The Pool Man Inc.
Pool Service Pro · Tomball, TX
About
The Pool Man Inc. provides pool construction and service work from its base in Tomball, Texas. The company builds new residential pools in geometric, freeform, and natural styles along with outdoor structures such as fire pits and fountains. It also handles renovations that include plaster replacement, tile updates, coping and deck repairs, heater installation, and equipment upgrades for older pools across west and northwest Houston.
Customers describe full pool builds where designers Blake and Wes listened to requirements and produced plans that matched backyard layouts and budgets. Supervisors Alfonso, Jon, Jimmy, and Bryan managed daily crews, kept homeowners updated on progress and weather delays, and incorporated minor changes without added issues. Scheduling staff Vallerie and Anna Maria stayed responsive, while Laurie and Daniel coordinated renovation projects that refreshed equipment and finishes on existing pools.
Reviewers note steady communication from first contact through final walkthroughs, with teams answering questions quickly and finishing most projects on the planned timeline. Work covers the Tomball area and nearby communities, and crews remain available after completion for adjustments such as hot tub jet tuning or equipment orientation fixes.
The company holds a Google rating of 4.8 from 258 reviews, where owners repeatedly cite organized timelines, attentive superintendents, and finished pools that match or exceed the original designs. DIRT Score 4.7 from reviews on Finds.
DIRT Score Breakdown
264 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“The team at pool man inc did a great job. Starting with the sales person Blake who carefully listened to our needs and showed a design which incorporated everything how we imagined. He worked with us on the pricing and was showed patience with all the queries we had. Once the project started Jon who was the supervisor for our pool kept us informed of the progress and the delays caused by weather. Vallerie who manages the scheduling was amazing and always responsive. At every point of the project I felt that selecting pool man was the right decision. Highly recommended if you are looking for a thoroughly professional company who knows what they are doing.”
“We recently had our second pool built by The Pool Man, and once again they exceeded our expectations! More than 10 years ago, The Pool Man built the pool at our previous home. We loved the design and quality so much that when we moved and decided to build another pool, we never even considered another company. Choosing The Pool Man again was an easy decision, and we were not disappointed. Wes did an outstanding job designing our new pool. He listened carefully to what we wanted and created a beautiful design that fit our backyard perfectly. The finished pool looks even better than we imagined. Alfonso was our superintendent, and we truly appreciated how organized and attentive he was throughout the entire project. He kept us informed with regular text updates about what had been completed, what was happening next, and he always responded quickly whenever we had questions. Even on days when no crews were scheduled to work, Alfonso would stop by to check on the project and make sure everything was progressing as planned. That level of dedication gave us a lot of confidence and peace of mind. The entire construction process was well organized, communication was excellent, and the ”
“From start to finish, our experience was outstanding. The entire pool installation process was smooth, organized, and far less stressful than we expected. Communication was excellent every step of the way — we always knew what was happening, what to expect next, and any questions we had were answered quickly. Blake, Alfonso, and Bryan were all fantastic to work with. They were professional, knowledgeable, responsive, and genuinely cared about making sure everything was done right. Their attention to detail and customer service really stood out throughout the project. It’s clear this team takes pride in what they do. We would absolutely recommend them to anyone looking for a company that makes the process easy, communicates well, and delivers an amazing final product. Could not be happier with the experience!”
“I called to report the incorrect installation of a a back flow preventer valve. I was told immediately it’s impossible for pool man to install this incorrectly and since I am outside of the warranty there was zero accountability or effort to solve the problem from pool man’s side. Attached are the photos showing the valve was installed backwards causing the flap gasket to pinch and leak water back into the pool. I am sure they will come back with excuses so let me address them now “We would have found this immediately”. Incorrect, a new flap gasket would fix the issue for a while until the crease comes back. The permanent solution is to replace the housing in the correct orientation. “How do we know the valve wasn’t replaced and installed incorrectly” because no one replaces the housing, only the internals. Also look at the photos. Everything is the same age My biggest issue is pool man’s lack of offering anytype of solution other than “we will charge you to fix this” is a crappy approach. Maybe offer to come take a look. If the pool technician believes it’s on pool man, then we will fix free of charge. If he believes it’s a replaced valve then it’s on me. Incredibly disappoint”
“I would highly recommend using The Pool Man for your next pool !! The service was top notch, the communication was thorough and the product they delivered was superior in quality. Not only that, but everyone was so friendly !! All of these things made for a seamless process. My husband and I have built a few pools in our lifetime and this by far was the best experience! In an industry where pool companies come and go, you can always count on Pool Man to be there. They have been in business for a long time and are not going anywhere.”
“From the design with Wes, the construction with Bryan, and pool school with Jeremy, our experience with The Pool Man was excellent! Our backyard is a beautiful oasis now and I would highly recommend this company for a new pool. They were professional, readily available for anything we needed or had questions with, and finished right on schedule. We were shocked how quickly everything was completed!”
“We knew it was time. Our pool and spa were built about 25 years ago as part of a Thompson + Hanson backyard landscape design project, and after all those years the plaster was worn, the tile discolored, the coping and deck looked tired, and the heater had finally quit. The equipment was outdated and the whole space just needed attention. My wife had seen The Pool Man trucks around the neighborhood for years, so we reached out for a quote. Laurie came out to assess the project, and we immediately felt confident in her knowledge and experience. She followed up quickly with a detailed estimate and thoughtful options based on our conversation. Once we moved forward, Laurie provided a clear timeline and introduced us to Daniel, who worked alongside her to oversee every aspect — from plaster demolition and resurfacing to electrical upgrades, new equipment, and permitting. Each step was organized and well communicated and performed to meet our mutual quality expectations. I ran my own service business for more than 40 years, and I’ve always believed people hire people. You build trust by explaining what you’ll do, then doing it well — on time and on budget. Laurie and Daniel did exact”
“Our inground pool construction experience with the entire team at the Pool Man was a wonderful experience. The designer, Blake, was a consultant and not a salesman so our pool design is amazing and fits seamlessly into our landscape. The way the weeks of construction was planned out and communicated to us was seamless thanks to Anna Maria’s coordination and Alfonso’s management. We made small changes along the way and they were effortlessly incorporated. The pool and decking are beautiful thanks to the amazing builders! We couldn’t be happier with the results 🥰”
“The Pool Man team has been absolutely amazing, from their expertise to their communication throughout the entire process. We first worked with Wes, the designer, over the summer to review the design and discuss exactly what we wanted. Wes was extremely detail-oriented and knowledgeable, walking us through every aspect of the design—from how the pool would complement our home’s layout to thoughtful recommendations on tile, decking, and other finishes. He also suggested features that truly enhance the ownership experience, such as the heater/chiller option and the automatic floor cleaning system. Jon and Brian on the construction team were just as impressive. They paid close attention to every detail at each stage, from construction and curing to ensuring everything in our courtyard met their high standards. Their communication was excellent—they kept us informed daily on progress and what to expect next. Lastly, Jeremy was incredibly helpful with chemical balancing and pool school. He thoroughly explained everything, from controlling the pumps via our phone to properly maintaining the pool. Overall, I highly recommend The Pool Man to anyone who truly wants a worry-free pool-build”
“We recently completed a large pool renovation project with Laurie at The Pool Man. We are extremely happy with the results and look forward to enjoying our pool this summer. The only hiccup we had along the way was rain delays. Laurie and Daniel were amazing to work with, and the trade people they use are great as well. I really appreciated the level of professionalism, organization, communication, and detail put into our project.”
“From initial contact to design, construction and completion we could not be happier. Wes did an excellent job with designing the pool to utilize our available space, as well as, helping us visualize the patio cover and how well it would all tie in. Alfonso was great at organizing the work crews to finish the build of our in ground pool, decking and patio cover in a timely fashion. We are very pleased with the end result.”
“My husband and I wanted to build a paradise in our backyard. My neighbor recommended The Pool Man Inc. to us because her parents trusted their work and had 2 pools built by them and so she had them built hers too. Wes, our designer was very professional in listening and understanding what we wanted. He drew out a 3-d design and made a video and it was exactly how we wanted it. Then they assigned Alfonso and Brian as our construction superintendents. They were also very professional and thorough. They checked every detail and made sure everything was on point. Everything turned out perfect and was on schedule. They made sure we understood the process ahead of time and know what was expected to come next. Overall, everyone that helped us were very nice and easy to talk to. We even have weekly service done with them now. They are a one stop shop for designing and building pool company. We highly recommend The Pool Man Inc to anyone who wants to build their backyard paradise.”
“The Pool Man did a great job with complete replacement of our existing pool. We demolished our existing free form pool that was about half the size of the new pool which is 20’x40’. The design process was easy and Blake did a great job getting us the simple design we wanted and made sure the budget was used efficiently. Alfonso and Bryan did a great job on the project management and kept us informed on the progress and they also proactively took care of many issues. Anna Marie also did a great job scheduling everything and the pool was completed in 7-8 weeks with very few days without work being performed. I highly recommend the Pool Man for any job large or small. We went with them because they gave us confidence they would do the job right.”
“The Pool Man, Inc. provided outstanding service throughout our pool project. From start to finish, the process was organized and smooth, the communication was consistent and clear. It was a pleasure to work with this pool builder. A special thank you to Wes, whose creativity and originality in pool design were key in bringing our vision to life. His excellent communication and consistent follow-up helped keep everything on track and stress-free. We also greatly appreciated working with Alfonzo, whose attention to detail, communication, and professionalism were evident every step of the way. Jeremy was incredibly patient and took the time to help us understand our pool system thoroughly—thanks to him, we were swimming earlier than expected! Anna Marie was very responsive in support and great communication throughout the process. Her assistance made everything that much easier. The team’s dedication to service and excellence truly stands out. We are very happy with the final result and highly recommend The Pool Man to anyone looking for a top-notch pool company.”
“I am glad I went with The Pool Man. Our PM (Alfonso) was great to work with and he kept us updated on the schedule in a regular basis. The entire team was very good following up as well. They are here after it is completed working with me on the jets on the hot tub. They take care of their business. Rate 10 out of 10.”
“My new pool construction with Pool Man Inc finished late last year and the final result is amazing! We chose Pool Man based on recommendations, as well as the great upfront design process we had with Wes Colby. We also had a great experience through the pool build with Jimmy Bullock as the supervisor. We are very appreciative of Jimmy's positive attitude and that he had a solution for every challenge that came up.”
“The Pool Man absolutely delivered our backyard oasis!! When we set out to create a resort-style environment for relaxing and entertaining, Wes was really great (and patient) with consultation and design along with key recommendations that were both aesthetically pleasing as well as functionally smart. He also stayed engaged with us throughout the project to ensure we were well taken care of at each phase. During construction, Jimmy's daily communication was detailed and timely so we knew exactly what was taking place each step of the way. Daniel and Cody ensured we knew how to care for the pool and equipment during pool school. After two months of use, I can testify that the in-floor cleaning system, UV and ozone systems allow us to safely use less chlorine for a more gentle and comfortable water experience while ensuring hands-free cleaning and effective sanitation. These were well worth the additional investment for these features! The Pool Man customer focus toward excellence is unequaled in the industry. THIS is the pool company you want to deliver your vision! The quality, usability, ease of maintenance and absolutely stunning design exceeded our expectations. Thank you f”
“The Pool Man Team did a great job bringing our pool/patio/landscaping "Staycation" project to fruition. We started with a vision of what we wanted. Wes Colby and Jimmy Bullock got us to the finish line. Wes utilized his experience and graphics software to design the pool of our dreams. Their expert use of the graphics software set them apart from their competition. I am amazed how close the final product looks compared to the design concept images. Jimmy did a great job of managing the construction of the pool. He and his team did an outstanding job communicating with us through every phase of construction. If something was not to our liking, he ensured that it was made right and that we were happy. Quality, professional, responsive, and trustworthy are just a few of the words I would use to describe the Pool Man Team. They were a pleasure to do business with and I give them my highest recommendation.”
“We had a wonderful experience with the pool man. Blake designed our pool and Jimmy executed it to perfection. Despite the pandemic, we did not have any delays - everything was completed as planned. The communication was awesome, Jimmy has been extremely responsive to our texts and was very transparent during the pool build process. This is our first experience building a pool and "The Pool Man Inc" made this an absolutely delightful experience for us. We also love the pool cleaning system... it looks so much cleaner... I would highly recommend this team for any pool construction & repair projects. Great work guys !!! -Sonal & Vick Lagad”
“We couldn't be happier with our experience with The Pool Man! We have an older pool that needed new equipment as well as new plaster. Both Laurie and Daniel were in charge of our project, and they were both amazing! The work itself was outstanding, our pool is now simply beautiful, and the pump system is greatly improved and working as it should. But perhaps the most impressive thing was the excellent communication before, during, and after the renovation process. I had a million questions, and Laurie answered every one in a timely manner and never made me feel like I was bugging her. Also, communication among staff members was excellent! The right hand always knew what the left hand was doing. How refreshing! Even after the project was finished, we had a few more questions, and they were still very happy to answer them. Daniel even came back out to talk with us in person. The workers were very respectful of my property and cleaned up each day when they were finished, not just one time at the end of the project. Being a reno and not a new construction, there was already landscaping and sod in place, and the workers did an amazing job at keeping all of that intact and undamaged. The”
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