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Reed's Pool Service

Pool Service Pro · Stafford, TX

Residential
Active

About

Reed's Pool Service runs pool maintenance and repairs from Stafford, Texas. They handle weekly cleanings, equipment fixes, and system replacements for homes in Stafford and nearby spots like Missouri City. James takes most of the calls for estimates and scheduling while techs such as Trevor, Victor, Michael, and Joseph carry out the work on site. The company lists CPO-certified cleaners and focuses on keeping pools in working order year round.

Customers report steady results with routine cleanings that clear algae and debris without extra effort on their end. Trevor and Victor often return to the same pools each week and handle filter cleanings along with small repairs. Larger jobs include fixing leaks, swapping out Polaris booster pump motors under warranty, installing handrails, and replacing outdated circulation systems after other outfits declined the work. One customer noted the new setup stayed within budget and came with a warranty from the company.

Response times stay quick with same-day or next-day visits for issues and easy text communication for questions or special requests. Pricing draws comments for being reasonable on both regular service and repair options. The area covered includes Sugar Land, Richmond, and other Houston suburbs, with the same tech assigned to a pool whenever possible so the customer knows who to expect.

Reviews give consistent high marks for reliability on cleanings and repairs plus clear updates when problems show up. Points that repeat include pools staying ready for use and fair costs on fixes. DIRT Score 4.9 from 167 reviews on Finds.

DIRT Score Breakdown

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173 reviewsView on Google →

5.0

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What Customers Say

“We’ve had a great experience with this pool service. They are always punctual, professional, and do an excellent job keeping our pool clean and well-maintained. Communication is easy, and they are very reliable. It’s nice knowing the pool is always ready to enjoy thanks to their consistent work. Highly recommend!”

Thaís Nishida

“Reeds Pool service has taken care of my pool equipment for 20 years. They do a great job. I recently added weekly pool cleaning to the scope of the pool service. It is nice to have them handling the job I have done myself for all of the years.”

Jim Wilson

“I have been using Reed‘s pool service for at least 10 years for all my pool needs. They are very professional, friendly and reply to my requests in a timely manner. They do a great job and the prices are reasonable. I just started using their pool cleaning service and Victor has been doing an awesome job.”

Debbie MCGuire

“I have used Reed's for about a year now and I think they do a good job. I like that the same person is cleaning my pool each week. The service has been great, and I recommend them to anyone looking.”

Wesley May

“Reed's Pool Service does an excellent job keeping my backyard pool and pool filter clean and running year-round. If they notice any issues, they'll report it immediately and propose an affordable solution. With Reed's, I don't have to worry about algae, debris, adding chemicals or sweeping the pool. I've used Reed's for several years and never been disappointed. I strongly recommend Reed's pool services.”

Julie Alwais

“They came highly recommended from the previous homeowner, so we have continued with their pool service and we are very happy we did! They’re very responsive, friendly, and knowledgeable and have done a great job maintaining our pool so far!”

Linda Aranas

“Reed's Pool Service is superb and stands out among all others in Houston! After my under-warranty Polaris PB4-50 pump stopped working, Leslie’s Pool Supplies refused to help without hefty fees ( and previously the pump was installed by a local store of Leslie pool supply). Polaris gave me a list of authorized contractors, but most declined the small job. Everything changed when I called James at Reed's Pool Service. He collected my receipt and serial number, then immediately sent a technician. The tech not only repaired the pump for free under warranty but also taught us how to maintain it. This is exactly the 5-star service every pool owner desires. I will definitely use James and Reed’s for all my future pool needs!”

Natalie Kyou

“Changed to Reed’s from another company when the other company would spend as little time as possible doing the least cleaning as possible but charging way too much. Reed’s fixed the algae problem the other company allowed to fester. Our cleaning tech is quick to answer when we have a question. Every week we get a report on the chemical readings and chemicals used. Very happy with Reed’s!”

Nicole Polit

“I went through a lot of pool companies before I found Reed's and they have been amazing. Fast response when we have issues and the keep our pool looking clean and ready to swim!”

Paige Kinkade

“Reed’s Pool Service is superior in quality and customer service. I’ve used multiple larger service companies and continually saw diminished quality in service, missed scheduled cleanings and escalated rates. Reed’s Pool Service is a no hassle!”

Jared Monical

“Reed's Pool Service is awesome. They have been incredibly helpful to us as new pool owners. They keep my pool sparkling clean and have installed a handrail for me. We discovered after we moved into the house that we had a leak. They sent someone out and he was able to diagnose and fix the problem rather quickly. Thank you James and Joseph for taking great care of us.”

Susan Pittman

“Reed's Pool Service is the best. James is quick to get back to me whenever I call with an issue and providing me with options to repair the system. Trevor always does a great job of getting out to my house quickly, evaluating any issues and conducting the repairs. Also, he does a great job of educating me on the system and how I can better maintain it myself (such as cleaning the filters).”

David Knox

“We have been using them for our pool service a few years now and have had no issues.”

Ajay Babu Amudala Bhasker

“Best pool service in the Sugar land and Richmond, TX area. Honest, responsive, dependable, and a great business with integrity. I’ve been using them for two years now, and I have always been satisfied with the service whether it’s a routine cleaning, or equipment repair. If I could give them 10 stars I would.”

Brooke Cornwell

“Trevor always does a great job cleaning our filter and repairs we have needed. James is always quick to respond and is very helpful.”

Gary Stone

“James, I am very impressed by Trevor, your 'Service Tech'. Trevor is very professional and knowledgeable. Trevor was extremely prompt, and even called me about 8:20 am, asking if he could arrive early as he was about 10 minutes away from my house. Trevor arrived about 8:30 am, and we immediately "reviewed my pool, and the work needed to be done". By 9:00 am, Trevor was already installing the new 'Polaris booster pump motor'. Trevor then completed the other 'minor repairs' that were needed, and at the same time "explained what and why" he was doing specific things. I realized that Trevor was "conscientious, dedicated and diligent" in "doing the best job possible"! And, James Ayre, the owner, is extremely knowledgeable, as well, as he expertly diagnosed a pool issue I was having after a brief description/discussion we had on the phone. Reed's Pool Service has definitely become 'my new pool company for all of my repairs and service work needed'! "Ya'll know what you are doing"!”

larry bagwell

“Have used them for many years serving my pool equipment They have always done a fantastic job repairing or servicing the equipment for a fair price. Very trustworthy I would highly recommend them for any pool services”

Robert Spellman

“Reed's Pool Service has been great to work with and makes communication so easy via text. They always make it out to service our pool in a timely manner. They have always accommodated us per our request on special occasions when we have special parties, they always have made time for our pool.”

Tammy Sanchez

“I have worked with many Pool companies over the past 20 years cleaning our pool. This company has been the best so far! They are always responsive and thorough. They Keep our pool in great shape and ready to use! Anytime, there are issues they are able to come back out to troubleshoot and repair. We have a difficult pool due to living on the water and the shape of our pool, but they manage to do a great job!”

paige kinkade

“We had an outdated pool filter/circulation system that finally gave out. I contacted a number of companies to get estimates but didn't even feel comfortable with their recommendations and knowledge level. Then, I contacted Reed's Pool Service. They sent out one of their team members, Michael. Michael was very knowledgeable and listened to my concerns. He recommended a system that addressed our needs and was within our price range. The system was installed professionally and was warranted by Reed's. We are very happy with our new system and with the team at Reed's Pool Service.”

george alex
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