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Ridgecap GC

Roofer · Rogers, AR

Residential
Active

Service Areas

Rogers

DIRT Score Breakdown

Google

55 reviewsView on Google →

4.9

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What Customers Say

“We had a pretty gnarly hail storm pass through back in March. I was extremely hesitant to file an insurance claim and even more hesitant to start making phone calls to the MANY roofing companies that had left business cards and flyers at my door. I figured I would wait a while and decide on a contractor based on my neighbors experiences. It didn’t take very long before RIDGECAP got started on one neighbors house…and then another…and then another! Soon Ridgecap would be doing my next door neighbor’s house. That’s when I met Evan, the guy in the white Toyota tundra with the Ridgecap business wrap and ladder rack that had been sharing a friendly wave each day as our paths crossed. He was on his way to help my next door neighbor pick out a shingle color when I introduced myself and picked his ”

“Worked with Ridgecap for quite a few months going through the process. Eric was very patient as we dotted our 'I's' and crossed out 'T's'. All along the way Ridgecap employees were very helpful with repairs needed and assisting us with the insurance claims process. We received a detailed estimate in writing that we reviewed and approved. We knew ahead of time exactly what was going to be done and the cost of the repairs. We had our roof and gutters replaced. The work was scheduled and executed flawlessly. Particularly impressive was stripping and cleanup of the existing roof. They put down tarps around the entire house, covered all plants, AC units etc. The stripping and cleanup of the roof took around 3 hours or so with little to no debris left around the house before they starte”

“I’ve been in sales for over 20 years, so I know exactly what great customer service looks like—and my experience with Ridgecap set the bar. It all started with Eric Cox. Our family was dealing with a frustrating situation with our insurance company, and our roof ended up looking like a patchwork job. The whole process dragged on for nearly two years. During that time, we had countless roofing companies stop by, but Eric was different—he consistently followed up, checked in, and stayed engaged without being pushy. When everything was finally ready, there was no question who I was calling. Eric stepped in, handled everything with professionalism, and gave us complete confidence in the process. More importantly, he helped restore that sense of safety and comfort in our home. If you need a ”

“Had a great experience with Eric and team. High quality work (even the insurance adjuster mentioned it), responsive, reasonable and transparent. Highly recommend!”

“I can’t say enough about how great it was to work with Evan! He came out multiple times to deal with our insurance company and their shenanigans. He was always available for questions and dealt with any problems from the insurance company. I would HIGHLY recommend Ridgecap and in particularly Evan for your roofing needs.”

“Ridgecap GC did a great job on my roof, ALL done in one day! Would recommend, actually all my neighbors used them too!”

“Evan at Ridgecap has gone above and beyond to help me through the last year of storm repairs with my home. He was clear and honest and patient and devoted to helping me complete our repairs. He communicated again and again with my insurance company until questions were resolved. He brought lots of experience that helped us when we had never gone through this kind of insurance claim before. I highly recommend this company.”

“Very smooth process! Eric at Ridgecap GC was great to lead the communication with our insurance company. We even had a personal issue that delayed the project several months. Eric followed up and we got back on track. The roof & gutters were completed very quickly & look great. I feel like they are quality products & service to the end. Lots of follow up after as well to be sure the project was to our satisfaction. I'm sure if you use this company you'll be glad you did!”

“Eric and the whole Ridgecap team were huge in a successful total roof replacement claim for our house. The crew did a great job to make sure everything was completed from the roof to the rain gutters. Thanks Ridgecap.”

“Eric and Ridgecap were great to work with. They did everything they said they would do, including working closely with my insurance company to get the roof replacement covered. Eric did a great job communicating the process and was patient with me as we waited on decisions from insurance and selections on what I wanted to replace my roof with. The final product is quality and looks great. Fabulous visual improvement on the exterior of my home and now we have much more protection against wind, hail, and leaks. Thank you Ridgecap.”

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