Leslie's Pool Supplies

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“Thank you to Courtney at Leslie’s Pool Supplies Pro! She was so knowledgeable and helpful in navigating our pool problem needs as a new home owner with a pool. We are grateful Leslie’s hired such a wonderful pool pro to assist us! Can’t wait to see you in store next time! Thank you again Courtney, you are truly such a valuable part of this store!”

“I have been going to store #520 in Pasadena, TX for a few months now. Mainly because I feel Andrew Perez will take care of me. He is always very helpful and recommends how to get my pool back in balance. Great guy and easy to talk to.”

“Andrew the assistant manager at Fairmont location is amazing,he has kept our pool on tip top shape,he doesn't over sell he tells you exactly what you need and every time has been on point..I make sure he's working when I get my water tested.. Absolutely love him❤️❤️❤️”

“I have nothing but great things to say about Andrew Perez who works at the Leslie location across from Walmart on Fairmont Pkwy. I had a ton of questions to ask and he took his time and answered every one. Bottom line, I didn't buy anything, however he put me on a direction to handle my issues. He could've had me buy all sorts of equipment, but instead of making an easy and unnecessary sale, he handled me with integrity and honesty. If the time comes where I get a larger above ground pool, you can bet I will be seeing Andrew about any and all purchases concerning the pool. I may pay a bit more for equipment, but some things are more important that saving a couple of bucks.”

“The young man working the store today, 6-29-24 at about 5:00 pm clearly doesn’t like his job. He was not wanting to be helpful at all. I may try the new store in Deer Park next time I need supplies.”

“Very helpful team. I had a minor equipment failure and didn't catch it for a couple of weeks. Then I was out of town and my water level dropped for a few days when it got hot. My pool quickly got out of control and I was fighting a losing battle with Algae. I took a water sample in and they gave me a complete run down along with recommending the simplest way to solve the problem and the recommended amount of chemical to use. I was able to clear up the issue within a day. Very happy.”

“Ordered a Zodiac MX8 pool cleaner on the recommendation of my pool guy. I thought that ordering it online would be the quickest way, WRONG. I used their online ordering and what a horrible experience! I had checked the box for Pick Up at the store, thinking I could just pop over and pick it up the next. Boy was I wrong! I ordered and paid for the MX8, and no where in the process did it say I would need to wait 7 to 10 days for pickup. I guess instead of their software checking the inventory at the store, it orders the part from the warehouse, which takes 7 to 10 days to arrive at the store. So instead of a quick shopping experience, now I have to wait for something that is stocked in store. The Help Desk, which I and the store clerk spoked with, is off shore. You get people with limited understanding of the English language, and so very unhelpful. They stick to the script and do not deviate. I finally got a hold of someone at the retail part of the support desk, and they could not help me, I would have to wait the 7 to 10 days for a part that is in inventory in stores all over the Pasadena/Houston area. One of the store retail help people even said "You are S.O.L., and will have t”

“We recently refinished our pool with pebble tech and began buying chemical's at Leslie's. After apx months I began wondering why I was spending abnormal amounts of money on chemical's. I went to a buddy who's family owns a pool store and he was questioning my chemical's and how frequent I was buying them. My water is always Crystal clear and I maintain the pool very well. After the third time in a row of my water being "off" I decided to go somewhere else and test my water and not purchase another 80 in products at Leslie's. after the new test my water was perfect and I did not need to purchase one thing.. the new pool store said whatever iklm doing to keep it up because the water is flawless. I will never return to Leslie's again. They seemed like a big help and very nice but after finding out I was wasting money I won't be returning. hope my 500 bucks over last 3 months was worth it!”

“Patty is amazingly kind and courteous. Her knowledge in the matter and the excellent customer service is truly appreciated . She is a real asset in the company. Alexander Pion- Assist GM - Residence Inn- Pasadena.”

“RIP. Off. The lady there is nice but everytime I visited I allegedly needed $200 in chemicals. Like every two weeks. Gave up, pay $80 a month now for a company pool service and pool is in perfect shape. Only go here for salt.”

“Ms. Patti assist me in what I needed to clean my intex pool . She gave me a business card to call the store if I needed any help. She also helped me bring my th things to my car.”

“Great fast service! Free water test . They gave me a print out of exactly what I needed and explained how to use the product!”

“They are good but they do try to get you to buy stuff you really don't need , I been going there for years but I think I'm going to find another pool place cause they will break your bank 😣”

“My favorite Leslie's, but in these times of covid all sodium Chloride has become real expensive. Here's a tip they refurbish stock on Thursdays.”

“Can't go in there without them trying to sell you something else... too pushy & less helpful when you just want to buy what you went in there for Doesn't leave much desire to go back in Will have to go to another store”

“She really cares about her customers When the other stores (Leslie’s) have me driving around theirs stores ,she took care of me right in there with out any problems . thank you patty”

“Passhen was a very helpful great customer service.👍👍”

“Guy was Nice, Tested my water and I got everything I needed”

“Patty is awesome. She really cares about her customers.”

“The lady that runs this store is so helpful and kind.”