Occidental Roofing, LLC
Roofer · Tempe, AZ
DIRT Score Breakdown
34 reviewsView on Google →
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What Customers Say
“Excellent customer service from the team at Occidental Roofing!! I worked with Gustavo, Manuel and Alejandro on getting my roof replaced with my insurance company. Gustavo handled all the work with insurance company and walked me through the entire process, he made it super simple. The entire team is detailed oriented and knowledgeable. Highly recommend Occidental for any roofing needs!! As FYI I went with “weathered wood” ! Great color.”
“Occidental Roofing, LlC company did a wonderful work in both houses. The Project management ing Diego Santana was working very hard and responsive from day to day, always with clear communication and focused attention in all details .All the crew were responsible and nice. Also Quality management Nikos and Project management ing Manuel were very good workers all the time. I will recommend the company to my friends and neighborhood, because they follow up what they promised. Congratulations, keep the nice work.”
“I had Occidental do my roof after hail damage. Gustavo was awesome, he handled all the paperwork, took care of all the insurance issues and made sure that they completely covered the replacement roof. Then his crew did a beautiful job. In 4 days everything was done. The guys were professional, cleaned up and left my house looking fantastic. Love the roof!”
“Amazing experience! We noticed a wet spot on our roof and reached out to Occidental. Alejandro responded and had someone scheduled to come out ASAP. The team was fast, professional, and incredibly thorough. They were on top of it and were able to completely repair the interior and exterior damage before Thanksgiving. The repairs were done with great quality, and their communication and customer service was some of the best I've ever experienced. I also really appreciate their follow-up inspections and commitment to keeping everything in top condition. Highly recommend!!! Alejandro is the best!!!”
“Gustavo López, of Occidental Roofing, knows the business and was a strong advocate for me when dealing with my insurance company. He fought for every penny owed me and I received it. I only had to pay my deductible and the insurance company paid more than $23,000 for my new roof. I was clueless about the process — as most homeowners — and Gustavo took charge and saw to it that I was treated fairly. His crew of roofers were remarkable and labored in triple-digit heat, taking off layers of roofs and putting on a new roof in four days.”
“My shingle roof got damaged from hail last fall and it started leaking. I hired Occidental Roofing to do a full roof replacement. Gustavo Lopez is professional and customer oriented. He helped to get paid from my insurance company which denied my claim initially. He walked me through step by step what they would do, and the result is great. I'm very happy with their service. Highly recommended.”
“TLDR: Occidental Roofing does trustworthy work. They put me at ease in a stressful situation, worked well with my insurance company, and installed a great looking, sturdy roof. Trust, integrity, and professionalism go a long way for me when it comes to business. They go even further when it has to do with my family and home. The team at Occidental Roofing took time to earn my trust and prove to me that they are trustworthy as a business, as workers, and as people. Our roof started leaking due to damage from a wind storm. I was anxious, felt super vulnerable, and super unknowledgable when monsoon rains started coming in my home. I am so glad that I called Occidental. From the consult, to working with the insurance company, to answering my questions and concerns, to extending patience with”
“Shortly after I filed a claim with my insurance for damage to my roof after a hail storm, I contacted Gustavo Lopez from Occidental Roofing because I had already seen the quality of their work on another house in my neighborhood, located in Midtown Tucson. An insurance assessment found that the roof required a full replacement, however it was later found that my HVAC system and ventilation was also damaged and also necessitated major work. I have a 1950's house, with both a pitched and flat type of roof and solar panel array that presented a series problems. Also. the underlayment on the flat part was constructed with improper and deficient materials. Not only were the shingles replaced and the flat roof rerolled and sealed, the entire roof was reskinned with plywood, the flat roof receive”
“We would recommend this company. They gave us a free roof inspection and documented (with pictures) of our roof and made repair suggestions. They gave us ample time (30 days) to make our final decision whether to proceed with roof repairs and broke down the estimate & suggested finance options. Repairs were made on time and roofers totally focused on their work. Diego was very professional with details of the roof work. He answered all our questions in a timely manner. Diego emphasized the quality of the roofing material workmanship. He was on site and kept us updated throughout the repair process. I commend the roofers involved who worked so diligently on our two-story house. It takes a lot of focus to be up there, and get great work accomplished.”
“Great experience with Occidental Roofing. The team was professional, on time, and did high-quality work. Everything was smooth from start to finish. Highly recommend!”
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