also measure pool volumes so owners know exact gallon counts for future dosing.

They show up on schedule for weekly visits and answer calls or texts right away, even after regular hours. Service reports arrive after each stop with the numbers and notes on what was done. Reviewers in the Garden District, Irish Channel, and across New Orleans say the owners communicate clearly about what they find and what they plan to do next. Pricing comes across as fair with no surprises on the invoices, and the pair explains how to run new equipment like variable speed pumps so owners can keep things steady between visits.

Google shows a 5 rating across 95 reviews, and the same themes repeat: pools stay clean, chemistry stays on target, and the owners stay reachable when something needs attention. People note the before-and-after results on neglected pools and the steady weekly work that keeps everything swimmable. DIRT Score 4.8 from 95 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“As the Managing Director of The Chloe in New Orleans, finding a company that could consistently maintain our hotel pool had been a challenge. Previous providers struggled to keep the water properly sanitized, especially during our busy season. This team quickly identified the issues, installed an automatic liquid chlorine feeder, and the difference has been remarkable. Our pool looks fantastic, the water quality has been consistently excellent, and they've been proactive and reliable every step of the way. If you manage a hotel or commercial pool, I highly recommend them.”

“THE BEFORE AND AFTER SPEAK FOR THEMSELVES!!! I am in total awe from my experience with hammerhead pools! Pool companies that I have used in the past always made me feel dumb and would talk down to me because of my limited knowledge of pool chemistry as a new pool owner. Derek was extremely knowledgeable and also took the time to support me in developing my ability to maintain my pool better once they finished. I have owned my home for 2 1/2 years and this is the cleanest my pool has ever been and the best it has ever looked. Derrick professionally measured my pool so now I actually know the correct amount of gallons in my pool so I can maintain it properly. Hammerhead pools is not just the best pool company, they were the best company I have dealt with, as it relates to their knowledge and customer service. I will absolutely utilize their services in the future!”

“Hammerhead Pools has been a joy to work with. Most recently they did an excellent job installing the saltwater chlorination system and control panel, and we couldn’t be happier with the new system. Highly recommend their services for any pool related needs!”

“I've noticed a marked improvement since Hammerhead began cleaning our pool. It's a family company, where the owners clean your pool, and they are great at communication.”

“My old pool pump died, and Hammerhead Pools found the perfect replacement. They installed a new Jandy variable speed pump which is working great. The work was done promptly, and they came when they said they would. After installation, they showed me how to program the pump and gave me advice on how to get the most out of my new equipment. I highly recommend Hammerhead Pools!!”

“Hammerhead's commitment to keeping our pool clean has made all of the difference. I cannot recommend these guys strongly enough.”

“Hammerhead is incredibly thorough and reliable. They get in touch with us immediately if there are questions or if something needs attention. Our pool is always clean, and we have never had a worry in the world but to use and enjoy it. We're in the Garden District, and having a dependable pool service like Hammerhead makes pool ownership easy. And they love our dogs :)”

“Hammerhead Pools did an excellent job servicing my pool at my property in the Irish Channel. They replaced my pump and fixed several ongoing issues that the last two pool service companies couldn’t seem to figure out. Since I don’t live at this property, having a company I can truly rely on gives me real peace of mind. They were responsive, knowledgeable and took the time to properly diagnose and resolve the problems instead of guessing. If you’re looking for dependable pool service in the Irish Channel or greater New Orleans area, I highly recommend Hammerhead Pools.”

“Great service! They took my pool from swamp to backyard resort. They communicated with me through the process to make sure I knew what to expect and when to expect it. I’m extremely satisfied with the results. Thanks again!!!”

“Derek and Jennifer are wonderful! They are knowledgable, dependable, helpful, and great communicators. We bought a house that had an unusable pool. With the help of Hammerhead, we got the pool replastered and got the salt cell working again. The pool looks great. They come every week without fail, and keep our pool looking beautiful. I would highly recommend!”

“We recently switched to Derek at Hammerhead Pools and the difference has been amazing! Derek is responsive, reliable, and extremely knowledgeable. We were dealing with a bunch of pool chemical issues with our old pool company. Derek came in and had everything back in tune within 2 weeks! The service reports Hammerhead sends after each visit are great and just go to show they take their job seriously.”

“Derrick answered all of my questions and gave me tips to maintain my pool. 10/10”

“Derek and Jennifer provide excellent service. Our pool is sparkling! Knowledgeable and experienced, they Have made a tremendous difference in the quality of our pool water! Hammerhead Pools has gone above and beyond to make sure that our pool Chemistry is balanced and the water feels so soft and clean! Thank you!”

“Derek and Jennifer, the owners of Hammerhead Pool Service, are absolutely amazing. I hired them for routine maintenance and I couldn't be happier with their service. The couple was professional, punctual, and very knowledgeable. They took the time to explain what they were doing and why, which I really appreciated. My pool has never looked better! The water is crystal clear and the equipment is running smoothly. Their attention to detail and commitment to customer satisfaction is top-notch. I highly recommend Hammerhead Pool Service to anyone in need of reliable and high-quality pool maintenance.”

“Derek of Hammerhead Pools did a spectacular job with our pool repair. We needed a new pool pump and he installed a Jandy variable speed pump for us. I reached out to him because of his 5 star reviews and he lived up to that rating. He had never seen or serviced our pool before, I sent him some pictures of the issue and pump was installed within a few days. He sent me clear before and after pictures, communicated well, the pricing was fair and clearly presented. I will only use him for future issues. Cannot recommend enough.”

“Hammerhead Pools is one of the most dependable pool services in New Orleans. Derek truly cares about his customers and is extremely knowledgeable. A pool chemistry and visit report is given with each visit. Our pool has never looked better. Highly recommend.”

“These guys from Hammerhead Pools rescued our green pool! They did a full water test, brushed the pool, balanced all the chemicals and vacuumed it so clean!! It went from a swamp to blue! Additionally they answered my questions even after hours. Above and beyond!”

“The Hammerhead Pool team has been a pleasure to work with. They took on the challenge of a very unique commercial pool and put a lot of time, energy and resources into finding the right balance to keep the pool clean and successful. They now service both our pools and we truly appreciate their attention to detail and round-the-clock maintenance and support. I would highly recommend them for any commercial or residential pool.”

“Having never owned a pool, I was overwhelmed & under confident that I could resurrect & maintain the once beautiful but neglected pool that I considered the best feature of my new, older home. The HammerHead Pools team not only returned pool to swimmable condition-cleaned pool, adjusted pool water to ideal, safe crystal clear condition & installed a new pump-they taught me how to maintain it myself & all this for a reasonable price. I was most impressed by their knowledge of the chemistry & physics of pool operation & maintenance-when asked, they patiently demonstrated & explained the why & how of pool maintenance. I highly recommend HammerHead Pools friendly, professional & exceptional services for novices & any pool owner who needs professional reliable pool maintenance. Thank you Derek & Jen!”

“This is hands down the best pool service on New Orleans (and I have used many)! Derek and Jennifer are the sweetest most knowledgeable Duo that I have ever used in any service! My pool had a lot of problems and they fixed all of them with ease and right away! If you are in the area I highly recommend them, as you will not be disappointed!”