RCUSA - Roofing & Construction

RCUSA Roofing and Construction handles roofing work for homes and businesses in Austin and nearby spots such as Leander and Cedar Park. They focus on replacements, repairs for leaks, and assistance with insurance claims on hail damage. Reviewers mention technicians including Ulises, Daniel, Jane, Jacob, Gabe, Isaac, and Marcella who show up for inspections, document issues with photos, and stay involved through the claim process. The company keeps standard weekday hours from eight in the morning until five, closed on weekends, and handles both small leak fixes that turn into bigger interior jobs and full roof swaps on large homes.

Customers describe jobs where initial insurance denials got overturned after RCUSA sent crews back for second looks or met adjusters on site. Several cases involved boosting low offers to cover class four shingles or added interior fixes like mold and cracks. Daniel and others walked through options with reports instead of pressure tactics, and crews finished work on schedule even after weather delays. One review noted a single day install on a fifty five hundred square foot house, while others highlighted follow up that kept projects moving months after the first inspection.

They communicate changes ahead of time, explain labor or weather holds, and return for extra cleanup when asked. Pricing comes across as fair rather than the lowest, with reviewers saying the service level matched the cost on out of pocket jobs needed before a home sale closed. Service stays local to the Austin area, and the team avoids bad mouthing competitors while sticking to facts and pictures during visits.

The business holds a 4.4 rating from one hundred five reviews. Common points include steady updates during long insurance waits, clear explanations of damage, and solid results on replacements that passed city checks.

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“Overall, it was a great experience. This company is trustworthy, and I would definitely reach out to them again after the next storm. Our roof was in good shape, and we only contacted them after noticing our neighbor getting an inspection. Two other roofing companies had told us that our roof needed to be replaced for $30,000. Thankfully, RCUSA came to the rescue and saved us time, stress, and money. We’ll be sure to call them again when more hail hits this year.”

“The office team could have been a bit quicker one day, but they kept in contact overall. No significant issues to report. The roof looks fantastic and passed the city inspection without any hitches. Our neighbors have already inquired about who we hired. We waited several months after the inspection before submitting our paperwork. They didn’t leave us hanging or forget about us. They jumped right back in. Their follow-up is really impressive compared to most other companies.”

“I truly valued the photos and explanations rather than just text. Usually, when companies visit, I tell them to take a hike, but Ulises stood out. His approach and the way he laid out our options were really appreciated. He gave us a thorough report on our property and even signed us up for Over watch to keep an eye on our other properties too.”

“We needed to escalate our claim through RCUSA and their legal team, and the best part was that we didn’t have to shell out any extra cash. It was only contingent on them getting it approved. After roughly six months, we finally got the green light. They made the insurance company cover the roof costs, plus interest - which allowed us to upgrade to a class-4 shingle. There was a minor fee for their service after the approval, but it was totally worth it since our roof costs between $40,000 and $50,000.”

“We experienced a couple of changes to our installation date, but the way they communicated with us really put us at ease. They explained it was because of a potential rain forecast, and even though we were frustrated about the delay, we definitely didn’t want water seeping into our house. They made the right decision. The roof was finished a few weeks back, and everything has been fine since then.”

“After being turned down by State Farm for our replacement after the hailstorm, we reached out to RCUSA for help with the process. They were fantastic to collaborate with and kept us informed every step of the way. They successfully negotiated a full replacement with State Farm, and it only took about a week or two. I highly recommend them.”

“Not the cheapest company but also not overpriced. felt fair for the level of service. We paid out of pocket after buying our new home due to insurance requiring so. They worked and got everything done just in time for closing which is very impressive. You get what you pay for in this day and age. crew worked hard and finished faster than we thought. It only took them a single day to complete our roof and we live in a 5500+ sq.ft home in Leander.”

“We truly appreciated that they didn’t speak poorly of other roofers or try to scare us. That really shows their integrity. In Cedar Park, we have a lot of door knockers, and most of them have the same pitch as the last one. RCUSA only provided the facts and some pictures. It felt very professional. We’ll be calling them when it’s time for a new roof for now, we’re part of their Over watch program.”

“Super glad we found RCUSA. The insurance company really lowballed us, offering just $15k. Daniel came over and evaluated the damages, estimating them to be around $48k. Naturally, Allstate dragged this out for MONTHS before finally giving in. Most roofers I talked to didn’t want to challenge Allstate and insisted their decision was ‘final,’ trying to push us into ‘financing’ the remaining $30k or so. We just can’t swing that right now. RCUSA eventually helped us get to a point where we could afford the roof after boosting our claim to $42k. We covered the rest out of pocket and are really happy with the outcome.”

“The process took more time than we hoped, but that was due to the insurance, not their efforts. They kept at it. I'm really thankful for Jane at RCUSA. She was understanding, friendly, and walked us through the whole process. We did need to bring in a public adjuster, but ultimately, it paid off.”

“There was a minor issue with the scheduling, but it was communicated in advance. I really appreciate the transparency and the communication; we’re not in a rush to kick off this project and even asked if we could delay it until after Spring to avoid any hail damage to our new roof. I’m looking forward to getting it done in June! Thanks a lot, and a big shoutout to Jacob, Brenden, Daniel, Rocel, and Jane. All five of them were incredibly helpful.”

“Communication was our top priority. We were always aware of what stage we were at during this whole process. There were a couple of small delays as we approached build day, and we were informed it was due to ‘labor availability.’ However, they took the time to explain the situation instead of just vanishing or ignoring our calls. That really counts, and we’re totally fine with being patient for our new roof. All we want is for it to be done right.”

“We faced rejection earlier and, to be honest, we lost hope. I've come across countless terrifying tales online about insurance companies not acting fairly, which made me feel defeated. Then a guy named Gabe came over, took another look, and did a much better job documenting everything. They requested a second inspection, and it turned out to be a totally different experience. The roof got approved. I really wish we had contacted them first!!!”

“Jacob was very helpful with assisting us with our claim. We were initially denied and didn’t know what to do! We reached out to several companies, many of which did not want to take it on but RCUSA did. They had insurance come back out, and stayed on site with the adjuster. 3-days later, approval came in…We’re scheduled for install this June!”

“Initially, our task was minor just a leak but it ended up causing significant damage within our home. We discovered mold, along with various cracks and other problems. Most companies were reluctant to take on the job since they preferred to focus solely on the roof, and it felt like they were pushing us. However, Daniel from RCUSA came out and assisted us with the claims process, ensuring that all interior repairs were included. We truly appreciated his help.”

“Isaac handled everything with our insurance company from start to finish. We barely had to lift a finger. Roof looks amazing and we got a class-4 so hopefully the hail doesn’t damage our roof in the coming months!”

“From start to finish, this roofing company exceeded my expectations. Marcella was professional, punctual, and extremely knowledgeable. She took the time to explain the process, worked directly with my insurance, and made everything stress-free. The quality of the work is outstanding, and my roof looks amazing. I highly recommend them to anyone needing roofing services.”

“We had an adjuster who was a bit tough to deal with, claiming that the damage on the roof was just "wear and tear," even though our roof is only 6 years old. RCUSA met him at the site and did most of the talking. About a week later, we received our paperwork and, sure enough, we were approved for a full replacement.”

“The cleanup wasn't flawless, but it was pretty close. They returned to double-clean everything because I was concerned about any possible nails left in my backyard that could harm my dogs. Given that, I would still recommend them.”

“I brought in RCUSA to do a complete roof installation on my building, and it went off without a hitch. They finished the roof right on schedule, and the team was fantastic. I'd definitely suggest them for roof work; it was a hassle free experience. I can't see myself choosing any other roofing company in the future.”