Leslie's Pool Supplies

Leslie's Pool Supplies operates as a swimming pool supply store and repair service at 8509 Davis Blvd Ste 150 in North Richland Hills. The location stocks equipment, chemicals, accessories and water toys as part of the chain. Staff handle water analysis on site and provide parts for repairs along with guidance on product selection for pools and spas.

Customers bring in water samples for testing and receive recommendations on chemical balance and algae treatment. Robert has helped maintain pool condition through regular checks and advice. Christopher has walked through spa maintenance steps after testing samples and supplied missing parts at no charge in some cases. Patrick has identified older tank models for quick replacement. Austin has located specific repair components while Katelin and Caesar have assisted with account details and stock checks. Matthew noted warranty claims processed on pool cleaner fixes at no cost to the owner.

The store stays open for in-person visits where employees answer questions on supplies and repairs. Reviewers mention honest product suggestions that avoid unnecessary purchases along with friendly help carrying heavy items to vehicles. Prices on some items run higher than online options yet several customers return for the expertise during water tests and part searches. A few accounts describe long waits during busy periods or isolated cases of staff becoming short with callers.

Google shows a 4.5 rating drawn from the available feedback. Topics that repeat include staff knowledge on water tests and repairs plus consistent friendliness from named employees like Robert, Christopher and Patrick.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Great customer service. The team really knows what they’re talking about. Robert is a super nice guy and extremely knowledgeable. He always helps me out and has my pool looking great! Highly recommend.”

“Amazing service and great quality products and materials. Austin, the front desk associate is so professional and courteous. He did beyond the expectations to help me finding the right parts.”

“One employee and a line of 5 people as one lady is carrying on a nice conversation with the single staff member.”

“Had the sand we needed and he even helped us to the car with it.”

“Robert was very knowledgeable and helpful. Pool looks better than it ever has!”

“We enjoy going to this store. Katelin and Christopher are always smiling and welcoming. Great deals and promotions. Above all the service is above industry standards. Please recognize Katelin and Chris they well deserving of a promotion and bonus. They treat all their customers with great respect and professionalism. Always go to that store.”

“This is my regular store to buy supplies for my spa tub, I didn’t know what I needed to buy or how to maintain chemical guidelines but thanks to the store manager, CHRISTOPHER, he made it so simple and easy for me! He had me bring in a water sample and he has guided me ever since. The employees are very friendly and helpful. Christopher’s instructions are simple to follow and this particular store is extremely accommodating to my customer needs. The assistant manager, Caesar, is also very helpful and friendly. I highly recommend this store!”

“Patrick at the Richland Hills store located an older tank immediately. He knew exactly what I needed. Very knowledgeable and helpful!”

“the young lady at the davis store is very knowledgeable and so very helpful with a consistent smile on her face. Chris is awesome and always in a good mood. will definitely coming be back.”

“This Leslie’s is the best. Whenever we have our water tested we get an honest analysis and recommendation for products without feeling like we’re being oversold. In the past we had an algae problem that we could not get rid of. Took water sample and photos to this Leslie’s and they quickly provided a solution that took care of the algae quickly and for good.”

“Great crew here. Friendly and helpful on my regular water tests. They’ve helped me on several repairs to my pool cleaner too and have made sure to claim it under warranty so it’s no cost to me. Their prices on supplies are high, but with their expertise I still buy several items here. Other supplies I get from Amazon.”

“This is only the store I will go to for my supplies. The assistant manager, Catelynn has outstanding customer service! This woman is fantastic! I will only let her handle my account.”

“I have always had very helpful and educational service here. Ive never felt like they try to upsale me. They do believe in weekly maintenance but have also suggested that I do not buy chemicals that I wanted to buy.”

“Some employees can be very helpful but the person who was there this morning made me never want to go to this location again”

“I have spent thousands $$$ at this store in Davis blvd. Well, never again! I called with a simple question regarding a pool product and the guy had no idea how to help; when I asked him for a manager or someone with more experience he took it personal, started yelling at me “go somewhere else” and hung up. Please take your business elsewhere where the customer experience is the focus. I recommend Poolwerx across the street or pinch-a-penny. They have forever lost my business!!”

“Patrick you are the man. Thank you for the conversation and getting my install squared away. Great personality and definitely cares about his customers.”

“Great location. Sad to not get to go to the keller location. Had great service roadway and I hope that stays that way because this is so much closer to my home. Great set up in the store.”

“2nd time I have had terrible service. Patrick was this time. Didn't get the other rude guys name last time. I will not be back.”

“Chris is an excellent manager. He is always on top of things very friendly every time I go in. And normally has everything that I need in stock”

“This is going to be my defecto pool store! My cleaner pipe is missing a pipe nut. Christopher at the store given me a free one. I'm falling love with the generosity of the Texans!”