Educated Roofing Systems

Educated Roofing Systems runs a family-owned roofing outfit based in Driftwood, Texas. They install and repair metal, tile, shingle, and flat roofs while also handling hail damage, gutters, rainwater collection systems, flashing, and metal siding. The business covers Greater Austin through Greater San Antonio and has operated since 2009 with over 40 years of combined experience on the licensed and insured crew. They provide free estimates and keep an A+ rating with the BBB.

Homeowners bring them in after hail storms to replace roofs, often upgrading to metal. Donnie Mathes has walked roofs with insurance inspectors, caught extra damage, and handled paperwork to secure full approvals. Joy Jackson and Shea Downs have done thorough inspections that sometimes found only minor issues or none at all, avoiding unneeded replacements. Reviewers also mention gutter repairs done alongside roof work and cases where the crew found two layers of old roofing and still completed the job within the insurance settlement.

The team stays available every day around the clock. Customers note fast replies from staff like Jeff and Shea, plus follow-up help even a year later when documents were needed for insurance. They serve towns such as Dripping Springs, Buda, Kyle, Leander, and Wimberley. Reviewers describe the pricing as straightforward and the insurance coordination as reliable without extra pressure during estimates.

The company holds a 4.8 rating from 49 reviews. Common points include solid help with hail claims and insurance, clean metal roof installs, and clear explanations during inspections.

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“Shea was outstanding—professional, punctual, and incredibly respectful of our property. He took extra care to protect our landscaping and gutters while he worked on the roof, and he went above and beyond in his communication and invoicing. The whole process was pleasant and seamless. Truly everything you hope for in a roofer. Highly recommend!!”

“You can tell these guys really know the engineering side of roofing, not just the sales pitch. They broke down exactly what needed to be fixed and why, then knocked the job out perfectly. If you're in Dripping Springs and want a roofing company that actually takes pride in their craft, call Educated Roofing”

“I had an excellent experience with Joy J. when she came to inspect my roof. Her honesty and knowledge left me feeling secure for years to come. The inspection was thorough and answered all my concerns. Highly recommend!”

“Jeff at ERS is a true professional. We had a large project with ERS and Jeff was responsive and made sure to take care of the very detailed Roof. I would highly recommend Jeff for your upcoming roofing needs.”

“After multiple hail storms, our insurance determined a roof replacement was in order. Due to Texas weather unpredictability, we decided to upgrade to a metal roof. Our experience was seamless and easy. Joy Jackson was fantastic with communication and keeping the project on time. 10 Of 10!”

“Can’t say enough good things about ERS. Donnie Mathes made all the difference. He helped us out through the WHOLE PROCESS and saved us THOUSANDS and thousands of dollars with our insurance. He personally got on our roof many times to ensure great work and walked the roof with the insurance inspector to make sure nothing was missed in the assessment. He was at the house daily to ensure things were taken care of and we were satisfied with the work, he personally came back to check on an area I had questions and personally went back over the ground with a large magnet to pickup nails. Donnie with ERS is the BEST!”

“Highly recommend Joy Jackson! She’s professional, detail-oriented, and very knowledgeable with insurance and carrier processes. She’s organized, responsive, and makes everything feel simple and stress-free.”

“Shea Downs is great to work with. ERS did an excellent job of installing a new metal roof. A year after installation I needed a document for my insurance company and Shea was quick to get me the forms I needed. Customer service after the fact! If you're looking for a new roof, I'd recommend giving them an opportunity.”

“We had our roof replaced due to hail damage. ERS was so great to work with and the quality was fantastic. Absolute pleasure to work with!!!”

“Donnie and Shea were great to work and extremely helpful throughout the entire process of replacing our roof after a hail storm. They guided us through working with our insurance and made sure everything was handled smoothly. The new roof looks great, and the work was completed quickly.”

“About a year or so ago, I was referred to Shea Downs, of ERS, by a neighbor I trust. After that hail storm I got a ton of solicitations by phone and in person and just didn't feel comfortable letting any of them inspect our roof. I needed someone who wouldn't take advantage of us. I'm so thankful I went with our neighbor's referral because Shea is such a good guy and honest. He inspected our roof and found no damage. We recently had another hail storm and once again he inspected our roof. This time he found only a couple of pock marks, nothing meriting replacement. Now, if you do need a new roof, my neighbor says ERS does quality work and has replaced or repaired roofs in our neighborhood.”

“I had a fantastic experience with this roofing company from start to finish! The team was professional, efficient, and clearly experienced in what they do. Donnie, in particular, stood out—he was knowledgeable, friendly, and made sure I was informed every step of the way. He went above and beyond to ensure everything was done right and on time. The quality of the work is outstanding”

“Quick and clean gutter and roof repair combo. Team was efficient, polite, and addressed all our concerns. Highly recommended!”

“ERS to the rescue after Hail Storm. I cannot recommend them enough for their performance, materials and assistance with insurance company.”

“Cameron, I really enjoyed working with you on your recent roofing project. The best thing you could ever do for us would be to leave us a 5 star review. If you were happy with the work we did, would you mind leaving me a quick review. If you enjoyed working with me personally, mentioning me by name in your review would be outstanding? Thank you once again for your business. I was an absolute pleasure to serve you.”

“Educated roofing installed the roof on my new home six years ago. While reviewing my insurance coverage this year and considering a possible change in carrier, I needed a form called UL 2218. This was never issued at time of construction, but Educated roofing provided a new one within 24 hours. That is customer service that I consider well above and beyond. Highly recommend these folks.”

“ERS was great in their work and the staff was very professional, friendly and competent. The salesman that worked with us was extremely knowledgeable and made us feel comfortable every step of the way. The problems that we previously had with our roof have completely disappeared and I couldn't be happier with our decision to go with Educated Roofing Systems. I highly recommend this company to any one who is looking for a highly skilled staff to meet their roofing needs.”

“First class operation. With the challenges of building post covid when the supply chain was a mess the one area we had zero delays etc was with educated roofing systems. They were professional, on time, and great to work with. We love our metal roof and highly recommend using them.”

“ERS is simply the best --- Had an older home where a metal roof was damaged in a wind storm... Needless to say had to deal with insurance that did not want to replace the roof. The ERS team fought hard with the insurance company (2 other roof contractors did not) and received approval for a full replacement. Even more so - when ERS started the roof replacement job they identified the house actually had 2 layers of old roofing using really old tech --- The ERS figured out a replacement method that was out side the box and all within the Insurance settlement --- Truly no other company you should work with.”

“The best experience I've had replacing my roof with a new one! The staff are very professional!”