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Smith & Ramirez Roofing

Roofer · El Paso, TX

Residential
Active

About

Smith & Ramirez Roofing works out of El Paso, Texas on roofing projects for houses across the city. They handle full roof replacements and repairs on older homes where leaks and wear have become problems over time. Local weather with heavy rains and heat puts extra stress on roofs, so homeowners call them when tiles start failing or shingles need updating. The crew focuses on straightforward roofing tasks without adding extras, sending someone like Brady to walk through options on materials and give a clear quote before any work starts.

They replace roofs on homes with twenty six year old tile that has leaked from past neglect, bringing in teams led by Alex to remove the old material and install new sections that hold up better. For insurance claims they lay out the full estimate upfront and work through adjustments when issues come up, keeping the process direct. Crews use solid materials on jobs and manage each stage so the site stays organized, with site managers checking progress and answering questions as the work moves along. Homeowners see the difference once rains hit again and no water comes through.

Customers keep coming back because the finished roofs show solid workmanship that lasts and the crew explains every step without confusion. They rate the quality of the installations and the clear communication at the top level, even if the response time sits a bit lower when schedules fill up. The company sticks to what they promise on each project and follows through until the roof is done right. DIRT Score 5.0 from 221 reviews on Finds.

DIRT Score Breakdown

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221 reviewsView on Google →

4.7

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What Customers Say

“Everything went pretty good with Smith And Ramirez Roofing. I decided to have a roof replacement done., before my roof got much older. I called around, and came across Smith and Ramirez on the Internet. They sent Brady out to give me a quote and he went over what types of shingles they had to offer.. I went with the GAF Timberline HDZ shingles, that was the shingle that I researched and I felt it would work best for the high winds in my area, so they scheduled me an install date. They did a good job from start to finish, and the workers that did the roof replacement were very respectful and they cleaned up at the end of each day. It only took them a few days to get all the work done.. The roof came out very nice and should last for many years. Another thing that sold me was Brady’s product knowledge, warranty, and the unlimited wind rating on the shingles. I will definitely be recommending this company to my friends and family.”

“Alex and his team did a superb job on replacing our 26 yr+ tile roof which suffered from leaks and poor maintenance from the previous owner. There's nothing worse than the feeling of worry when it rains and you have a bad roof. After Alex's team replaced our roof, we've experienced several rains with zero issues to our interior. No more wet, damaged drywall or puddles on the floor! It's the best feeling to know your home has a solid roof. The team showed up on time and did a great job keeping the area clean which I also appreciated. A side benefit is our house looks amazing now! The new roof really makes the whole house look updated and modern. Best investment we could have made for the home. Thanks Smith & Ramirez roofing team!”

“Alex Ramirez was very professional, detailed and knowledgeable about the process with the insurance company. When there were issues, Alex quickly responded with understanding and resolutions. Smith & Ramirez Roofing was incredibly professional and transparent. They clearly laid out the estimate and helped us navigate the insurance claim process. My new roof looks fantastic. Highly recommend!”

“Smith & Ramirez provided exceptional customer service. The material used for my home was top tier and the workmanship was outstanding. Each step of the way was assuring and the employees and site managers were exceptional. I will highly recommend them to my family and friends.”

“Smith & Ramirez did my roof 5 years ago it has been fantastic, I have lived in this house for more than 20 years and have had 3 roofs. This experience was different, I live at mountain park on the mountain in north east El Paso. Every roof I had prior had wind issues this roof has been the best and 25yr workmanship warranty to top it all off. Mr. Ramirez has also called me after a bad wind storm just to check on me, that is service. Thank you Alex!!!!”

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