Noah's Pool Service
Pool Service Pro · Southlake, TX
About
Noah's Pool Service runs weekly residential in-ground pool cleanings and maintenance out of Southlake, TX, covering the broader DFW area. They handle routine upkeep plus extras like filter cleanings, equipment repairs, and algae treatments when pools need extra work. The company fields calls and emails through office staff and sends technicians out for the actual visits on customer pools.
Customers describe techs such as Tristan replacing filter housing O-rings and printing labels, Andrew fixing equipment quickly, Rickie calling ahead before arrivals, Matthew keeping things consistent, James leaving pools sparkling, Samuel handling first visits thoroughly, and Angus checking that everything meets expectations each week. Reviews mention pools staying clear after regular service, quick turnarounds on green water or cloudy conditions after treatment, and steady brushing and vacuuming. Other accounts note pools developing black algae or turning green despite repeated requests, leaves left behind, and brushing that varied week to week.
Service runs on a weekly schedule with phone and email contact for scheduling and follow-ups. Techs sometimes notify customers before extra charges or arrivals. The area includes spots like Keller, and response can include next-day visits for draining or major cleanups. Pricing comes up as higher than some alternatives, with one monthly figure around 188 dollars after initial onboarding, and the company is described as not the lowest-cost option.
Google shows 4.2 from 329 reviews, with recurring notes on consistent cleanings from certain techs alongside occasional algae or maintenance shortfalls. DIRT Score 4 from 329 reviews on Finds.
DIRT Score Breakdown
336 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“My first time using Noah’s after my original warranty expired. Their office being close to my home was a plus. Their service via phone, email as well as in person was great. I had a filter housing O-ring that needed to be replaced and the tech Tristan did the replacement efficiently. He was kind enough to answer some questions I had as well about the equipment. He even printed out all weather labels for me to apply on my equipment. I was happy with Noah’s.”
“Aside from the very pleasant ladies that answer the phones at the office, everything beyond that has been a disaster! I had them servicing 2 of our pools. One of them has developed a black algae (never had an issue in 25 years with this) and I could not, for the life of me, get them to get the leaves out of the pool after asking numerous times. Our other pool has turned green several times over the last few months of using their service - I also brought this to their attention many times and we never found a resolution. The pool technician would show up, "clean the pool", take pictures of the green pool and never a mention of it being green. In 10 years of having our pool serviced with our previous pool cleaning company, we never had a green pool. Ever! Not to mention, $500-$600 a month for 2 pools is outrageous!!”
“5 Stars – Exceptional Service from Amber at Noah’s Pool Service! Amber is truly a standout professional at Noah’s Pool Service! From the very first interaction, she was friendly, knowledgeable, and incredibly responsive. She took the time to answer all my questions thoroughly and made sure I felt confident about the service being provided. Her attention to detail and commitment to customer satisfaction were evident every step of the way. What really impressed me was Amber’s reliability—she followed through on everything she promised, kept communication clear and consistent, and made scheduling simple and stress-free. It’s rare to find someone who combines technical know-how with such genuine care for the customer experience. Thanks to Amber, my pool has never looked better! I highly recommend asking for her by name—you won’t be disappointed. She’s a true asset to the team at Noah’s Pool Service.”
“Noah's Pool Service does a fantastic job of keeping our pool consistently clean. From the office staff to our technician, Matthew, we have zero complaints. We were clear upfront that we wanted to be notified before any additional charges—like filter cleanings—and they have been incredibly respectful of that request. They are helpful and easy to work with. Highly recommend!”
“We started our weekly service with Noah’s pool service about a month ago. My pool looks great every week and they are very consistent. Andrew is my technician. He gives good advice and fixed my equipment very quickly. I highly recommend Noah’s Pool Service to anyone that needs consistent, reliable quality service.”
“The friends at Noah's Pool Service messed up our pool while I was in the hospital and refuse to come fix it. In spite being shown it's cloudy, they claim it look clear to them. It’s scary how much of an IDAF attitude they have produced. 1 out of 5 stars and the one star is only cause they don’t give you an option to give a 0.”
“For 25 years I vacuumed my own pool and had a service do the chemicals. I decided to have this done by a service. I used a friend of a friend, big mistake. Service was always questionable and we never knew when our pool would be serviced. Our pool was dark green with algae. I had to move on. I researched pool services and chose Noah. Our pool has never looked better. We just did a remodel as shown in the picture. Noah isn't the cheapest, I did that already. The best part is our service tech, his name is Rickie. He always contacts us letting know he is on the way, nice no surprises. We have formed a relationship with Rickie. We don't want anybody else cleaning our pool. We hope Rickie doesn't loose our number.”
“We have been with Noah’s for about a year now. We’ve experienced many different techs. Some have been good some have been really good and obviously care about their work. Today, I watched a tech that hasn’t been here before. I can say this young man may have been the best pool tech we’ve experienced in many years of owning a pool. Once he left I immediately contacted the shop to give him “his job well done” to the company. I was sure someone at the shop had pre tipped him off on some of the unique things regarding our pool. I was surprised and shocked to not only hear he wasn’t tipped off and that he was a NEW EMPLOYEE. Wow, he did an amazing job and was conscientious of the details needed with the pool. So good training, good leadership to understand the leaders intent but most of all GREAT JOB SAMUEL. You did things that took weeks if not a month for other techs to get right. I hope you enjoy your time at Noah’s and keep up the great work and exceeding expectation so fast for someone new. Darren”
“Just switched over to Noah’s. Amber is great to work with but also want to mention how very thorough and friendly my tech is. A major cut above my previous pool service. Keep up the good work. Thank you!”
“We’ve been with this company for some time now, and James has been amazing. He is an outstanding technician—detail-oriented, thorough, and consistently leaves our pool sparkling clean every visit. The service quality has been reliable and excellent since he started. Thank you, James and the team! We truly appreciate your great work.”
“We have been with Noah’s for about a year - the first few months were good, we did a pricey onboarding and filter cleaning and then paid $188 a month….much more than what’s advertised on their site…however the past 6 months the pool has been dirty and I’ve noticed the brushing of the sides of the pool varies week to week based on 🤷🏼♀️ my office faces the yard and sometimes they brush, sometimes not. It was just not looking good at all and didn’t seem worth the high ticket. A month ago we were notified of a leak at the pump and an algae bloom, we paid extra to treat the algae but the pool became neon green while we worked on getting funds to fix the leak. We also paid extra for filter cleaning. Seems like every month there are more and more charges aside from the monthly $188. I got then a $200 bill for August and called for clarity on why I was being charged so much to have a green pool? Was told other companies could get it looking good but it would be not swimmable…I said I didn’t think it would be too much to have a pool that was blue AND swimmable based on my monthly charge. We’ve ‘paused’ services based on their suggestion. I stated in both an email and in voicemail that I ”
“Noah’s pool service is amazing! Their customer service is top tier, everyone who I spoke with on the phone was professional and knowledgeable. They didn’t try to upsell or get me to sign up for extra things, they were very transparent and when I mentioned what other companies had stated I needed they let me know what they agreed with and what they didn’t. They helped turn my pool from a swap to swim ready in about three days. When I called letting them know I needed the pool to be drained and cleaned they scheduled me the next day. Shelly called for a follow up to see how the pool was doing and asked for feedback. All of the techs were great and very knowledgeable. I am extremely happy that I found Noah’s pool service and recommend them to anyone who has a pool. (Before Noah’s I had called integrity pools, their customer service rep was rude, told me they would charge $1,200 just to drain the pool and then they would let me know the additional cost for cleaning and they didn’t have any openings for several months)”
“As a military family, we only owned our home in Texas for two years, but we were glad to have Noah's take care of our pool the entire time! Not being super accustomed to the heat, having a pool while in Keller made our family time infinity better than it would have been otherwise. We loved being able to host friends and enjoy the outdoor space. Having a pool takes a lot of work, but Noah's did the heavy lifting and allowed us to feel confident that it was well cared for. Highly recommend!”
“Wow!!! The quality of service at Noah's is fantastic. I was not expecting such a difference in my pool! The first picture is from Wednesday and the second is from Friday. The attention to detail, communication and results speak for themselves! Aside from that Megan made signing up for service so simple and the technician Samuel that did my first visit is phenomenal!!! Can't recommend a better company.”
“When Noah's Pool Service took over the maintenance on my pool last April it was in bad shape. In just a few weeks they had it looking great and I get compliments on my pool all of the time. Thanks to everyone at Noah's. See photos.”
“The entire Noah team worked with me to get my pool back up to running with sparkling clean water. I was negligent in taking care of it in the winter and they went above and beyond for me. Will always be grateful for them during a very stressful time.”
“After having a very difficult time building my pool with a former company I called Noah’s Pools. They have been amazing! They are professional, caring, & go out of their way to serve customers. They are cost-effective and work within your budget. Noah - the owner personally called me when I had a concern with algae (common in my area) and promptly treated my pool. I’ve not had an algae issue since. He also offered me a max out referral bonus of $250. So tell them Wendy referred you! 😂 Shelly - one of the managers is simply THE BEST! Her customer service and sense of caring is priceless. She takes time to listen, explains their processes & works to remedy any concerns I’ve had as a first time pool owner. She didn’t just treat me like a wining customer - she treated me like a person who deserved the best customer service. I feel like I can call and talk to her as a friend. UNLIKE ANY PROFESSIONAL SERVICES I’VE EVER HAD! The entire staff is so customer focused. Big shout outs to Noah & Shelly. Y’all rock & thank you!”
“We have used Noah's pool service for quite some time now. Angus does an awesome job. He makes sure we are happy with the cleaning each time he is here. He is super courteous and professional. Very knowledgeable and addresses any concerns we ever have. We are super happy that he is the one calling on us to do our cleaning each week. Nice to see his friendly face on a regular basis. We are happy customers.”
“Amber was FANTASTIC. Very friendly and informative with scheduling our pool service. Always a pleasure working with Noahs.”
“Second time they have come out and they have left my pool crystal everytime. I’ve had different pool guys each time but both did amazing jobs! Although I did get a dry start warning from my pump when he left, maybe he didn’t know how or something? Easy fix but not always the case!”
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