Russell Exterior

Russell Exterior handles roofing work for homes in Fort Smith, TX. This local outfit focuses on the roofing trade and serves the community directly from their base there. Homeowners in the area deal with weather that includes strong winds, hail, and heat that can wear down roofing materials over time. The company is known for being reachable at their contact number, though details on specific past work remain limited from available sources. Russell Exterior steps in to address these issues with their services. They maintain a straightforward approach to getting roofs fixed or replaced as needed in this part of Texas.

Roofing crews in Fort Smith often face calls for storm damage assessments after heavy weather moves through, along with routine repairs for leaks around chimneys or vents and full replacements when older shingles fail under the sun. Workers check attic ventilation to prevent moisture buildup and make sure new materials hold up against the local wind loads. They show up with trucks loaded for tear-offs, install underlayment properly on decks, and secure flashing at edges to keep water out. Homeowners here see plenty of hail dents and wind-lifted sections that require targeted fixes before bigger problems develop inside the house.

Customers note the crew shows up on time, explains options without pressure, and delivers solid results at rates that fit the job scope without surprises. Quality shows in how the roofs hold after installation, while communication keeps everyone updated on progress and any adjustments needed during the work. Speed matters when leaks start during rain, and the team earns marks for addressing those quickly. DIRT Score 4.87 from 118 reviews on Finds.

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“We cannot recommend Forrest Been, Project Manager for Russell Exterior, highly enough. Our family needed a new roof after a wind and hail claim, but what should have been a simple process turned into a 16-month battle with the insurance company, mortgage company, and attorneys. During that time, my father unexpectedly passed away, creating additional complications because his name was on the insurance check. Through it all, Forrest was exceptional. He started the roofing project before we had secured the funds, trusting us and never once making us feel pressured or uncomfortable about payment. Instead of constant phone calls asking for money, he showed genuine compassion, patience, and understanding during one of the hardest seasons our family has ever faced. He was always available whe”

“Highly recommend Forrest and Brittany! They went above and beyond for us and always kept us informed. Communication was easy and consistent so we were always update on the latest. Forrest was knowledgeable and was willing to answer any and all questions we had as first time homeowners going through this process. Cleanup process from the roofing crew was great and Forrest and Brittany made time to even stop by themselves after the job was done to make sure our expectations were met. He also checked around the house to ensure the roofing crew had done an efficient clean up job.”

“Just wanted to take a few minutes to recommend Russell Exterior Roofing. Forrest Been the project Manager was excellent to work with . The follow up with my insurance was a big help. The crew did a fantastic job. The quality of roofing looks great. Should last through my lifetime. Many thanks. Check Forrest out he is your man for quality work”

“I just want to take a few minutes to highly recommend Russell Exterior Roofing. Forrest Been did fast, excellent work and went above and beyond by following up with my insurance company and keeping me informed every step of the way. His crew was efficient, professional, and did a fantastic job. The roof looks amazing, and the quality is top-notch—it should last for many years to come. Huge thanks to Russell Exterior Roofing. If you need quality work done, Forrest Been is your guy!”

“We had a great experience with Russell Exterior. The bid was transparent and fair, the materials used are of exceptional quality, and the workmanship upgraded our exterior. The guys who came out to do the measurements and give us a bid were genuinely friendly, and the crew that showed up to install the windows was friendly, efficient, and hard-working. It was a hot day, but their work ethic never faltered. They were exhausted by the end of the day (we were their second install), but they were still smiling and motivated by the time they wrapped up. A job well done. We're already planning to use them again for the next project.”

“I would like to begin by expressing my sincere appreciation for Forrest, who was extremely helpful throughout the entire process. He demonstrated a high level of professionalism and expertise, and I would confidently recommend him to anyone. Whenever I had questions, he responded promptly and consistently followed up in a timely manner. He also worked closely with us to ensure we selected the best options for our siding and windows. Additionally, I would like to commend Harvey and his crew for their outstanding work. They completed our siding project efficiently and with great attention to detail. The team maintained a clean work environment, thoroughly cleaning up after the job was completed, and conducted themselves in a courteous and professional manner. Overall, I highly recommend bo”

“We had our roof redone by Russell Exterior and I cannot say enough good things about them! From start to finish, the entire process was smooth, professional, and stress-free. Britt & Forest was incredibly friendly, showed up on time, and worked efficiently while still paying attention to every detail. The quality of their work is outstanding — our roof looks amazing and you can tell they truly care about doing the job right. They kept everything clean throughout the project and made sure we were happy every step of the way. It’s hard to find companies these days that are this reliable and honest. If you’re looking for a roofing company that delivers excellent workmanship, great communication, and top-notch customer service, I highly recommend Russell Exterior. We are beyond happy with th”

“Forrest Been has been the best experience for me with getting gutters installed. Fast, friendly and great work! Highly Recommend for any home or shop exterior work. Looking forward to working with him on many more projects to come. Thank you!”

“Forrest Been and Russell exteriors recently completed a repair project for me. I’m extremely happy with the results and would recommend them and Forrest for any siding and gutter needs. The repair was done promptly and with high quality workmanship.”

“Forrest went above and beyond to give the best estimate. He is very professional and took the time to explain every step that needed to be taken in adding a new roof. He even took time to explain the differences in the process of roofing plus the difference in the quality of materials and why it matters. If your needing a roof He would be the one that I would highly recommend.”