Clearly Texas Pool Service

Clearly Texas Pool Service operates out of Schertz, Texas and handles swimming pool maintenance, weekly cleanings, equipment repairs and green to clean restorations for properties in La Vernia, San Antonio and the nearby areas. The company lists these three services on its site and provides a contact number of 210-288-0710 for scheduling. Technicians named Travis, Miles and Shaun appear in customer accounts along with a mention of Lisa in one service discussion.

Homeowners describe weekly visits that keep pools clear during long absences, repairs to pumps and equipment pads, and restorations that turn algae-filled water back to usable condition. Some accounts note that technicians diagnosed circulation problems and offered steps to reduce future costs, while others report that a pump stayed inoperable for weeks without notice until the owner raised the issue. One customer ended the arrangement after a year citing unprofessional conduct around service agreements.

Reviewers state that the crew arrives at the agreed time after a confirmation call, sends updates when work is completed, and explains options during repairs. Service covers La Vernia and San Antonio locations with consistent weekly attention described as dependable by several accounts. Communication about equipment status and pricing for parts drew both approval for honesty and complaints when problems went unreported.

Ratings split between strong praise for Travis and the crew on routine care and lower marks for lapses in timely updates or agreement terms. Recurring comments cover reliability on scheduled visits alongside concerns over problem reporting and business practices. DIRT Score 2.5 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Lisa, The service agreement states that you will ensure my pool is working properly. My pool's pump was inop for at least three weeks until I had to tell you it wasn't working. This is a failure of your company to withhold our service agreement. Other local pool companies send weekly reports on the pool's status if the customer is not home. This ensures the pool will be working properly by way of timely communication of problems so they can get fixed in the first place. A pool can't get fixed if the customer isn't aware there's a problem. The service agreement does not state that I will be forced to pay whatever price you see fit for any parts to fix my pool. You are violating the service agreement by adding additional extreme restrictions after I signed the agreement. Other local pool companies allow you to purchase parts online at prices they cannot compete with, with the agreement that warranty work is carried out between the customer and online vendor. Your failure to disclose your refusal of customers to purchase parts at a reasonable price on our SERVICE (not PARTS) agreement is very disappointing. If this very important restriction would have been written into your agreem”

“Clearly Texas Pool Service has been the best pool service company. They are reliable, helpful, and there when you need them. Travis is amazing. I highly recommend them over any other pool service company in the LaVernia/San Antonio area.”

“Very dependable and honest. Travis showed up at the scheduled time, and had called before to confirm. He diagnosed the problem and fixed it. He also told me a couple of things I could do to save money. I appreciate a professional company that has great customer service, is honest and dependable. I highly recommend Clearly Texas Pool Service.”

“The Texas summer heat has been rough on our pool. Travis has been invaluable on getting our pool back to a useable condition. The information and recommendations he provided has been extremely helpful.”

“Absolutely terrible. My wife and I are both Air Force Majors, living in the Japan the last 5 years. We bought a home in La Vernia to prepare for our move to work on bases in San Antonio. We chose to continue the service the prior homeowners used - with clearly pool. I told them I wouldn't be moving into the home for a few months and signed their weekly service agreement. A couple of months after purchasing the home, my family made a 2 week visit to start planning our move. We noticed the water wasn't circulating in the pool. I've never owned a pool and wasn't sure if something was wrong, for example of the pump only ran at certain hours when we weren't there. During the second week of our visit we stayed a few nights and noticed the pump was never on. I knew something had to be wrong so I called clearly pool. They told me the pump hasn't been working for, as far as I could tell, at least three weeks. They failed to notify me of any problem with my pool during this time. I also have very little confidence they came by to service my pool during (at least) the two weeks I was there, in accordance with the weekly service agreement I signed and payed for. I had to spend a considerabl”

“I had these guys take care of my pool while I was out of town working for a year. I cant say anything bad about their service. My pool always looked great and they always notified me when they serviced the pool. They were also very willing to give me advice on how to keep it looking great. Very nice and professional people you can trust. I would highly recommend!”

“We have been customers for years. Travis and his crew are reliable and do a good job. The customer service has been great. They can handle most routine repairs which is convenient.”

“This is the best pool service I have ever used. They go out of their way to save you money if you need any repairs done. They are very honest and always service my pool every week until it sparkles.”

“We used them for one year. In the end their shady business practices and unprofessional behavior led to us terminating their services.”

“Miles and Shaun were very professional and gave me all the information I ask for. They were friendly and very transparent in explaining the system. Thanks guys”