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Axium Solar, Inc.

Roofer · Plano, AR

Residential
Active

Service Areas

Plano

DIRT Score Breakdown

Google

17 reviewsView on Google →

3.9

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“poor workmenship, arrogant and not trust worthy. they show up to do the work, some workers smoke on property and leave trash and cigarette bud on ground, lose cut wire, nails and cables laying on roof after working. when ask to clean up, their response is they are not in business of cleaning. So i have to clean this on my own. Grounding and cable layout work is poorly done. Grounding wire in attic was crossing with existing electrical wire and pulling it. Cables were not properly tied to rail, it draped and hang loose under rails. some are actually touching my roof. They later correct this but it should not be in this condition in first place. They agreed to provide new grounding wire to the rail and inverters but they later come up with so many excuses to avoid the work. I am still not s”

“We purchased a Solar system with a SolarEdge inverter in 2017 and 3 Tesla Batteries. Soon afterwards, we received a letter from Axium that they were no longer servicing residential clients, and referred us to another company. They made it seem like that company would be handing all of our service needs. Well, that company is not able to provide any help for us now that we have a problem with our inverter. Axium basically took the money and ran 5 years ago. Evidently, Solar Edge is very difficult to deal with, and the other company just can't/won't deal with them to service all of Axium's clients. Axium really didn't care. They got their money and moved on down the road. If you are a business thinking of doing business with Axium, think twice.”

“Axium installed my 37 panel system and did a great job. They faithfully honored the warranties on the system and especially the micro inverters which had problems after several years, at least in the batch/model that I had. Axium often went the extra mile to solve any issue that arose even after the labor portion of the warranty expired. I highly recommend this company.”

“Axium Solar installed solar panels on my home during the summer of 2016. The panels are inconspicuous and neat. Based on the first few CoServ bills since installation of the system, we will break even on the system in 10-11 years! Several of our neighbors have commented on the good the panels look. Everything is working great and it is fun to monitor the system using the Solar Edge App. Overall, we had a great experience with Axium Solar. We reached out to 4 installers for quotes and Axium was easily our first choice for the installation. Andrew Whitehead was knowledgeable, professional, and friendly. He answered all of my questions and did not pressure us to make a quick decision. CoServ was also very helpful as we considered the installation and evaluated quotes. When the inst”

“Excellent service prior to the sale. Excellent installation crew! Follow-up on system issues, not so good. It takes days to get an answer. I'm sure Axium is reading this; IMPROVE YOUR CUSTOMER SERVICE!!! You should be seeing a trend! Everyone loves you until you leave the job. I'm sorry, but my unit shows an error at least weekly; it takes days to get a response from Axium. That is their weakest area; but a critical one.”

“The guys from Axium did a great job removing our 44 panel roof top system so we could put on a new roof. They then reinstalled the system after the roof was replaced. They were a dream company to deal with.”

“These guys baby stepped me through the process of adding a 10kw system to my roof. I have been extremely happy I went with these guys over others that I got quotes from! I had great service before, during and after installation. Provided software where I can sign in and see production at anytime from anywhere.”

“Axium Solar did an excellent job on our latest Project. They were on time and did exactly what they promised to do. The Crew was extremely knowledgeable and made sure the job was clean when they left.”

“NO - JUST DON'T! WHY WOULD I PAY 30K TO CUT MY ENERGY BILL IN HALF ONLY TO PAY THE OTHER HALF FOR SOLAR PANELS? HELLO? THAT IS NOT SAVING AND THE ENERGY COMPANIES STILL CONTROL THE RATES YOUR SOLAR IS USING TO RUN ON SOLAR - AND THE METER READINGS ARE CONDUCTED BY THE ENERGY DELIVERY COMPANY - IN MY CASE IT IS ONCOR. BRIAN WITH AXIUM QUICKLY TOLD ME "SOLAR IS NOT FOR YOU" - SUPPOSE BECAUSE I CAN DO SIMPLE MATH. I WILL GET A GENERATOR WITH A SOLAR PANEL AND HAVE IT SPLICED INTO MY PANEL AND UNLESS YOU ARE BUILDING A HOME, THIS SIMPLY WILL NOT WORK AND IT IS AN AFTER MARKET CONN - YOU SHOULD BE PAID FOR THE SOLAR YOU PRODUCE AND DO NOT LET ANYONE TELL YOU OTHERWISE. DO NOT USE THIS COMPANY - BAD SALES GUY AT BEST AND THEY TOTALLY ZOOMED IN ON MY HOME!!!”

“Awesome solar company. Axium install my system 5 years ago and it has run flawlessly. Great installation quality and attention to detail.”

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