A Veterans Pool Company Wylie

A Veterans Pool Company Wylie handles pool service work from its location at 1908 Edward Dr in Wylie, Texas. Ryan Hoffman, who goes by Big Sarge and served 22 years in the Army, runs the operation after joining the franchise. The company builds new custom pools and spas and carries out renovations along with repairs.

Customers have brought the crew in for full pool renovations, coping replacement, new plaster applications, waterline tile work, heater installs, equipment fixes, and deck updates. In one case a 25 year old pool received repairs and plaster that made it look new again. Another project replaced coping and plaster ahead of the original schedule after the owner requested changes midstream. Several builds and remodels finished with results better than the owners expected and without added problems.

Ryan stays reachable throughout each job and sends daily updates on progress and timelines. The crew responds to service calls the same day, shows up with needed equipment within 24 hours, and keeps work moving even when owners are out of town. Pricing comes in on budget in multiple accounts, with no push for extra upgrades, and the team remains available after completion for follow up questions or fixes.

The business shows a 4.5 rating. Reviewers repeatedly mention clear communication, attention to staying on budget and on schedule, and hands on involvement from Ryan. One account noted a quote that ran much higher than other bids received.

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“My wife and I are very happy that we chose Ryan "Big Sarge" Hoffman and A Veteran's Pool Company for our pool reno in Rockwall. Ryan exemplifies the characteristics of honor, honesty and and integrity, traits that aren't universal in the pool business. Our project came out better (and was completed sooner) than we could have hoped; Ryan kept us informed every step of the way and there were no surprises. There were no "problems", only solutions. Ryan strives for 5 Star Service, and he earned all 5 on this project. I can highly recommend Big Sarge and A Veteran's Pool Company. Thanks, Ryan!”

“We did alot of research before we chose AVP Wylie. Ryan - Big Sarge, honors his word when he says hes married to his project. Always reachable if you have questions. Has been hands on throughout the pool build. Gives timeline updates so youre in the loop the whole project. Turned out better than expected, I couldnt have had a better experience with our build.”

“Total transformation of our pool! My wife and I researched quite a bit before we made our choice- and I am glad we chose Ryan. The communication and attention to detail are second to none! He was very conscious of our budget- not trying to up sell us on unnecessary upgrades. He truly cares about the work he does- and it shows. If you need any pool remodeling- do yourself a favor- and give Big Sarge a shout!!! You will be glad you did. This is gonna be the best Summer ever. Thank you Ryan!!!”

“I had met with Ryan to discuss replacing the coping on my pool as well as re-plastering the pool as well. My project was handled in a professional manner and was completed ahead of time. I made a couple of changes to my request after our initial acceptance meeting, he made the changes and Ryan and his staff did an OUTSTANDING job on my pool. Project came in on budget and was done in a timely manner. The after care on my pool was excellent and I am extremely happy with the results! Thank you for all your hard work!!”

“Ryan Hoffman and his crew did an amazing job on our 25 year old pool. We needed repairs and new plaster. Ryan and his crew made my pool look new. I was contacted daily with updates. I would highly recommend A Veteran Pool Company and Ryan to anyone needing an update or repairs on their pool.”

“It's not very often that you get the chance to meet True Professionals in any industry, let alone the service industry but that all changed when I met with Ryan Hoffman of A Veteran's Pool Company in Wylie. My wife and I didn't even know where to start with getting some repairs/remodeling done to our pool, saw the reviews and gave it a shot. Ryan handled everything like a True Pro! Timing for multiple estimates (for different options) was impeccable! Pricing was beyond fair (some other quotes we've had were much higher for less work and much lower (with fewer guarantees.) I feel as though A Veteran's Pool Company comes with the integrity and respect you would expect from our nations finest (Military.) While he was on site for the estimates and options, he noticed my pump seemed to be struggling, politely asked to take a look, then made a slight adjustment and it's been running perfectly ever since! I tried to pay him for the repair to which he refused, told me it's worth saving it now vs having to buy a new one! I am still in awe of my encounters with Ryan ... He has proven that choosing his company is the best decision a pool owner can make! Thank you for this experience and thank”

“A Veteran's Pool Company was amazing to work with. We called 5+ pool companies for repairs and equipment needs. Half didn't call back or show up to appointments scheduled. A Veteran's reached out same day, within 24 hours were here with equipment and were ready to go. They hit the trifecta of speed, quality/service, and price for us. Even when we had some minor issues after the heater install, the owner text back quickly to resolve it. For other services needed they didn't provide, they recommended other providers who also reached out same day. I would not only recommend them, but plan to use them for any additional work we need.”

“Ryan has to be the best contractor I’ve ever hired. From the start, he was punctual and communicative. We weren’t really sure how to approach resurfacing our pool, but Ryan guided us through every step of the process with absolute professionalism and kindness. There was no pushy salesmanship or anything of that nature. He even steered us away from a more expensive tile because he could tell it wouldn’t give us the effect we were describing. Something that stood out about Ryan was his willingness to go the extra mile to make sure we were happy with our finished product. He encouraged us to inspect the work during construction each day, and to speak up throughout the process if we wanted something fixed or done differently. When we did speak up about one arrangement of trim tiles that had already been laid, he made us feel completely comfortable. He immediately made the change that we were looking for, then followed up again to make sure it was perfect. To be honest, I’m a little late writing this review. It’s been about 9 months since our pool project was complete. However, he stopped by this week to follow up and make sure everything was still up to par for us! I even noticed he”

“Ryan "Big Sarge" Hoffman was a pleasure to work with throughout the entire project. I highly recommend him for your pool remodel. After receiving several quotes, Sarge was not only cheaper than competitors, but offered higher end products. The work was done within budget and within the scheduled time frame. Call around...but make sure you give Sarge a chance!”

“Ryan was amazing to work with. He takes professionalism and customer service to the next level. We needed to replace the waterline tile and the mastic around the coping in our recently purchased home. His communication and updates/status of the project was beyond excellent. He was even able to coordinate the work to be performed while we were out of town so there was no down time for the pool for our family. When we returned to the TX inferno after vacation, the pool was up and running. Yay! We will absolutely be reaching out to Ryan when we need to resurface the pool down the road.”

“If you are looking to update your pool and deck, I would highly recommend A Veteran’s Pool Company – Wylie! Earlier this year I finally decided to update my pool and surrounding deck. Knowing the job was bigger than something I wanted to tackle myself, I chose to outsource the job. I spent countless hours trying to find a company who would best fit my needs (cost, time, quality, and customer service) and chose A Veteran’s Pool Company – Wylie for the job … a decision I certainly do not regret. Customer Service: From my first phone call through completion of the job, A Veteran’s Pool Company – Wylie provided outstanding and respectful customer service! One of my biggest pet peeves with contractors are those who waste my time. Not only was A Veteran’s Pool Company – Wylie consistently easy to reach by phone, they showed up on time. Quality: The pool and deck look amazing! A Veteran’s Pool Company – Wylie gave the much-needed facelift to the pool and surrounding deck area. When it came to the materials used (from the pool tile to the pool coping to the deck pavers) A Veteran’s Pool Company – Wylie brought me to the warehouse so I can personally choose each finish. What was once an ”

“Soooooooo late to the game but this guy Ryan is the best!!!! Our 20 year old pool and deck got an AMAZING facelift and Ryan really went above and beyond to make it happen for us-working with our budget every step of the way! What's even cooler-we can call him today and he would assist us with anything we needed!”

“Great work. Done on time and on budget.”

“My husband and I highly recommend Ryan "Sarge" and his team at A Veterans Pool Company Wylie. Good reliable communication and service. Ryan went out of his way to ensure that our pool turned out beautifully.”

“Got a quote for $25,000 over competitors price. Make sure you get multiple quotes for your pools.”