Cupcake Home Improvements

Cupcake Home Improvements runs roofing jobs out of Austin Texas along with siding gutter and window work. Their profile lists asphalt shingle roofing metal roofing and repairs plus vinyl fiberglass aluminum and wood replacement windows James Hardie fiber cement siding front entry doors French doors and both seamless and sectional gutters. They state no deposits and no sales pressure on every project and keep a main phone line open for direct contact. Hours run eight to eight Monday through Friday eight to noon on Saturday and closed Sunday with service across the greater Austin metro including spots like Taylor.

Homeowners describe window replacements on houses from the nineteen sixties and seventies where crews uncovered extra wood rot and still finished the job. Siding fascia and soffit work on sixteen hundred square foot homes came with painting and new gutters. Roof jobs involved insurance claims and color choices while door swaps included custom dog door options. Names that show up in reviews include Matt Koger for sales and insurance talks Joe Kyle Tony Victor Joel Stephen Chris Jaime John Joey Noah Julian Khalil Josh Will Corey Seth Louis and Kenny for the actual installs.

Reviewers note crews arrived on time kept work zones clean around pets and answered calls the same day through the single main number. Pricing stayed upfront with final bills sometimes lower than first estimates and financing cleared without hassle. Projects wrapped in one or two days for six to twenty five windows or full siding plus roof packages. Communication stayed steady from first quote through cleanup and any small fixes got handled right away.

The company shows a four point eight rating from two hundred forty nine reviews. Common points include reliable crews that worked neatly and finished on schedule along with straightforward sales and solid exterior results on roofs siding and windows.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“What a great company, the work they did for my wife and me, and our little 1,250 SF home in South Austin was truly amazing! We had all our windows and siding done with this group. The house was built in 1968, so once the house was opened up, it needed a bunch more care than what was anticipated. These guys were not only exceedingly talented and very professional, they were as hard working a group as you'll find. I have nothing negative to say about the services of the people throughout the company; from sales to installation to management. The only concern might be the costs, but because of the excellent service, and highest level of materials and professionalism, they deserve the chance and opportunity for at minimum a conversation for anyone who is in need of these types of home improvements services. I would (and have already) recommend these folks to anyone that is in the market.”

“I was really glad the Cupcake Home Improvements stopped by my home in Taylor. My husband and I had been unsure about the best course of action for replacing an exterior door that also had a doggie door. The Cupcake team came up with some great options and solutions to our concerns. We ended up working on two exterior doors because we liked the idea so much. The financing was quick and painless. The Cupcake project lead stayed in full communication right up to the end of the project. The workers that came to our home were professional and courteous. We really appreciated the honest feedback we received about issues they discovered once they opened up our wall. We will definitely be using them again for future project.”

“I highly recommend using Cupcake Home Improvements, especially with Matt Koger. From our 1st meeting, Matt was very professional, friendly, and knowledgeable. I was impressed on how much he knew about roof repairs and the how to deal with insurance companies. I felt comfortable with him coming to my house several times whether it was to discuss about roof shingles colors or about financing the project. Never felt pressured or rushed in making my decisions. He would even go out his way to ask his boss about how Cupcake could help out a single newly retired person financially. He went that extra mile to help me out. Very affordable. The crew was on time, professional, and courteous. They worked all day and into early evening to make sure the project was done. They left my property clean.The next day, someone from the Cupcake team came to review and inspect the roof repairs and to ensure all nails and trash was picked up. Very impressed with the quality and look of my new roof. I feel secured that the job was done properly. Cupcake Team did an AMAZING job and am VERY happy with Matt Koger's expertise advice and suggestions. I suggest you give Cupcake Home Improvements a call for your ”

“I had a great experience with Cupcake from start to finish. The entire process was smooth, professional, and easy. I really appreciated that they have one main phone number that connects you with any member of their team, and every time I reached out, I received a prompt response. When I decided to reduce the number of windows I wanted installed, there was absolutely no pressure to stick with my original, more expensive order. They were understanding and worked with my budget, which I truly appreciated. Their upfront pricing was accurate, and my final cost actually came in lower than the original estimate. On installation day, the crew arrived on time, worked efficiently, and completed the job in about three hours. They were hardworking, professional, and cleaned up as they went. The finished windows look fantastic, and the quality of the installation exceeded my expectations. I highly recommend Cupcake to anyone looking for new windows. Phil and Tim were both excellent to work with, and they made the entire experience a positive one.”

“Overall , Cupcake Home Improvements did an excellent job replacing the windows in my 24 yr old house. I'm giving them 5 stars, not because they were perfect, because there were a few details that should've been caught by them instead of me, and also some delayed communication, but in the end everything was made right and everyone was pleasant and professional while addressing my concerns. A few highlights of the total experience were the crew: Joe, Kyle, Tony, and Victor; who were so hardworking, warm and friendly, and the price (half of what Power quoted a few years ago). I would recommend this company to anyone looking to get their windows replaced.”

“Wonderful experience. No pressure on the appointment or sales portion. Timely procurement of windows and installation. Joel and his crew were awesome, on time, professional and polite. The work are was scrupulously cleaned daily which is very important with dogs. Can’t recommend Cupcake enough. The new windows were all that I expected and wanted. I highly recommend the products and the company.”

“Cupcake Home Improvements did a great job on my home. They replaced the siding including fascia and soffit all around on my 1,600 sq ft house, handled all the painting, and installed new rain gutters—and the results look terrific. From start to finish, the work was completed in a very professional manner. The crew was reliable, efficient, and clearly took pride in the quality of their work. Everything was done with attention to detail, and the finished product really shows it. I’m very happy with how everything turned out and would absolutely recommend Cupcake Home Improvements to anyone looking for high-quality exterior work.”

“My wife and I enjoyed working with Cupcake for window replacements in two homes. They were always professional, on time, easy to contact and took care of any issues immediately. We plan to use them again for our next project and highly recommend them for Window replacements.”

“The process from start to finish was simple and smooth. I got a quote from Michael by letting them know my preference in window, the style, and coloring. Then I called them back after deciding, and approved the work and funding for my project. The manufacturing of my windows took about a month. Then, they came and installed 6 windows in 1 day (I did choose fairly simple windows) and left them looking great and they're well installed. I would use Cupcake again for their communication and great service!”

“I decided to go with Cupcake to replace all my old original windows after a friend who is also a recent Cupcake client highly recommended them. Two guys, Stephen and Chris, removed seven old windows and had new ones installed in the same day. The next day they came back to finish up the trim, caulking, and detail work. Their work is impeccable and I couldn’t be happier with my new Anlin windows. At the same time another crew led by Jaime installed a new back door. I purchased the door myself but had Cupcake install it. This project was done in less than half a day. All of this is leading up to a final big project Cupcake will be doing to install new siding. When that project is done it will completely transform the look of my 1979 house.”

“Cupcake Windows did an awesome job installing our 3 windows and front and back doors. They did 5 star insulation. Would recommend to give them a call.”

“My wife and I are very pleased with the work performed by Cupcake Home Improvements: new siding, new roof, new gutters. I did my research on what to expect for pricing, and which siding material is best for our area. When the time came, we got three quotes from companies with the highest ratings, and reviewed all of the details provided. Cupcake had pricing that was near exact what I was expecting to pay, though they were not the only one. What made us choose Cupcake over the other companies was the service-oriented aspect of their operation, as well as their constant assurance that they installed all products according to manufacturer's instructions. There was ample communication between us in terms of what I expected and needed, and what they were willing to do to ensure our satisfaction. After years of decaying siding, crumbling guttering, and degrading roofing (the worst house on our cul-de-sac) we are thrilled that our exterior is not only of high quality and appeal, but now one of the best-looking houses on our street.”

“We recently had 6 windows replaced by Cupcake Home Improvement, and the entire experience was outstanding from start to finish. What impressed us most was how thorough and detailed they were throughout the entire process. They took the time to explain everything in detail — from every step of the production process to scheduling and what to expect during installation. Communication was excellent, and we always felt informed. The scheduling process was smooth and well organized, and everything happened as promised. The installation team — John, Joey, Noah, and Julian — arrived on time, were professional, courteous, and worked efficiently. They did an excellent job installing the windows and took the time to answer all the questions I had along the way, which I really appreciated. What stood out even more was how respectful they were of our home. After completing the work, they cleaned up thoroughly and left everything neat and tidy. Overall, we had a great experience and would highly recommend Cupcake Home Improvement to anyone looking for quality work, professionalism, and excellent customer service in the Austin area.”

“We had an awesome experience with Cupcake! From Kyle setting up the appointment to Robert the co-owner coming over to help out! Khalil, Josh, Will, John, and Corey! Thank you all for the hard work and great communication! Our window installation was done weeks ahead of the scheduled time! We definitely will have Cupcake do our next home improvement project! I highly recommend Cupcake Home Improvements for any home projects anyone may need!”

“From the start Cupcake Home Improvement was straight forward and professional. The sales process was fun and exciting. We purchased new siding, fascia, soffit, and new front and back doors. The design process for choosing the doors was fun, and they had a lot of options to match any home aesthetic. Once construction began the Cupcake Team "banged" things out very quickly. (It's loud. So if you work from home you may want to find another spot to work.) As one can expect with home improvements, there were a couple bumps during construction, but the Cupcake Team was always very responsive and got the issue resolved quickly. BIG THANKS AND APPRECIATION to Seth, Josh, & Will from the Cupcake team too! You guys made sure we were happy the whole way through! After a few weeks we basically have a "New" home to come home to everyday, and we LOVE IT!! I 100% recommend using Cupcake Home Improvements for exterior improvements to your home. They did an amazing job and we are very happy with our "New" Home.”

“I got my Pella replacement windows installed by Cupcake Home Improvement, the new windows looks great and thanks for Jonathan showed me how to submit the Windows Spec for my HOA approval, also Kenny help make sure everything look good after the installation, I would definitely recommend them to anyone I know for their home improvement needed.”

“The guys at Cupcake are awesome! We got 25 new windows put in and it was quick and easy. The installation crew was run by a father daughter team and they really were incredible. Our new windows are already saving us money on electricity.. Keeping the heat out. I highly recommend Cupcake. They let you know every step of the way what's happening. They are prompt and efficient. THEY KEEP THEIR PROMISES 🧁🧁🧁. Best company I've had the chance to work with.”

“Great quality windows, simple quoting and installation process. Cupcake delivered on everything they said they would. The difference is clearly evident. Johnathan and team were great to work with.”

“We had the house painted, including repairs to siding, and porch columns repaired and porch gutter replaced. Seth and Louis were great in helping us through the project. Louis made sure all our concerns were addressed. Definitely would use Cupcake again.”

“Cupcake and all its employees did a great job from start to finish. Matt Koger walked me through the entire process from the beginning. Will Morehouse kept me up-to-date on the actual work progress every day and all the guys on the gutter and roof installation crews were efficient, friendly, and incredibly neat and professional. The roof and new gutters look amazing,”