Pool Spa Officials

Pool Spa Officials handles pool and spa service from Sugar Land, Texas. Ryan runs the repairs on above-ground and portable spas and hot tubs, including work on heaters, pumps, motors, circuit boards, control systems and wiring. The business focuses on fixing what is broken rather than full replacements, and it covers the Houston area with calls for both routine fixes and sudden breakdowns.

Homeowners describe calling when pumps burn out, breakers trip with no power, jets stop working or control panels go dead. Ryan arrives, runs tests to find shorts in wiring or bad boards, installs replacements and finishes with a full drain and clean that leaves the spa looking new. In several cases he spotted leaks in the plumbing while under the unit and fixed those before wrapping up, or swapped in a new lid when the old one failed.

They show up the same day or the next in most reports, answer texts quickly with photos of the work in progress, and give straight prices without pushing extra parts. Ryan explains each step and follows up after the job, even during cold snaps when other outfits stayed away. The work stays limited to the local area and sticks to what each spa actually needs.

Reviewers note the same points again and again about fast arrival, clear communication and fair costs that beat other quotes. DIRT Score 4.8 from 70 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“What a tremendous experience with Spa Pool Officials. They came the same day to diagnose the issue and laid out an affordable and best case solution. They came at the scheduled time for the repair and after starting they realized there was a more affordable solution. So not only did they repair the issue they charged me less because the solution was less costly. My spa is working amazing well beyond my expectations. I would trust them to fix any and all of your spa and pool issues. Honorable and professional and fair in addition to trustworthy is what you’re going to get with Spa Pool Officials. Don’t make the mistake by going anywhere else.”

“Ryan was great! Very knowledgeable and courteous and he was easy to communicate with by phone or by text message. He was very reasonably priced, an he was able to get to us the fastest out of the repair people we called. He fixed our issue in one trip and had all of the correct tools. So glad to have our tub back. Ours is very old and we weren’t sure it was going to make it. If we have any more problems we will come back to Pool Spa Officials!”

“What a wonderful experience. If you need any spa work done do not hesitate to contact Pool Spa Officials. Very respectful, knowledgeable, and great pricing.”

“Ryan has been taking care of my pool and spa with outstanding professionalism. The knowledge he brings makes you appreciate the years of experience behind his work — every detail is handled with care, and the pool is always in top condition. What makes it even more special is that this is a family-owned business, and you can truly see the difference in the personal touch. The speed of communication and the responsiveness set them apart — whenever I have a question or need something checked, Ryan is quick to respond and always follows through. It’s rare to find this level of dedication and trustworthiness. Highly recommend Ryan and his team for anyone who values both expertise and service.”

“After experiencing issues with my pool pump and heater, I called 4 separate companies to come and give me quotes. They provided me with inflated prices and delayed timelines to get the job done. Two companies even said it could take updated of two months before they could repair my systems! Having a non-functioning pool over the summer months in Texas was a no go for us. Luckily I was able to find Ryan of Pool Spa Officials. He provided me with and excellent and competitive price and was able to knock the project out much faster than anyone else quoted. Their professionalism and customer service is what set them apart. I finally have a beautifully functioning pool and spa and couldn’t be happier. They also programmed my chlorinator and salt cell and the water is crystal clear again!! I highly recommend hiring Pool Spa Officials on your next pool/spa project or repair.”

“Ryan of Spa Officials did a great job cleaning up my hot tub. The work was done efficiently at an affordable price. Would highly recommend Spa Officials!”

“Best service ever! Thank you so much for the new hot tub easy-open lid and service. We are so happy to be using the tub again. On time, great price, excellent service, one-stop-shop! I can't say enough good things. Pool Spa Officials is the right choice for any type of maintenance.”

“Today our spa became heavenly again thanks to Ryan with Pool Spa Officials. The spa was really a mess. Ryan arrived promptly and explained patiently step by step with photos and text communication how he was proceeding. He performed the most thorough deep cleaning our spa has ever had. I really can’t use enough adjectives to describe Ryan’s quality of work. It was exceptional! He not only drained and cleaned the spa and the old cover but crawled under the spa to check the plumbing and motor. We have never had such incredible service. It went above and beyond anything we have ever encountered before. It was truly amazing. The swim spa looks amazing. I would not hesitate to recommend this business to my friends and neighbors. And I’m looking forward to the continued knowledgeable and professional maintenance service that they will be providing.”

“Called Pool Spa Officials to report jets were not functioning on my spa. Ryan came out the same day and reported two pumps had completely burned out. Ordered replacements. After installing the new pumps, Ryan discovered leaks in the pvc plumbing system. He spent a considerable amount of time and effort repairing the leaks. After the completion of all the repairs, Ryan performed a deep cleaning of the spa and the cover. The hot tub looks brand new. I cannot commend Ryan enough for his thoroughness and diligence in fixing our spa. Highly recommend Ryan and Pool Spa Officials.”

“Ryan was wonderful, quick to diagnose our problem with our spa and it was fixed quickly. Highly recommend using them for your spa repair needs!!”

“Ryan and Pool Spa Officials are awesome! Honest, affordable and responsive. I especially appreciated the before and after photos sent when Ryan was repairing my hot tub. Will continue using their services and highly recommend!”

“Ryan did an awesome job treating the spa! Looked awesome afterwards. Really appreciated the time he took to review treatment / care of spa as this is all new for us. Also appreciate the offer of ongoing support via call or text. Thanks so much for a job well done. I strongly recommend Pool Spa Officials!!”

“We have had the best experience with Ryan from Spa Officials. He came out promptly from our initial call and repaired the problem. When the problem seemed to reoccur, we contacted Ryan and even with the freeze days in play, he was responsive on when he could get out and kept in contact. He came out and resolved the problem. I highly recommend using Ryan for any spa or pool need. A definite 5 star!!!”

“Hey everyone, I wanted to tell you about my experience having Ryan clean our hot tub. He does an excellent job. I recommend him because he’s always on time. He is a wealth of information about how to keep your hot tub, clean and nice and everything and he somebody that I can depend on if there’s ever an issue with My Hot Tub so I recommend him to the highest, thank y’all so much”

“I had a little bit of a time crunch problem and Spa Officials were able to come out same day. The technician was honest and helpful. I felt very confident during the whole process. Would absolutely recommend.”

“May 16, 2026 Spa Officials I have owned a spa for 25 years, Spa Officials are by far the "best" spa repair service I have ever dealt with. He has repaired 2 items on my spa. Both times he was very efficient, professional and a pleasure to interact with. His repairs are always top notch and his prices are very reasonable.”

“Our hot tub breaker tripped and there was no power so I called Ryan at Spa Officials and he was able to come out the next day. After thorough diagnostic testing he discovered a short in the wiring and was able to repair it at a reasonable price. He is honest and knowledgeable and we would call him again for our spa needs.”

“I called Pool Spa Officials because i noticed that my control panel was on but the pumps weren't working. I talked to Ryan on the phone and he came over that day to look at it. He found out what the problem was and informed me it was the main circuit board that runs the hot tub. My hot tub was included when i bought my house, so the hot tub is old, but still was working and in good condition. I decided to replace it and the following week, Ryan installed it and it's running great again. I now have a brand new circuit board and control panel and the hot tub is up and running again. Ryan also fixed the light as well. I asked if he could look at it because it hasn't been working since i bought the home. Thank you Ryan for the quick turn around in getting my hot tub fixed. I used another guy that repairs hot tubs and he replaced my pump but couldn't figure out how to fix the light. Ryan had it up and running in a couple of hours. Ryan is very patient and on time when he said he was onn his way. If you need repairs, i highly recommend Ryan from Pool Spa Specials. If your hot tub is an older model like mine or a new one. Call Pool Spa Specials. He will have it up and running in no time.”

“Ryan was very professional and very prompt… He was at my hot tub within 2 hours of my call ! He checked it out and showed me problem - two blown fuses… he didn’t have them on his truck but showed me what I needed…. I went to an electronic store and got the special short fuses … plugged them in and the hot tub kicked on !!! I appreciated his honesty and knowledge of his ability…. My comments use this guy !!! He knows his stuff !!! Thanks Ryan”

“I chose this company based on the outstanding reviews. Ryan did not disappoint. He was prompt and diagnosed the problem my hot tub was having quickly. Back up and running within an hour. I highly recommend!”