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Claffey Pools

Pool Service Pro · Southlake, TX

Residential
Active

About

Claffey Pools runs pool construction and service work from Southlake, Texas. They install new pools in freeform, geometric, infinity, and other layouts, plus spas and water features. Remodeling covers resurfacing, replastering, equipment upgrades, and outdoor additions such as kitchens, fire pits, and arbors. Maintenance includes weekly cleaning, leak detection, and winterizing. The company lists service across Southlake, Coppell, Colleyville, Fort Worth, Frisco, Roanoke, Trophy Club, Weatherford, and Westlake.

Homeowners describe full remodels that added kitchen space and expanded decks, plus spa redesigns, lighting swaps, coping replacement, and equipment updates on older pools. New builds started from custom designs and moved through to water fill and final fixes. Service calls handled routine cleaning and post-rain recovery. Named workers such as Jasen, Erin, Rob, Kyle, Duffy, Shawn, Mike, Chris Martin, and Ryan Leaverton handled design, project management, and on-site work, with customers noting the finished pools met the original plans.

Reviewers say the crews answered texts and emails promptly, explained each phase, and returned to correct minor issues at no added charge. Projects stayed on the quoted budget and timeline despite weather delays, with sites kept orderly during construction. Service techs arrived on the scheduled day each week and handled repairs without repeated visits. Work stayed within the listed cities.

The company shows a 4.9 Google rating from 765 reviews, with repeated notes on clear updates, attention to detail, and follow-through on fixes. DIRT Score 4.8 from N reviews on Finds.

DIRT Score Breakdown

Google

786 reviewsView on Google →

4.9

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“We contracted Claffey to remodel our pool and add an expanded outdoor living/kitchen space. We are delighted with the results. The project took a little longer than expected (mostly due to weather) but the workmanship and quality of the finished product was well worth the time! What we appreciate most about Claffey is how they stood behind their work. During and following the project there were a few minor mistakes/misunderstandings. Claffey did not question or hesitate to make them right to our satisfaction and at no additional cost. Hopefully we will not be taking on a project of this size again anytime soon but if you're considering a pool/outdoor remodel, highly recommend you call Claffey! See before and after photos.”

Michael King

“Cannot say enough good things about this company and the people that work for it! I initially chose Claffey Pools for my project because of their well-established reputation in North Texas for being high quality and trustworthy. Not only were they on time, on budget and extremely professional and easy to work with, but they treated my small and simple pool project with the same care and attention as if it was one of their million-dollar projects. They truly care about all of their customers and want the best outcome for every project they work on. I’ve never experienced a more seamless and enjoyable construction project and will be recommending them to everyone I know – no matter how small or large the project!”

Natasha

“My experience with claffey was excellent from the design process that Erin helped us out with making selections for our pool remodel a breeze. When it came to remodel work itself Jasen was great, he was very thorough explaining each step and making sure I was happy with each step.”

joaquin torres

“Justin Fontara did a great job finishing me up on our pool. He has a good eye for detail and has been very attentive to our concerns and needs during his part of the process. Thanks Justin for taking good care of us.”

David Scott

“We have a12 year old Claffey pool and were interested in upgrading the features. Kyle was beyond helpful during the consultation and gave us many options that made our decisions easier. He helped with design ideas and choices. Jasen was our Project Manager and we couldn’t have been more pleased with his communication during the project. He was extremely patient helping us understand the timeline and process. He answered texts quickly and never dismissed our questions. Sue was extremely helpful in sending emails that kept us informed along the way and with keeping lines of communication open. We are thrilled with our upgraded pool and are very happy with our decision to partner with Claffey on this project.”

Norm

“Our experience working with Claffey on a pool update and backyard remodel project was great from start to finish. Duffy produced a great design, and Shawn and the team executed it beautifully. They were professional and communicated with us well throughout the process. We're thrilled with the result. A+.”

Andrew Day

“Loved working with Claffey Pools!! We had our pool redone and wow they did a fantastic job! Mike walked me through the design and pricing and Jasen was the project manager and took care of everything! They made it so easy and it turned out so beautiful!”

Kate Mellon

“Things started off great as we got a designer that paid attention to detail, really listened, and incorporated what we really wanted and brought that to reality. After than we hit a bumpy patch as the communication dropped off, what we were told was not followed through on, and it was a constant struggle to get answers and what we were told we we were going to be given (and what was stated in the contract) just didn't happen. So why still a 5 start review?? Because once it was handed to operations a flip was switched, Rob is absolutely fantastic and I could not recommend him more. He did exactly what he said he was going to do and was worth every penny. Communication was transparent, he explained each and every step, and he worked his tail off to pull off what seemed unlikely every time. Even with bumps along the way (which is expected with any construction) he took care of them and always put the customer's best interest first. The quality of work was phenomenal, and we could not be happier with how our space turned out and with be a huge asset to our young family as a place to relax, entertain, and grow into. After the construction was done, it was handed off to Brandon who”

Jarid Scarafiotti

“Jason and John did an amazing job on our pool remodel. They were professional, organized, and kept everything clean throughout the entire project. The work was done with great attention to detail, and the whole process went smoothly from start to finish. It’s hard to find contractors who are both efficient and respectful of your space, but they absolutely delivered. We’re extremely happy with the results and would highly recommend them to anyone looking for a pool remodel.”

Nancy Tritt

“Jason, Kyle, and Duffy were an absolute pleasure to work with. They not only answered all our questions but also went above and beyond to ensure we felt confident throughout the process. Everything was handled promptly and professionally, and they were always responsive when we reached out. Their insight and expertise were truly invaluable as we repaired our pool. We’re grateful for their support and look forward to working with Claffey again in the future.”

fabfikes

“Claffey Pools did a great job renovating our pool. In particular, Jasen and Mike were professional and responsive throughout the entire renovation. When minor issues arose, Jasen was at the ready to make sure the issues were resolved quickly and seamlessly. If you’re looking to have your pool, renovated, look no further than Claffey Pools. We are delighted we made the choice to go with this company as you will be too.”

Mark Spurlock

“Claffey review Where to begin?! My wife and I had heard several pool construction nightmares prior to receiving quotes for a new pool build and after researching companies, Claffey seemed to have the reputation we were looking for. The impression made from the beginning was outstanding and started with Erin who quickly responded to us and worked around our schedules to come up with a design from scratch. We had ideas for our outdoor living space and she brought it to life more beautiful than we could have imagined. The 3D rendering provided were outstanding and when we conveniently wanted to make adjustments, Erin was able to make the changes and we never felt like a nuisance. Moving into the permit and pre-construction phase was slow and tedious and the team at Claffey was super responsive, working with our HOA through us and getting everything done that needed to be with the city. This process could have been much more difficult if it wasn’t for their dedicated team. Moving on to the construction phase was extremely exciting and working with Erik, our project manager, was a pleasure. Erik was easy to get in contact with throughout the project and he was on top of all the subs ”

Rob Weaver

“Built our Claffey Pool in 2017 and have absolutely loved it! When I wanted to redesign the spa (for aesthetic reasons) and do some minor repairs, Ryan Leaverton took careful notes and Jasen Kidd executed perfectly! Highly recommend Claffey for renovations/repairs and Ryan and Jasen specifically for going above and beyond to make sure I was 100% happy with the requested work!”

Kristy Tran

“We had the pool resurfaced and coping replaced for an overall upgrade. Beginning to end was a well managed project. Shout out to Duffy, Jasen and Shawn who worked closely together and with us to make this a great success. Highly recommend Claffey and their team for your pool work.”

Don McCracken

“Claffey did a great job with our pool remodel. The team was professional, timely and easy to work with from start to finish. Our site manager, Jasen Kid, kept the project moving and kept us well-informed throughout the process. We are very happy with the results and would recommend Claffey to anyone considering a pool remodel.”

Caitlin D

“We had a record breaking rainfall the day after my pool was cleaned. Then, we had more rain on the weekend. My pool was as blue as could be! It’s a Christmas miracle. No, our technician Chris Martin is a miracle! 😉 Claffey Pools and Chris have been the best pool service we have hired. Chris is faithfully here on our clean day every week. He puts in the time and effort to ensure our pool is looking good and functioning well. When we have had issues with our pool, the service team has pulled through to fix the issues. We are so appreciative of Chris and all his has done to keep our pool in great shape. He truly cares and it shows!”

Christi Merkle

“Claffey was AMAZING. We started our new pool construction as soon as we closed on our house. After having 4 different designers give us largely the same design (including one designer who kept repeating, I'm giving you my pool, it's amazing--it wasn't), we were excited to hear Claffey say, "In unique spaces, you can sometimes get the most amazing results." They were great. The design was beautiful. Our construction supervisor was readily available and listened to all our concerns through the process. Once the water went in, we transitioned to their startup/finalization group who probably felt like they lived in our backyard doing everything from noting tile to replace to fixing boulders, removing frogs, and more. A week after we signed the "official" handoff taking the pool over, a torrential downpour destroyed the builder's retaining wall and flooded the pool. Claffey was there within the hour of rain stopping, assessed the issues and started helping remove excess water. They brought their team back out, cleared and installed more drains, flocked and cleaned the pool and within a week, the pool looked normal. (Side note, the builder's rebuilt the wall and landscapers came an”

Janene and Geoff Dietrich

“It was time to replace our lighting of our Claffey Pool. Audrey was so awesome in working with us and getting it scheduled. Justin H and Ryan called and arrived ahead of schedule and did a fantastic job! They were competent, friendly, discussed the process and taught us allot! Thank you Claffey Team!”

Andrea C

“I highly recommend Claffey Pools. I appreciate how much they care about their customers, especially Rob. Claffey Pools recently built my beautiful pool. Throughtout the building process, their team was very professional and caring. I am very thankful about the way that Rob and the Claffey team responded to fix a very unusual problem with my pool. The problem turned out to be very complex to solve. Claffey brought the required experts, including experienced engineers to make sure the problem was fixed properly, addressing the root cause. The communication was great. Rob made sure that I was informed every step of the way. His professionalism, knowledge, and leadership were very valuable. I knew I was in great hands with him! He addressed every detail to make sure that every aspect - pool structure, plumbing, deck, landscaping, etc, etc were done correctly and completely met my expectations. It was also very helpful to hear feedback from some of the workers fixing my problem, about the way that Claffey will consistently be there for their customers to completely correct problems in the unlikely event that problems arise. These were workers from companies that Claffey has partne”

Ana Clark

“My husband and I could not be more pleased with the results of our pool’s extensive makeover, compliments of Claffey Pools. Working with the outstanding team of Jasen and Erin Kidd, our experience was beyond pleasant. As new clients, Erin was quick to put us at ease with her extensive knowledge and understanding of what was needed and the outcome we desired. Our project was a total pool makeover, to include state of the art pool equipment, resurfacing, updating spa and enlargement pool deck, gorgeous stonework and designated garden areas on both side of walkway leading to the pool’s deck. Once the reins were turned over to Jasen, the project moved swiftly, efficiently, and with care. We were givin a complete weekly schedule, every week. With the various projects needing to be completed, every crew that was sent arrived on time, and well skilled. It was refreshing to see the pride each crew had in the results of their work. No crew left for the day until everything was absolutely perfect, and pool area cleaned. What a wonderfully polite group of guys! Jasen was hands-on during the entire project, and was amazing at communicating with us every step of the way. We never once felt stre”

David Markley
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