Houston Pools Unlimited
Pool Service Pro · Richmond, TX
About
Houston Pools Unlimited runs pool service and maintenance from Richmond, Texas. The company covers Katy, Fulshear, Brookshire and nearby spots west of Houston. Their technicians handle weekly cleanings plus repairs on pumps, motors, lights, heaters, chlorinators and salt systems. Andy shows up on most calls and handles the diagnostics and installs.
Homeowners bring them in when pumps fail to start, lights stay dark or heaters quit working. Andy has swapped out damaged pumps and motors the same day, fixed wiring mistakes that fried drives, replaced lights and repiped sections for new equipment. He has also reset salt water programming so chemical levels stay steady and has repaired heaters that sat broken for months. Customers note the work leaves the site clean and the equipment runs quieter and more reliably afterward.
They answer the phone quick and often reach the house the same day or within an hour. Andy explains the problem in plain terms, gives a quote on the spot and finishes most jobs without return trips. Prices stay reasonable according to the reviews, and the team stays in touch by text or call while the work is underway. Service stays limited to the towns listed on their site.
Reviews total 184 on Google and every one sits at five stars. People keep mentioning fast arrivals, honest assessments that avoid extra work, and Andy’s clear explanations of new gear. DIRT Score 4.8 from 184 reviews on Finds.
DIRT Score Breakdown
211 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Houston Pools Unlimited responded quickly to my message, and Andy’s thorough explanation of his findings made my decision to replace the damaged pool pump and motor an easy one. The new installation is very solid and the pump runs far smoother than the prior one ever did. I am also going to enjoy the automated operation of this one!”
“Second time using their services. Excellent in every way. Consulting is not pretentious and to me very trustworthy. Service is fast and efficient special thanks to Andy. Changed a faulty pump to a new one, works perfectly. Work area was left clean, everything done efficiently. Great job, will continue being a returning customer!”
“My pool light would not turn on. I called and they sent Andy out to my house a few days later who was able to diagnose the issue which required the lights to be replaced. He was able to come back later within the same day to complete the job. Everything is working perfectly now I recall he was also the same tech who also help fix my pool heater 4 years ago and he also did an excellent job at that time. Over I am pleased and would not hesitate to use their company for any pool equipment repairs in the future”
“Great job very please with the service Andy was was very pleasant. 2nd job. Houston Pools Unlimited came again today and helped me once more. 8/14/2026 We finally bought a pump from Houston Pools Unlimited. Best decision ever, installed fast and no problems getting my cell phone app working with this. Andy and the whole team at HPU has been great. If your not using Houston Pools Unlimited your missing out professionalism at the highest!!!”
“We are so thankful we found Houston Pools Unlimited! When we called, Andy came out the very same day. He took the time to assess our pool thoroughly and gave us honest, practical recommendations that ended up saving us a significant amount of money. We had previously received a very expensive repair estimate, but Houston Pools Unlimited provided a much more realistic assessment and only recommended what actually needed to be done. Their honesty, expertise, and integrity gave us so much peace of mind. If you’re looking for a pool company you can trust, we highly recommend Andy and Houston Pools Unlimited!”
“I called because my Hayward Tristar VS 900 pump wouldn't turn on. I had exhausted all of my troubleshooting methods so I decided to look for a company to diagnose. Andy answered the call and came by in an hour or so. He diagnosed it, said the installers should have removed the test wires the pump comes but they didn't, so the drive motor got fried. He left to get the new pump and installed a VS 950 the same day. Very nice and very knowledgeable.”
“My husband and I are new pool owners of an older pool that has needed some maintenance and updating. Andy has come out at least twice, most recently to repipe and install a chlorinator. Every time, he's been easy to communicate with, has worked us into his schedule, and is very thorough in showing us how the new equipment works. HIGHLY recommend!”
“My pool light went out several months ago. I had no idea how to replace it, so nighttime swimming was out. I finally looked into it and found Houston Pools Unlimited online. I read the reviews and took a chance. Well, I'm so glad I did. Andy was great!! He came out the next day, assessed, quoted me and the next day... we had a pool light!!! So excited for our night swims again. Thanks for the professionalism and quick response from Houston Pools Unlimited!!!”
“Houston Pools Unlimited exceeded my expectations. They are reliable and communicative! They completed a service call and they were able to provide us with a quote the same day. Thank you for your prompt services. We will be using them again!”
“Excellent pool care, repair, and maintenance. Attentive and responsive, especially Andy, who will reply back almost immediately, but always within 24-48 hours. Reasonable fees, and exceptional work when my 20 year old equipment fails and needs to be replaced. They have kept our pool and hot tub healthy for almost 15 years now. I’m a certified pool operator, but I also value my time with family. We highly recommend this company to anyone hoping to reclaim valuable family time, and allow professionals the opportunity to simply manage your pool needs with expertise, skill, knowledge, and professionalism. One of the best budgeting decisions we made years ago (reclaimed our time).”
“Andy was great with replacing our Hayward pool pump. Fast, thorough, friendly, and very reasonable prices.”
“Hired this company after another one I was using just couldn’t get the water levels right week after week and it’s a night and day difference. Andy especially has been incredibly helpful. He understood the salt water pool setup and fixed the programming right up so the water is always perfect now. Eveytime I’ve had an interaction with anyone on the team they are kind and helpful. The weekly cleanings are also carried out with care and attention to detail. Relieved to have found them.”
“Houston Pools Unlimited has been absolutely outstanding to work with. Their team is professional, reliable, and truly cares about customer satisfaction. From the quality of the pool service to their attention to detail, everything has exceeded expectations. They keep pools looking crystal clear and running perfectly while providing friendly and responsive customer service every step of the way. If you’re looking for a company that takes pride in their work and delivers a top-tier experience, Houston Pools Unlimited is the one to call. Highly recommend!”
“Can’t emphasize more how great Andy from Houston Pools is. I’ve been working with him for years and he never fails to impress me. Pool pump failed and his communication, follow up and work are perfect when you’re in need of a repair to keep your pool up and running. 👍🙏 Thanks Andy and Houston Pools team!”
“Andy at Houston pools unlimited was great. Pump was not working and he came out same day and fixed the problem. Highly recommend”
“I had an excellent experience with Houston Pools Unlimited! They came out incredibly fast to fix my pool, and the whole process was smooth from start to finish. Their communication was top-notch — they kept me updated every step of the way and answered all my questions promptly. The customer service was friendly, professional, and genuinely caring. It’s hard to find a company this responsive and reliable these days. Highly recommend them to anyone needing pool service and repairs.”
“First time customer and great experience. Needed someone with expertise to help me fix a number of issues with my Hayward controller. Andy was very knowledgeable and friendly and addressed all of my issues! Highly recommend”
“Houston Pools Unlimited has worked on my pool for years. They’ve answered questions and helped with various maintenance and repair requests. I have never been disappointed in their service or timeliness. You get what you pay for and they are highly recommend…. If you’re not using this company in Katy Tx you’re missing out!”
“I have used Houston Pools Unlimited for several years for weekly pool maintenance and equipment repair after going through a handful of other maintenance companies that ultimately failed to deliver consistent service. Recently, Andy repaired our pool heater, quickly diagnosing the problem and repairing it. Andy has been super responsive to previous equipment issues, including reaching out to me when we are out of town if they see a problem developing.”
“Houston Pools Unlimited did an amazing job redoing the entire pool system for me. They upgraded everything with a new Hayward setup, and the difference is night and day. The team was professional, punctual, and really took the time to explain what they were doing each step of the way. Everything runs smoother now — the water stays clean, the system is quiet, and it’s way more efficient than before. I appreciate the quality of their work and how easy they were to communicate with. Definitely recommend them to anyone looking to update or fix their pool system.”
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