
TriStar Built
Roofer · Denton, TX
About
TriStar Built operates as a general contractor out of Denton, Texas at 2126 James St. They handle roofing work including replacements, repairs, inspections, and gutter jobs along with remodeling and restoration services. Reviewers name contacts such as Dustin, Troy, Ryan, Casey, Mickey, Kelly Peace, Chris, and Robert who oversee projects. The company keeps standard weekday hours from 8 to 5 and stays closed on weekends.
Homeowners describe roof replacements after hail storms, full gutter swaps, shingle fixes, and leak repairs that protect the house. They also mention kitchen and bathroom remodels that update old layouts, plus exterior work like fence staining, door painting, and pressure washing. Several jobs involved insurance claims where the crew handled documentation and scheduling. Reviewers note crews that finish roof tear-offs in a day and a half while protecting landscaping and cleaning the site each day.
Customers report fast responses, sometimes within two hours when storms approach, and clear communication throughout each step. The team works with insurance adjusters on claims and provides updates on timelines and materials. Service stays local to Denton and nearby spots, with crews that arrive on schedule and complete projects without extra delays. Pricing comes across as reasonable based on the completed work described.
The company holds a 4.7 rating across 132 reviews. Reviewers repeatedly mention professional crews, quick responses, thorough insurance handling, and solid results on both roofing and remodel jobs.
DIRT Score Breakdown
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What Customers Say
“We reached out to TriStar Construction from referrals from two people that we trust in early 2018 to renovate our 22 years old builder grade kitchen. We realized, after speaking with many friends and neighbors who had projects done over the years, that the most important thing when selecting a contractor is finding a company that you can communicate with and who will take the time to communicate back with us. That has been the best thing about working with TriStar Construction. Whenever there were concerns or questions, they resolved our concerns. Their general contractors were great at showing up and completing a professional job. Also, TriStar communicated with each of their subcontractors well, and managing the project schedule on time. TriStar Construction and their team were very communicative through our kitchen remodel process. The kitchen remodel is delicate work and we were living in our house during the renovations. We always knew what was going on and their crew- (Casie, Robert, Mickie and Tony) were always polite, respectful, professional and easy to communicate with during the project. Communication with everyone was excellent. Whenever, I had a question or concern,”
“Superior service, quality work, exceptional customer care. Everyone is quick to respond and knows exactly what they are doing. The company focus is clearly "customer first". Their workers are skilled and thoughtful and clean up completely before leaving. I have worked with many such companies and would recommend TriStar over any company I have ever worked with!!!”
“I’ve used Tri-Star for a full house remodel, Carport edition, along with a full shop re-roof and addition. They built an outdoor kitchen and fireplace and lots of stonework. Everything turned out great and we are very happy with all the work that was done. We highly recommend Tri-Star and continue to use them on all of our projects.”
“After interviewing 3 highly rated roofing companies with many specific questions, I selected Tristar with Dustin as the main contact. All requested documentation was provided like proof of liability coverage and background on the shingles they use. Since Dustin lives in our development, we were directed to seek HOA approval for a shingle color change. The project was scheduled after HOA approval. The crew was very professional and it was amazing how quickly they removed the old roof compared to other companies. The roof was completed in a day and a half with the gutter crew scheduled shortly afterwards. Staining the pegola and window/screen replacement also scheduled to complete the claim in a relatively short duration. Very pleased with the excellent communication from Dustin, the work completed exceeded expectations and the class 3 shingles used by Tristar saved me thousands on my home insurance annual premium. Highly recommended”
“We had an outstanding experience with TriStar Roofing from start to finish. They explained the entire insurance process every step of the way, which made what could have been an overwhelming situation feel very manageable. Dustin was incredibly thorough inspecting every inch of our roof as well as the exterior of our home, including the patio, fence, exterior lights, windows, paint, and more. TriStar handled all scheduling with contractors, and everyone involved was prompt, professional, and completed repairs as promised. The roofing crew was extremely careful with our landscaping and the exterior of our house, and they cleaned the job site daily. They even came back afterward to double-check for any loose nails in our yard and the street, which we truly appreciated. Dustin with TriStar was the best! He did an excellent job explaining the process, checking in throughout the project, and making sure everything was done right. His attention to detail and communication set TriStar Roofing apart. We highly recommend if you need a new roof!”
“I have tried to use this company 6x over multiple years. They came through only on one job; a shower rebuild. Otherwise, there has been no follow through on any of the other jobs. One of the jobs was a kitchen remodel but they were unable to do it because they were more interested in doing roofs after a storm. The shower, they did (Robert was the overseer), is beautiful and the work excellent. This is why I have tried repeatedly to use them but, the customer service is poor. If you can get them to follow through then you will probably like the results but the hassle of dealing with them may not be worth the time.”
“I am so happy to have found this local Denton company which has now completed two projects at my home. Tristar's first project included converting a half bath into a full bath with walk-in closet and remodeling a dark, cave-like "office" to a light, airy bedroom. The second project was mostly exterior work. Both were completed with skill and professionalism. They provide design assistance, onsite supervision, and licensed trades (some remodelers do not). I fully recommend Tristar Built.”
“Tri-Star completed two projects for us: converting a bathroom for wheelchair use and fixing a leak in a second bathroom. We have been very satisfied with the work. A minor adjustment was completed free of charge. Cleanup was thorough. The crews were a pleasure to work with. We will certainly look for Tri-Star in the future.”
“TriStar Built was fantastic to work with. They handled the replacement of our roof and several other items damaged by the hail storm with professionalism and care. The team was honest, responsive, and made the whole process incredibly easy. The quality of the work was excellent, and they went above and beyond to make sure everything was done right. I highly recommend TriStar Built—you’ll be in great hands.”
“Tristar, and my GC, Kelly Peace did a fantastic job on my Master Bath remodel. They were there every step of the way, and remade my bath to my exact specifications. I’m already planning for second bath remodel in the near future.”
“I've used TriStar for 2 new roofs (including all of the repairs that are needed after hail damage) and each time has been a great experience! I trust Troy completely with my home!”
“Troy and team work great to work with and made the process go as smooth as possible. He listened and made sure all my concerns were met and he was patient and descriptive with all of my questions.”
“I couldn’t be happier with the remodel work done on my home! The team was professional, courteous, and a pleasure to have around. Every detail was handled with care, and the finished product is absolutely beautiful — even better than I imagined. Mickey was amazing to work with — friendly, responsive, and made sure everything went smoothly from start to finish. I highly recommend this company to anyone looking for quality craftsmanship and outstanding customer service!”
“TriStar helped us with significant damage restoration after a severe hailstorm. Our insurance company (Safeco/Liberty Mutual) was incredibly difficult to deal with and significantly underestimated the damage repair costs. Chris and the team were very patient - did work well ahead of any payments to ensure our home was protected and safe. The ordeal with the insurance company took well over a year to resolve and TriStar took care of us irrespective of the delays. Couldn't recommend more!”
“We used TriStar after significant damage from a hail storm. They replaced our roof, gutters and some window screens, repainted our garage door and front door as well as pressure washed and restained our fence. Their crews were friendly and did a great job. Additionally, our insurance company was being ... difficult ... and their office team dealt with all of that to get us payments for what we were due. Would absolutely recommend.”
“Outstanding Service and Craftsmanship! As a property maintenance company, we've worked with a number of contractors over the years, and TriStar Built in Denton stands out as one of the best. Their professionalism, responsiveness, and attention to detail are truly top-notch. We've partnered with them on several projects ranging from minor repairs to full renovations, and each time they’ve exceeded our expectations. The team is reliable, communicates clearly, and always delivers high-quality work on time and within budget. It's clear they take pride in what they do. Our customers have consistently praised the results, and it’s made our job much easier knowing we can count on TriStar for dependable service. If you're looking for a trustworthy, skilled construction and repair team in the Denton area, we highly recommend TriStar Built without hesitation.”
“Tri star and Troy were amazing from start to finish. Were able to get all we needed from the insurance company. Very satisfied. I always recommend them.”
“I called when I noticed problems caused by a recent storm. Unfortunately another storm was headed the next day. I called TriStar based on a recommendation from a friend. With just my word, and no previous business with each other, I was shocked when I was told they would be here asap because they were trying to get everybody fixed before the next day's storm. They were here in less than two hours. They did a complete repair in about 30 to 60 minutes. I received the bill today and it was very reasonable. I believe I've finally found a roofing company that I will be happy to continue using in the future.”
“We had a great experience with Ryan and Tristar! Ryan was so informative from the very beginning of the process. This was our first time getting a new roof so we needed a lot of guidance and Ryan was exceptional at answering questions quickly and helping us navigate insurance. The final roof and gutters look great and the work was quick. Definitely recommend!”
“We used TriStar for a complete master bath renovation and they did a wonderful job! All of the contractors were top notch and all of them took great care of my home throughout the process. Casey and Mickey were excellent project managers throughout! We felt that the price of the project was very reasonable and turns out, it definitely was. The quality of the work was great! Casey was easy to communicate with and kept us in the loop through the entire process. Mickey was also excellent and filled in for Casey when needed. I would say it was a good experience and we would use the again. Great job!”
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TriStar Built
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