Helios Installations

Helios Installations handles roofing work out of El Paso, Texas. The company takes on roof installations and repairs along with remodeling jobs and solar energy system service. Technicians named Josh, Luis, Rigo, Rigoberto, Omar, and Cassandra show up in customer accounts as the ones who meet homeowners and carry out the work. The business keeps regular hours from ten in the morning to five in the afternoon Monday through Friday and stays closed on weekends.

Homeowners call them for full roof replacements on older houses and for fixing leaks or damage. One customer needed a bathroom renovation and described the whole process from first talk to finished work. Reviewers note that the crew explained choices clearly, kept projects on schedule, stayed inside the planned cost, and left the property with better energy performance after new roofs went on. Several mentioned that the same technicians stayed involved from the start of the job to the end.

The company works out of its location on East Sunset Road and stays reachable during business hours. Reviewers point to quick answers to questions, steady updates, and willingness to adjust when plans changed. They also note fair pricing and clear breakdowns of what each step would cost before anything started. Service stays local to the El Paso area based on the addresses and jobs described.

Most reviews give top marks for the quality of the finished roofs, the way the crew explained options, and how the jobs stayed on track. Quality of work and efficiency come up often as strong points. DIRT Score 4.3 from 46 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Josh and Luis, very helpful. Very professional excellent job!!! Thank you so much, love your work!! Jose and Mary Medina”

“Very satisfied customer. Josh pena was very knowledgeable and answered all of my questions. He has a great personality and is very professional. I will totally recommend him to all my friends and Family.”

“This is an outstanding company very professional and great quality ! Josh Peña walked me through everything and was kind enough to explain every step of the way with patience and professionalism . Definitely recommend their services !”

“My service was done by Rigo and it was excellent. Great customer service and he answers any questions or doubts you have. I was very happy with my results. Definitely recommend him !!!”

“Helios is absolutely fantastic! The customer service provided by Josh Peña is exceptional, and their roofing work is truly outstanding . I highly recommend their services! 5 star rate earned and deserved !⭐️⭐️⭐️⭐️⭐️”

“Exemplary customer service! Rigo Perez was very knowledgeable and accommodating, he made conducting business with Helios effortless. I would absolutely recommend Rigo's service and this company to friends and family looking for high quality and dependable work.”

“I had no idea what would be better for my home until Joshua really broke it down for me. He was well mannered, very professional and extremely knowledgeable!! Now I’m confident that I can make the right choice when it comes to my home !!!”

“I recently hired Helios Installations to replace my old roof, and I couldn't be happier with the results! Rigoberto has been the one helping me from the initial consultation to the final installation, and they have demonstrated professionalism and expertise. They completed the project on time and within budget, and the quality of their work is outstanding. My new roof not only looks fantastic but has also improved the energy efficiency of my home. I highly recommend Helios Installation, specially Rigoberto Perez, for their exceptional service and craftsmanship.”

“Helios is a an excellent and reliable company you can trust with your roofing needs. Josh Pena provides the best customer service and goes above and beyond to give you the best prices and all the information you need for your project!”

“First time customer and I am VERY impressed with the quality and speed of service. Mr. Josh Peña went above and beyond in making sure our installation was smooth and efficient. Thanks Josh!!!”

“Hiring Helios to do my roof was the best decision i’ve made this year. Representation from Josh Peña was excellent. He’s very professional and well spoken. Great place!”

“Josh Peña was a very responsible professional and on time . We are very happy with his work and we will recommend this gentleman any time . 👍”

“Josh peña was very friendly and helpful , he did exactly what i needed. I will definitely go back to him for more!”

“Joshua P. helped me understand so much by being patient and answering any doubts i had. He was very helpful and very professional and gave me an outlook on how amazing the company is!”

“Josh Peña was a great person, and did exactly what he was supposed to do very kind and very friendly would definitely go back.”

“Amazing personability presentation was great and Josh peña was incredibly helpful and cost efficient exlpaining step by step and cost prediction how our roofing project was gonna get completed if everyone at helios is like Josh I'll definitely be going back for future projects”

“Josh Peña helped me with my roof. As expected, amazing work was brought from him. I will definitely recommend more often.”

“Cassandra's customer service with the company is excellent! She was very proffesional and accommodating. Very responsive to all my questions!”

“Very friendly and prompt. Cassandra was super helpful and made the process easy and answered any questions or concerns I had highly recommend.”

“I recently renovated my bathroom. Great company to work with. Omar was amazing through the whole process.”