Aqua Gem Pool Care

Aqua Gem Pool Care operates as a pool cleaning service from its base at 1305 Brookfield Dr in Rowlett, Texas. Robert manages the work and handles pool care along with maintenance that covers water chemistry management. Additional services include equipment upkeep and installation of filters, pumps, automation systems, and plumbing components. The company sets up weekly maintenance plans that bill on a monthly basis.

Customers have described Robert clearing heavy algae growth that had left pools green and unusable for swimming the prior season. He restored balance after the water fell out of range again and brought a pool back to normal condition following a vacation period when it had turned green. Other jobs included fixing valves, swapping out old filters to restore proper circulation, restarting a pool robot that had stopped working, and supplying tips for keeping conditions steady afterward. Reviewers noted he addressed these issues without requiring repeated large chemical purchases.

Robert is described as punctual and responsive when questions arise after initial visits. He communicates in a direct manner while keeping clients updated on what steps are needed. Reviewers mention good rates along with honest and reliable service that extends to the local area around Rowlett. The approach focuses on consistent follow through rather than one time fixes, with Robert handling both routine upkeep and specific equipment repairs.

Seven reviews are available and all rate the service at five stars. Recurring points center on Robert's knowledge when dealing with algae and balance problems, his courtesy during visits, and the lasting results from filter and valve work. Reviewers also highlight the steady communication and the way issues get resolved without unnecessary delays or costs.

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“I'm not sure where to start except I'll let the pictures do most of my talking. I intended to do this review about a month ago when Robert first came to help us so this is more of a testimony of his work. The first two pictures are where our pool was to where he got it within a week, the third picture is what we have right now. We struggled so much with algae last year we didn't even swim because we could never get ahead of it. This year we got the pool in balance and then quickly went out of balance again. Instead of dumping hundreds and hundreds of dollars yet again for the same green outcome we chose to call Robert at Aqua Gem. He was so kind, patient, punctual. Informed us and educated us how to continue to keep our pool looking this good. Did everything he said he was going to do and honestly went beyond our expectations. I highly recommend him 1,000%. He gave us our little piece of paradise back.”

“Robert has been absolutely amazing! He goes above and beyond with his pool service. He not only fixed the valves on my pool but also replaced my old filters with new ones, which made a huge difference in the pool’s circulation. He also made sure the water stayed crystal clear and sparkling, and even got my pool robot back up and running. He’s reliable, professional, and truly cares about the quality of his work. I couldn’t be happier with the service and highly recommend Robert to anyone looking for top-notch pool care! Thank you”

“Robert is amazing! Our pool was green while on vacation and he was able to come and get it back to normal. After we came back, he gave us some tips on how to upkeep the pool. Since then, we’ve had a couple issues and he’s always been there to answer our questions. I would definitely recommend him!”

“Robert and his outstanding pool company and service is exactly that. I have been satisfied for months regarding his professionalism and great way to respond to his clients in a positive way. He is on time, courteous, respectful and notably the best company I have ever dealt with. Try his service out, don’t just take my word for it. He is truly amazing.”

“Will recommend Aqua Gem Pool Care to anyone who need any work or services done for their pool. Robert is knowledgeable and will make sure you get what you need.”

“Aqua Gem Pool Care has taken care of our pool way beyond our expectations. Highly recommend.”

“Amazing service! Good rates, honest work, reliable service! Ask for Robert!”