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Stronghouse

Roofer · Austin, TX

Residential
Active

About

Stronghouse operates as a roofing contractor based in Austin, Texas. The company provides roofing along with siding work, gutter service, and window installation. It serves homeowners throughout the Austin area as well as locations across Texas and the United States. The business was formerly known as Infinity Roofing & Siding before it partnered with Stronghouse to expand material access after storms and improve warranty options.

Homeowners describe roof replacements after leaks or hail damage along with full siding updates. Drue inspected roofs in detail and outlined repair choices without pressure. Daniel Songer handled insurance negotiations to secure new roofs. Michael Gonzales replaced roofs and gutters while explaining each step. Antonio managed insurance processes to finish projects. Tanner completed installations with attention to detail and speed. Kim assisted through insurance steps and placed tarps when needed. Billy checked work quality on site and ensured yards stayed clear of debris. Matthew Smith gathered evidence to support larger claims when insurers pushed back.

The company keeps in contact during projects and works on homes in Austin and surrounding regions. Crews arrive on schedule and finish jobs while protecting surrounding property such as trees. They handle both small repairs and complete replacements. Hours listed for the business cover every day of the week. Reviewers note crews working long days when required and returning to take extra photos for funding approvals.

The business maintains a 4.7 rating from 156 reviews. Recurring topics center on insurance claim assistance, hail damage repair, and crew efficiency during installations.

DIRT Score Breakdown

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156 reviewsView on Google →

4.7

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What Customers Say

“Drue from Infinity Roofing was incredibly professional, knowledgeable, and generous with his time. He took the time to thoroughly inspect my roof, clearly explain the issues, and walk me through multiple repair options without any pressure or upselling. What really stood out was how far above and beyond he went — he even placed a temporary cover over the damaged areas and created a video to help me better understand what was going on, all before any work was scheduled. That level of care and integrity is rare. Although I ultimately went with another company due to timing, I truly appreciated Drue’s honesty, responsiveness, and willingness to help. I wouldn’t hesitate to recommend him to anyone looking for a trustworthy roofer who genuinely looks out for the homeowner’s best interests.”

Yuwen Wang

“A few months ago we noticed we had a leak in our roof. We’ve been homeowners for 6 years now, but we thankfully haven’t had to file a claim with homeowners insurance before until now. Daniel Songer - Infinity Roofing & Siding had us a new roof in no time! And might I just say that roof is looking fantastic! His knowledge and professionalism were unmatched during this entire process while he battled out insurance to get us a new roof! Dan and his company made this process incredibly easy.”

Tyler

“Infinity is a very good company. The company is professional and organized. The crew was very on schedule and the company was great about communicating. Michael Gonzales was very helpful. Not only did he replace my roof and gutters but he gave me a lot of knowledge of the roof process. Daniel Songer was very helpful too.”

Xiaoxue Deng

“There I were, outside talking about how the roof needed to be replaced, when Antonio showed up and offered to get it done for me. Antonio made the process effortless and after negotiating with the insurance, he made sure everything was squared away. I highly recommend this company, especially if the rest of them do business like Antonio Dickerson!”

Eric Munden

“I wish I could give Infinity a positive review based on our initial experience, but after wasting over 6 months with Infinity Roofing & Restoration, we received zero assistance and were left to deal with our insurance claim alone. Things started promisingly - our sales rep was cool, communication was good and timely, and we felt confident moving forward. However, everything completely broke down when it came time to submit the final estimate to insurance. The core issue: Infinity created their initial estimate assuming our insurance would update something on our policy that insurance flat-out refused to update. We were initially quoted an out-of-pocket cost of $1,500, but due to an oversight on their part - one that was clearly evident weeks in advance - our actual cost ballooned to $13,000. I'm the one who caught this mistake and brought it to their attention. Rather than taking accountability, they insisted this was an "easy update" that insurance needed to make. They had us sign with their lawyer to pursue the matter. After more than a month of waiting for the lawyer to review our case, we received a letter dropping us as clients with absolutely zero explanation as to why. S”

Dani Brandtjen

“Tanner was a delight to work with. He’s patient, has great communication, detail oriented, and most importantly follows through on his commitments. The quality of the install was very good and they worked really fast to minimize the impact on my family. I highly recommend Infinity as a roofing contractor for anyone needing to replace a roof.”

Jay Stewart

“Had an AMAZING experience with Kim. She help me through out the whole insurance process, helped me tarp my roof so I wouldn’t get more damage, very patient with all my questions and was able to get my pretty new roof!!”

Maria Fernanda Hidalgo

“Michael Gonzales was our contact person with Infinity. He was very knowledgeable and walked us through the somewhat confusing process of dealing with the insurance company. He was very patient with us as we asked numerous questions. He made sure that the infinity team fought to get us the best possible settlement. The crew that did the work was extremely efficient and took great care to not damage the many trees we have around our house. I would highly recommend this roofing company.”

Wanda Slater

“Daniel Songer was amazing to work with and I can’t recommend him enough. Communication was great and they did an amazing job with both a redeck and reroof.”

Chris Hill

“The Infinity Roofing team went above and beyond when we needed a total roof replacement. Michael Gonzales was our project manager and he exceeded our expectations during this process. From meeting the insurance adjuster to handling everything for us with our insurance company to coming back several times just to take additional pictures for funding from insurance, he truly made this process easy! We can not thank Michael enough. We HIGHLY recommend Infinity Roofing!”

Laci Williams

“We had exceptional service from Billy and Infinity Roofing. He worked alongside our insurance company for a seamless experience. Billy was often on site checking in on the quality of work he personally checked the yard afterwards for any metal scrap or screws. The roofing crew was professional, clean, courteous, and completed the job in a timely manner. The end result was a roof more beautiful than the original. We are so pleased with the professionalism and quality of Infinity roofing and Billy.”

Tracey D

“My family had a wonderful experience with Billy at Infinity Roofing. The workers came early and stayed late, replacing our entire roof in just a matter of days. They were clean and respectful and VERY hard working. Billy did an excellent job staying in communication and answering all of my questions. My 20 year old house looks brand new now. I highly recommend Billy and his crew!”

Erin Conley

“I did not know who to call when it was time to replace my roof. A friend of mine recommended me Infinity. It was the right call! Infinity made the whole process so easy for me. From the first call to the insurance company, and all the way to installation of the new roof and clean up, Infinity went above and beyond to provide exceptional service. Special thanks to John West from Colorado, and Bill Pattison from Texas for all of their help. I will definitely do business with you guys again!”

Rafael A. Sanchez

“Kim Malloy was great, she fought for me when my Insurance was difficult. The roofing team was careful with my personal property and left the site spotless.”

Christy

“I want to compliment Michael Gonzales and the crew at Infinity Roofing for the fine new roof that they installed on my home. Michael was very professional in his approach in that he was very patient with me and helped me select the shingles and other materials that I wanted for my roof. He answered all my questions and went out of his way to make sure that I felt comfortable about this undertaking all along the way. The crew put in a 15-hour day, beginning at 6:15 am, to remove the old roof and install the new roof. I observed their progress by drone during the day, and I know that they paid attention to every detail. They did a competent, high-quality job, one that will last for many years. Thanks guys.”

Jim Rourke

“I have just had my house repaired from bad hail storm with new siding and roof. Infinity did an excellent job. I want to give Craig Green a five star rating also. He was wonderful to work with. He was always available to answer questions from me and overseeing the job. Helping with insurance Co. Their crews were very good and skilled. Always courteous to me if I had questions. I feel I have a whole new house on the outside.”

Janet Reynolds

“Infinity did an amazing job for us. They replaced our entire roof after we had hail damage and did such a professional job. They’re a family business and even brought their young children out to help look for errant roofing nails after the roof was finished. Great business — Great family!”

LoneStarAnnie

“Infinity roofing did an incredible job on our roof. The roof looks amazing, the job was completed promptly and they were very easy to work with. I cannot say enough about the attention to detail and customer service. Highly recommend!”

Jessica Ashworth

“Matthew Smith at Infinity Roofing provided spectacular service from start to finish during our roof replacement, and I'd highly recommend working with him and his team before anyone else for your roofing needs. He defined professionallism by knowledgeablely helping us navigate and decide on the right material and quality of roof for our installation. This was especially helpful when our insurance provider (USAA - they used to be great) became very difficult to work and coordinate with, but Matt nudged them along to finalize their assessments while he defended a much needed higher claim that he sourced strong evidence for. He kept us informed during the entire process and was incredibly responsive to our questions while providing regular updates. Work with him and you're guaranteed an excellent roof and experience.”

Eric Felix

“Without a doubt, the worst experience I have ever had with a contractor. If Infinity randomly comes knocking on your door asking about your roof, SLAM IT - IMMEDIATELY! Specifically a project manager named Andrew Wade. Months after a hail storm, Andrew knocked on my door to ask about my roof. I asked Andrew one question, what is your timeline. he stated immediately. I already had the claim processed. I already had the check in my hand. I already had a roofer lined up that kept saying, next week, next week, next week. All I needed was a quality roofer that was available immediately because I had rainwater leaking into my house due to the hail damage. After the most outrageous hassle I have ever dealt with, THREE MONTHS LATER, a roofer showed up to replace my roof and it was NOT INFINITY! They sub'd the work out to a different roofing company. The MAIN reason for the delays was Andrew's attempt to inflate the total cost of the roof with my insurance company. Andrew's first response to the appx $14K estimate was asking for $50K! It was a nightmare. When it was all said and done, a manager at Infinity informed me that I was Andrew's first project so my roof job was his on”

Shane Whitefield

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