Aqua Premier Pool Services

Aqua Premier Pool Services handles pool cleaning and repair work from their spot in Sugar Land, Texas. They take on weekly maintenance, equipment troubleshooting and fixes, pool remodels, automation installs, filter cleaning, tile work, leak detection, and drain jobs. The company covers Sugar Land along with Katy, Richmond, Bellaire, Houston, Missouri City and nearby spots. Their owner description points to keeping pools clean and safe so homeowners can use them without extra worry.

Customers describe problems like chemical imbalances and algae buildup that led to a full drain and refill with fresh water, followed by a full equipment check and timer reset. Jesus handled an automation retrofit on one pool and showed the owner how to adjust settings through a phone app. Other jobs included locating and repairing a return line leak caused by prior deck work, then testing the fix the next day, plus restoring a pool damaged during home construction. Weekly service often comes with pictures and data reports sent back to the owner.

They respond the same afternoon for urgent calls and stay late when needed to finish a repair. Reviewers note on-time arrivals for both routine cleaning and bigger fixes, plus clear communication about what was done. Work happens across the listed service areas at prices described as fair in some cases, with suggestions sometimes given on how to extend equipment life. The company has operated since 2008 and handles both regular visits and one-time repairs.

The business shows a 4.5 rating on Google. Reviewers frequently bring up punctuality, attention to detail from the technicians, and reliable results on maintenance and repair jobs.

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“We have been using aqua Premier for several months now. I just couldn’t keep up with the imbalance in the chemical in our pool and we fight against algae. I had managed the pool for about a year myself after being really unhappy with a big pool cleaning service here in Houston. Aqua Premier came in, did an assessment, reviewed my options, and we decided to completely drain the pool and start with fresh water. In addition, they checked out our tank reset our timer – checked really every single part of the pool and it’s equipment. Our pool has been sparkly and clean since then. Their weekly recap of their service includes pictures and all data, they are great communicators. This turns out to just be an amazing , amazing pool service. If you need a new Pool Service or if you’re unhappy with your current Pool Service- 100% you should contact Aqua Premier. Big note: These guys are great value. I feel like we are getting concierge service at economy pricing. Every week Jaime Padilla rolls in a portable filtering system to vacuum, and check/ correct the chemical balance in our pool. He does a wonderful job and is always upbeat! Our pool always looks super special sparkling after his vi”

“I had an extremely disappointing experience with Aqua Premier Pool Service and would not recommend them. Their customer service was terrible from start to finish. Jesus showed up late, failed to accommodate my scheduling needs, and made very little effort to provide solutions or communicate effectively. As a paying customer I expected a much higher level of professionalism and respect. Instead, I was left feeling ignored and undervalued. One of the biggest frustrations is that despite being dissatisfied with the service, I still have a non functioning pool. Reliability, communication, and customer care are basic expectations for any service business, and unfortunately Aqua Premier Pool Service fell short in all three areas. I sincerely hope they improve their responsiveness, punctuality, and overall customer experience because my experience was frustrating enough that I will be taking my business elsewhere. I still have a dirty pool. I’m just writing this for anyone else looking to get a clean pool in the Sugarland Area. PLEASE go somewhere else. Thanks, Aqua Premier hope this can be resolved.”

“Aqua Pools and the technician Jesus were the best I have seen. Jesus was friendly, knowledgeable and professional in his dealings with us. We had him retrofit an automation system for our pool. The result is even better than expected and Jesus took the time to walk me through how to set up and modify the settings on a phone app. Thanks!”

“So far, the pool service has been really great. I appreciate the attention to detail.”

“I can’t say enough about Jesus and the team at Aqua Premier. Aqua brought our pool back to life and looking beautiful after it was damaged during our home construction. They are very responsive and made us feel like a priority. We can’t thank y’all enough.”

“Whoever was driving the Silverado on 17 Oct 2025, forced their way into my lane then proceeded to drive aggressively down the Beltway. If this is how they drive in the company vehicle, I don’t trust their professionalism as a company.”

“Have used Aqua Premier for several years. Always been a great company to work with and they have not missed a thing. I would recommend them to any pool owner in their service area.”

“They will sabotage your equipment in order to inform you that the equipment has failed and requires replacement. Then they will charge a serious arm and leg to repair and replace.”

“Aqua Premier Pool Service saved me! I'd had a company level and reinforce my pool deck, and they drilled through my return line and filled it with the hardening foam completely cutting off flow to 2 of my return jets.. no water flow to most of my pool which was a disaster. I called Aqua Premier and they were able to send their guys out the same afternoon. They not only found the exact place of the leak but stayed very late making the repair. They came back the next day to test after the repair dried and made sure I was back up and running. They had a big job commitment but said they would come back as soon as it was done in about 1.5 weeks and fix the hole in the concrete and they did exactly that! What great guys and what a great company! They were kind, which is very important to me, but also excellent at their jobs. I highly recommend them to anyone needing pool work done. They will not disappoint.”

“I’ve been using Aqua Premier Pools for my pool cleaning, and I’m extremely impressed with their service. The team is always professional, punctual, and thorough. My pool has never looked better, and I appreciate their attention to detail. I highly recommend Aqua Premier Pools for anyone looking for reliable, top-notch pool cleaning services!”

“I couldn’t be happier with the service from Aqua Premier! They are reliable, professional, and do an incredible job keeping our pool crystal clear. The team is friendly, knowledgeable, and always goes the extra mile to ensure everything is perfect. Thanks to them, we can enjoy a clean and beautiful pool year-round without any stress. Highly recommend!”

“We have had a great experience with them. They remodeled our pool and have been maintaining it for many months now. They are responsive, professional, and all around great to work with. Highly recommend!”

“Came out right away. Did a great job at a fair price. Made some suggestions that I can do myself to make my equiptment last longer. I will have no hesitation to use next time I need something.”

“I’ve used them for 7yrs, longer than any other pool service. This company has Excellent service, Excellent quality, and are Extremely responsive. I’ve referred them to many on my street and everyone has been extremely thankful. If you want quality and professional service, call them.”

“Did a great job with my pool repairs. They were on time and knew exactly what they were doing. I will be using them for my weekly maintenance Very professional and definitely recommend them.”

“Finally after useing 4 other companies finally found one that dose a good job.. Shows up on time and cleans with a machine every time hire them for a month or 2 to test them out Update 6 months later and they have been consultant in showing up only thing is if something needs to be repaired it's expensive 75 to show up and x in parts”

“The technician was on time and very professional. They did an excellent job cleaning the pool. I plan on using them for my weekly service.”

“Great customer service and pool techs.”

“Excellent pool service!”