
Zilker Roofing
Roofer · Austin, TX
About
Zilker Roofing handles roof replacements, roof repairs, leak fixes, and inspections as a family-owned contractor based in Austin. Tyler serves as co-owner alongside the crew, and the company stays local while covering Austin and nearby spots. They stay fully insured and licensed, offer free estimates, and back their work with warranties on both homes and commercial buildings. The team brings over twenty years of experience across thousands of projects in the area.
Customers call them in for hail damage that insurance first undervalues, and the crew steps in with independent appraisals to push settlements higher, sometimes reaching four times the starting offer. Kelly Henry walks homeowners through paperwork and stays reachable by phone or text until approval comes through. Tyler, Will, Billy, William, and James show up for full replacements that finish in one day, swap out bad fascia and decking, fix flashing, and handle leak repairs that stop water intrusion fast. Crews protect yards, finish by evening, and leave sites clear of nails and debris.
They answer calls the same day, book inspections quickly, and keep schedules flexible around homeowner needs. Communication stays direct through the whole job, with clear explanations of options and no added surprises on cost. Work runs Monday through Friday from eight to five, Saturdays until noon, and they focus on Austin plus the immediate surroundings.
Google reviews give them a 5 from 164 reviews, with repeated notes on insurance claim help, roof replacements, hail fixes, straightforward scheduling, and clean results.
DIRT Score Breakdown
164 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Zilker Roofing was amazing from start to finish. Kelly Henry reached out right away and walked me through the entire process, making everything easy to understand. He was always available by phone or text to answer any questions, which made the whole experience much less stressful. Tyler, the co-owner, was also very helpful throughout the process. At first, the insurance company didn’t want to cover a full roof replacement, but with Zilker Roofing’s help and expertise, we were able to get it approved. The team was honest, transparent, and very professional. They also worked around our schedule for the installation and used high-quality materials. The roof looks fantastic, and the entire process was smooth from beginning to end. I highly recommend Zilker Roofing!”
“Zilker roofing did a great job replacing my roof! The crew showed up at 7am and finished up right around 5pm. The roofers were quick, the project managers (Will and Billy) were thorough and overall Im happy with how everything turned out. They replaced the bad fascia, old decking and repainted with matching color where needed. Everything came out looking really good.❤️”
“TL;DR: Zilker Roofing helped me get nearly four times the insurance company’s original assessment, covered a $600 glass repair, and did a great job on the roof. I’d absolutely recommend them. Five stars aren't enough for Zilker Roofing! After a major hailstorm damaged my roof, my insurance company initially offered an amount that covered only a small portion of the actual damage. Zilker Roofing stepped in, paid for an independent appraisal, and handled most of the back-and-forth with the insurance company. In the end, they helped secure nearly 4X the original assessment. During the roof replacement, a window was accidentally damaged by the wind, but we didn’t notice it until later. Zilker took responsibility and covered the nearly $600 repair without any hesitation. I’m also very happy with the quality of the roof installation. A huge shoutout to Kelly, who truly owned the project from beginning to end. He was supportive, highly knowledgeable, and always easy to reach whenever I had questions. Tyler was also very helpful and stepped in promptly whenever additional help was needed. Roof replacement and insurance claims can be stressful, but Zilker made the whole process much ea”
“Had an excellent experience with Zilker Roofing from start to finish. They came out promptly for a roof inspection, clearly explained what needed to be done, and completed all the necessary repairs efficiently and professionally. What impressed me most was their combination of quality work, competitive pricing, and genuinely easy communication. There was no pressure, no surprises, and they delivered exactly what they promised in the timeframe they quoted. If you need roofing work, I’d definitely recommend reaching out to Zilker Roofing. Great team all around.”
“We had a great experience with Zilker Roofing. Tyler and his entire team were professional, communicative, and easy to work with from start to finish. They clearly explained how everything would work financially, handled the insurance process seamlessly, and kept us informed throughout the project. It was also great working with a locally owned company that genuinely cares about its customers and stands behind its work. That level of service really showed. I highly recommend Zilker Roofing. If I ever need another roof, they will absolutely be my first call.”
“Excellent customer service and very respectful workers while performing the roof replacement. Workers took the time to protect landscaping prior to the work started. Worked non-stop from time of arrival and completed the job before leaving in one day. All workers participated in cleaning the area around the house and left no nails or trash anywhere. Excellent pricing and easy to work with to get it scheduled and completed. Will recommend to others looking for roof replacement in the future and Thanks again Zilker Roofing!”
“I had a great experience with Zilker Roofing. They made what could have been a stressful process incredibly easy by taking care of every detail and making the entire project seamless. The crew did an outstanding job, treated my property with care, and left everything clean when they were finished. The quality of the workmanship was terrific, and the roof looks fantastic. I highly recommend them to anyone looking for a professional, trustworthy roofing company.”
“My experience with Zilker Roofing was beyond expectation! Working with Kelly Henry was wonderful. He was thorough at every step. The crew he picked for my job did a beautiful job, Kelly told me that I had a difficult but beautiful roof and he and his crew rose to the challenge. Kelly guided me through the paperwork with the insurance company throughout the entire job. He became a good friend throughout the job. I highly recommend him for his expertise and his dedication to the job. I am so glad I chose Zilker Roofing and Kelly Henry.”
“Zilker roofing was so nice to work with, made the process easy and fast. Did a great job on our new roof.”
“Zilker Roofing went above and beyond from when I first met them, through when all of the work was completed. It was a process due to insurance issues, but Zilker helped me persevere. The roof installers worked incredibly hard, and left the area really clean when they were done. It's the kind of team you're happy to support.”
“Kelly was very helpful walking me through the claims process with my insurance company. The Zilker team was prompt and professional installing the new roof. They began early in the morning and completed the project by the end of the day. Finished product looks great, and I just learned from my insurance company that I will receive a significant homeowner's discount with my new "Impact Resistant" roof.”
“Zilker was amazing and I thank them for all of their help. We had a long process to get the insurance to approve replacing my hail damaged roof. With William's help, the process was successful and once approved the scheduling for the job was very quick. The roofing team was so well coordinated, you could tell that they were experienced and worked well together. My roof was replaced in one day and the guys stayed late to make sure all was cleaned up. The only suggestion I have for homeowners is to make sure all moveable items are removed from around the house; such as, potted plants.”
“Most people only have 1 or 2 opportunities to replace a roof during a lifetime of living in a home. That being the case it is extremely important that you find a roofer who is knowledgeable, with high quality workmanship, efficient operationally and deals with a high level of integrity. Zilker Roofing of Austin Texas was all this and much more. Tyler and James took us through the entire process from explanation of the process, to starting the project, dealt with a couple hidden surprises along the way and helped us with a complete package to deliver to the insurance company for the recoverable depreciation. If you want to deal with a high quality workmanship roofing company who also runs their operation with a high level of integrity in the Austin area, call Zilker Roofing. The drone pics during and after the project are pretty cool too!”
“While I haven’t had the chance to use their roofing services personally, I can say that William Woods is someone I trust. He’s a great family man, honest, and always looking out for others in the community. He treats neighbors right and carries himself with integrity in everything he does. That kind of character goes a long way, especially in this industry. He’s who I would trust if I was recommending my mother.”
“Tyler and his team replaced our roof back in 2018. We had half a dozen companies come out for estimates. Tyler was one of the last, and the only one who offered to put a temporary patch where some shingles had fallen off. Super friendly; super straight forward. We've had several hail storms in the almost 7 years since and just this month had it inspected for damage; there was none. So not only was Tyler one of the most affordable options, and the most helpful individual, his team laid down a damn good roof.”
“After more than 23 years our roof was showing its age. After every previous storm, someone was in the neighborhood knocking on the door and offering roofing services. Always, something didn’t feel right and we politely declined. Once again we had storms that brought roofers to our door. But this time the presentation was different and we set up a time for an initial consultation. Next came the roof inspection. Zilker sent several team members to show us signs of serious wear and tear and while we weren’t having leaks we discussed the pros and cons of partial and full replacement. Our roof is steep but they used a drone to take photos. They suggested we reach out to our insurance company and when we filed our claim they provided expert guidance and drone information to the insurance inspector. Once the claim was active they provided detailed cost estimates to us and the insurance company. We were in constant communication to set up project dates that worked for everyone and select materials. Zilker prepositioned all the roofing materials the day before. Amazingly, the removal team arrived just before sunrise and as the sun rose they began to remove the old roof. They cleaned up th”
“Tyler at Zilker Roofing just knocked it out of the park on our roof replacement. He meet with the insurance adjuster to make sure every item was accounted for, worked with us to find the perfect color shingle and metal roof accent and made sure it was 100% right. He proactively called me to tell me the insurance company shorted us on their payment and made sure we got our full depreciation! So grateful for the excellent service and communication throughout the whole process.”
“The time had come to get a new roof for my home. A recent hailstorm had done a number on my 20 year old roof. Even though it looked OK to my untrained eye, I knew it probably wasn't a good idea to delay action. After decades of covering the news on television in Austin, I know severe weather will always be a threat to my home. I noticed a number of neighbors had posted yard signs for Zilker Roofing. There were 7 of their signs on one cul-de-sac! All the new roofs and gutters looked terrific. As I was walking on that street I happened to meet Tyler Dean Lawson, one of the owners of Zilker Roofing who was there working on a home. Tyler is quite personable and it was obviously to me - well versed with all things roofing. I learned he has a well trained crew working for him. His brother Richard is one of the co-owners. An Austin family business! Tyler pointed out that so many people are calling him because time was running out to file an insurance claim for the hail damage in our part of Austin. He left me his card and offered to come by my home for a free inspection and estimate. When I got home I searched for reviews of Zilker Roofing - virtually all were 5 stars. I asked Tyler t”
“We had a bad situation with the original installer of our metal roof being totally non-responsive, and effectively not honoring the "life-time warranty"...as water leaked into our home. Since the repair was a smaller job (5 panels), I literally couldn't find a single roofer willing to show up and help me address the issue. Zilker Roofing was the 3rd or 4th company I called, after two other companies had led me on for months making weekly promises but never coming through...and then ultimately ghosting me. Needless to say, after dealing with (or attempting to deal with) four different roofing companies, I wish had gone with Zilker Roofing on the original install. They did what they said they would do, communicated clearly, and addressed the few little hiccups we encountered in a fair and honest manner. Sadly, these attributes seem to be rare in the roofing industry. Please learn from my mistakes....and go with Zilker Roofing from the start!!”
“I highly recommend this roofing service! I was incredibly impressed by their expeditious response, they were able to get me on the schedule the very same day I called. Tyler arrived right on time and was professional throughout the entire process. He quickly identified and resolved our leak, saving us a lot of stress. Very happy with the results, strongly recommend!”
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Zilker Roofing
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