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Sparkle Pool Care

Pool Service Pro · Rowlett, TX

Residential
Active

About

Sparkle Pool Care runs out of Rowlett, Texas, with Mark Robinson handling the day to day work. The company takes care of pool cleaning and maintenance along with repairs and bigger jobs such as replastering, new equipment installs, tile work, and water feature replacements. Gavin works on the crew as well and shows up for many of the service calls.

Homeowners call them in when pools turn green with algae on the walls or when equipment breaks down. Mark and Gavin have reset loose stones, touched up mortar, pulled calcium off tile, replaced mastic, and put in new sheer waterfalls. They have also fixed spas, swapped out pumps, run new lines, and redone entire water features while giving owners choices on finishes like tile styles. Pools that sat neglected through warm spells get cleared and ready for use in four days or so.

The crew answers calls fast and often gives same day estimates. They send updates on when work will start, how long it should take, and what materials are on hand. Prices land lower than other bids in most cases, and they offer discounts such as for first responders. Owners get before and after photos plus service reports by email after each visit, and the team stays reachable even for weekly cleaning when people live out of state.

Sparkle Pool Care holds a five star rating from seventy five Google reviews. Reviewers keep pointing to the clear water that stays that way year round, the steady communication, fair pricing, and the fact that the same crew handles both routine cleaning and one time repair or remodel work.

DIRT Score Breakdown

Google

79 reviewsView on Google →

5.0

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Mark and his team at Sparkle Pool Care were amazing. We had several issues going on with our aging pool but Mark was able to fix everything, guide us in selecting a new vacuum and got our pool sparkling in just a few days. The service provided was so friendly and knowledgeable. We cannot say enough good things about Sparkle Pool Care. We 100% recommend them!”

Molly Wright

“As an owner of a swimming pool for 12 years, I highly recommend Mark Robinson and his team at Sparkle Pool Care. We needed several loose stones reset, mortar touched up, calcium removed from tile, and our mastic replaced. Not to mention a new sheer waterfall installed to replace a broken one. Friendly, professional, and reasonable prices. Our pool looks like new again.”

Chad Turner

“HIGHLY recommend Sparkle Pool Care. I had posted in our neighborhood facebook group that we desperately needed our spa fixed. Mark immediately reached out and offered a same day estimate. He was on time, provided a quote in a timely fashion and out of approximately 6 companies, he was the best price by far. He even offered a first responder discount. There was continuous communication/updates regarding anticipated start date, projected job length and stock of materials needed. We originally wanted to replicate our prior mini tiles but Mark had given multiple options to choose from. We ended up trying something else and absolutely love the finished product. If you’re looking for a reputable company that won’t nickel and dime you, look no further!!”

Lisa Castellano

“I was in between pool cleaning companies this winter and my pool got out of hand with the warmer than normal temps. Mark and Gavin have been awesome. Four days later pool looks fantastic and is swim ready. Thanks”

Ryan Shelby

“I’ve been using Sparkle Pool and Mark for about two years now. Before them, I tried several pool companies, and I always had the same problem and sooner or later my pool would turn green. Since Mark started taking care of our pool, it has stayed clear all year. He does a great job and is very easy to work with. The best part is I don’t have to worry about the pool anymore. Mark makes it simple and dependable. If you want a pool company that actually keeps your pool clean, I highly recommend Sparkle Pool. Thanks for all you do”

jake nichols

“We hired this pool guy right after moving into our new home and couldn’t be happier he was also the pool guy for the previous owners and he stepped up right away. . He was very affordable compared to other quotes we received, yet the quality of work was excellent. He took detailed before-and-after photos and notes so we could clearly see the condition of the pool and the improvements he made. Most importantly, he has been reliably taking care of our pool while we are out of state, which gives us real peace of mind. Highly recommended if you’re looking for someone trustworthy, communicative, and reasonably priced.”

Carrie Nagel

“From day one- I have never felt so taken care of as to when Sparkle Pools came into my life or should I say my back yard 😊 long story short, my husband passed and he took care of the pool and pool maintenance guys. All alone I had no idea what to do or expect. No pool guy means green pool problems. I felt like the other company tried to take advantage of the situation with extensive unnecessary recommendations. I prayed about it and began to look for another pool company. Sparkle Pools just jumped off the page! They came out talked me through everything. I know more about my pool than I ever imaged. They were very transparent and knowledgeable. I have the best pool on the block! They seen before and after pictures after each cleaning and give you an analysis of the chemical status. They even made sure I was prepared for the storms. If I ever need anything Mark will text back immediately and have a technician on the site ! Sparkle Pools is my saving grace!!”

Chelle Kindred

“Gavin at Sparkle Pool Care has been fantastic to work with. He’s always easy to reach, very communicative, and quick to respond whenever I have a pool issue. What I appreciate most is that he consistently provides pictures before and after the work is completed, so I can clearly see what was done and the condition of my pool. It’s refreshing to work with someone who is reliable, transparent, and genuinely cares about providing great service. I highly recommend Gavin and Sparkle Pool Company to anyone looking for dependable pool care and outstanding customer service.”

Jim Fox

“I’ve worked with Mark at Sparkle Pool Care on many projects, and he’s always been someone you can trust to do things the right way. I supply materials for a lot of pool builders, so I get to see the quality of different companies, and Mark consistently does great work. He pays attention to the small details, keeps things clean and organized, and makes sure the customer is happy with the final result. You can tell he really cares about the pools he builds and about the people he works for. If you’re looking for a reliable pool builder who takes pride in his work, I definitely recommend Sparkle Pool Care.”

Eli Olivarez

“First time pool owners and we had so many questions and the pool needed a lot of maintenance/repairs when we first moved in. Mark and team is great, they are super responsive and very knowledgeable. They are also very proactive sending information and tips for cold weather preparation. I love that my mind is at peace knowing the pool is clean, chemically balanced , and safe for our kids to enjoy.”

Sandy Lawal

“When I think of spectacular care the first thing that comes to mind is Sparkle Pool Care. I don’t and would not have any hesitation recommending Sparkle Pool care to any of my friends and family. No matter if you just have operation questions or Sparkle Pool Care taking care of you during a deep freeze. They continue to amaze us with pure professionalism above and beyond.”

Tomi Shoemake

“We had a great experience with Sparkle Pool Care. From start to finish their team was professional, super helpful, knowledgeable and incredibly responsive. They quickly diagnosed the issue with our pool equipment and had everything running smoothly in no time. On top of that their pool cleaning was top notch. Our pool never looked better. Highly recommend this company for repairs and pool cleaning. Their prices were on point too. We will definitely continue using them.”

Sarah Reyes

“Sparkle pool replaced tile on the face of our spa. The workmanship was great, they came when they said they would, and quoted a fair price. I would recommend Mark and his crew, they are awesome!”

Rich McGrath

“We’ve worked with Mark and his company, Sparkle Pool Care, on several projects now, and they are hands-down the best in the business. As a landscape company, we see a lot of pool maintenance companies, but Sparkle Pool Care is on a different level. They are super reliable, easy to chat with, and they always leave the water looking like a crystal-clear oasis. It’s great to see a team that actually takes pride in their work and pays attention to the small details. The service reports sent via email to each client after every service are exceptionally helpful and have consistently shown a job well done! If you’re looking for a pool company that’s professional and actually shows up when they say they will, look no further. Huge shoutout to Mark and the Sparkle Pool Care team for always killing it!”

Courtney Kimmel

“I cannot say enough good things about the team that handled our pool renovation! They did an absolutely excellent job from start to finish. We had them replaster the pool, install new equipment, run new pool lines, test the old piping, and completely redo our water feature. Their professionalism and communication were a total breath of fresh air compared to the nightmare experience we had with the original installation company. We shared our past frustrations with the team on day one; they completely understood, listened to our concerns at every single step, and truly took care of us. Pricing was transparent and exactly what we expected. Any minor surprises that popped up were quickly addressed by the team without any unexpected additional costs. We are so happy with the final result that we actually hired them to maintain our pool every week. Honestly, if we didn't trust them implicitly, they wouldn't be here weekly. It was an outstanding experience overall, and we would choose them again in a heartbeat!”

Ian DiFranco

“Mark Robinson and team are the best!! Customer service is excellent, his team designed the pool of my wife’s dream.Happy we went with Sparkle Pool!! Happy wife Happy Life.”

SHANNON JACKSON

“EXCELLENT experience with Sparkle. They handle our weekly pool cleaning and the service has been consistently reliable and professional. Our pool always looks crystal clear and ready to enjoy. What really sets them apart is their responsiveness. Anytime we’ve had an issue or needed something looked at, they’ve been quick to respond and take care of it in a timely manner. . It’s rare to find a company that’s both dependable on routine service and attentive when something unexpected comes up. Highly recommend them to anyone looking for a pool service OR to get a pool installed they truly take care of their customers. ⭐️⭐️⭐️⭐️⭐️”

Trey Finn

“Our pool cleaning company just wasn't cutting it. Algae in the walls and floor, water was a green tint they could never quite fix. Thank you, Mark and Sparkle for giving us our pool back!”

Carol Stanners

“We couldn't be happier with our recent pool remodel with Sparkle Pool Care! From start to finish, the entire process was seamless and professionally handled. The Sparkle Pool Care team displayed exceptional craftmanship and attention to detail, transforming our outdated pool into a modern oasis. Every aspect, from the stunning tile and stonework to the beautifully integrated lighting, exceeded our expectations. The crew was courteous, on time, and kept us informed throughout the project. They truly turned our vision into reality. Highly recommend their services to anyone looking to breathe new life into their pool. Thank you for making our backyard a paradise!”

Dave Thomas

“Here in Allen, Sparkle replastered my pool and did an amazing job! Their studio had so many selections for colors and styles! Then they even recoated our decking! Such an easy process and quality work!!! Now they even service our pool weekly, cleaning and maintenance with chemicals included! Repairs needed to the pump. Done. Reminders and help for weather issues. Done. Great one stop shop for every pool need. Plus, they’re local!!!”

Scott Terry
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