SERVPRO of Lake Arlington

SERVPRO of Lake Arlington handles roofing work in Fort Worth, TX along with water damage restoration, fire damage restoration, mold remediation and related cleanup. The company operates as a water damage restoration service with roofing contractor listed among its categories and serves residential and commercial properties across the Lake Arlington area and surrounding Tarrant County spots. They keep crews ready around the clock every day of the week for emergency calls.

Homeowners report jobs that include drying out floors and walls after slab leaks or burst water heaters, removing soot and packing items after kitchen fires, tarping holes in roofs from leaks, and clearing flood water from pipes or storms. Technicians named Stephanie, Grant, Alejandro, Tony, Jacob, Hanny Hernandez, Jose, Mario, Cesar and Fabiola handled the hands-on work in these cases, pulling damaged materials, running drying equipment and returning packed belongings once the sites were ready for rebuild.

Crews show up fast, with one arriving inside twenty minutes of the first call and others starting water removal the same night. Reviewers note steady updates during the job, help passing claim numbers to insurance adjusters and crews that work around families still living in the house. The operation covers Fort Worth and nearby spots with the same 24-hour availability every day.

The business carries a 5 star rating drawn from 176 reviews. Common points raised include professional staff, responsive communication and solid work quality on water and fire jobs.

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“Stephanie and her crew did a great job! In and out with no issue. Looking forward to her putting my house back together soon!”

“Hanny Hernandez and Jose and Juan performed an Amazingly Excellent job doing a packback on Wednesday morning March 11, 2026!”

“Do not settle with the estimate, get a second opinion! Alejandro provided an 85-year-old woman with an estimate for work she did not need. She gave him a $2,500 deposit for the work, because this was what he stated was due to get the ball rolling. She asked for a copy of the estimate, and he told her he was not able to provide her with a copy. I know many businesses take advantage of senior citizens and contacted him because the repairs for a space less than three hundred square feet should not have warranted an exuberant amount of repairs. I asked for a copy of the estimate; he emailed it to me. When I questioned him, he confirmed my suspicions and stated it was quoted as if her home were a $20K-$30K project and would discuss with his manager to reduce (her damage was $3K). We scheduled a follow-up appointment with him for Wednesday, September 24. I arrived at 3:45 p.m. We waited until 4:23 p.m., called him and he said he was not coming because his manager did not want to redo the estimate. She asked about her check, he said he was going to shred. Super unprofessional! If we had not called, we would not have known he was not coming! Why wouldn't a 'reputable' company want to s”

“Can’t say enough about Grant and his team! They did an excellent job helping us navigate a slab leak that wrecked havoc on our home soaking the living room floor and walls. When all was said and done they pulled everything out that was damaged and did a great job leaving us with a clean slate to rebuild! I would definitely recommend them and for sure will be using them again for future needs! Thank you again!”

“It was wonderful team who worked to pack and unpack our belongings. They kept us informed and paid attention to every detail. Especially Grant and Mariangelia who kept the team running smoothly! Thanks so much to you all.”

“I had water damage in my home, and Fabiola did an excellent job! She was professional, efficient, and very helpful throughout the whole process.”

“Excellent work I give very good rating servpro ⭐️ in my house a fire occurred and everything is under control, my belongings have been packed by Hany THANKSssss!!!”

“We have been thrilled with the service from Servpro for the flood mitigation we needed for our home. Mario, Cesar and the rest of their crew were outstanding. They made sure all our questions were answered, kept us informed of the process, worked around our needs as we were still living in the home, worked efficiently making sure everything was done according to their industry standards, helped us with communication with the adjuster, and were kind and empathetic towards us during a very stressful time. Mario’s manager, Jose Machado was a gem. We highly recommended Servpro and this specific mitigation team for their professionalism.”

“A representative of Servepro arrived at my home within 20 minutes of my call. Then in about 15 minutes later, a crew of 2 showed up to mitigate the water damage called by a leaky roof. I was impressed with their professionalism and competence. They prevented the damage from escalating to a much more serious problem. I sincerely thank the crew and leader Alejandro. Steve Newton”

“Do NOT use this company. To start they are one of the ONLY Servepros in this area that are not on the preferred contractor /vendor list for my insurance company which should have thrown up a HUGE red flag up front but, I didn’t know until after the work had started. They did awful work. They took cabinets out that they weren’t supposed to take then when asked to return them they wouldn’t. They damaged walls when removing the cabinets and floors and refused to repair or reimburse for repairs. Then to top it all off when it was time to issue the final insurance check to them, they demanded more money than they should be due. We had discussed them taking the final amount that the insurance had issued as payment in full in lieu of the repairs and they agreed. They sent (I can’t remember his name) the project mgr to pick up the check and he assured me that it was all taken care of and this amount would settle the balance. Weeks later I was getting calls about a balance. It was explained to the lady calling and she contacted the project mgr. After another couple of weeks he called me and after heated discussion and him turning very unprofessional (to put it nicely) and lying about the ”

“Stephanie and Crew were amazing!!! Really loved their vibe! They were quick and very respectful and took lots of care with replacing our furniture! Would definitely request them if needed in the future!”

“Great team and detailed more especially from Alondra.she explained well and she was knowledgeable.My property tuned out to be great the way I wanted. What a good team of individuals.”

“Jacob was my project manager for my personal property after a fire that ruined our kitchen and caused smoke and soot damage throughout our home. He has been very knowledgeable about the process, easy to get ahold of and has answered all questions we have had. He has made this stressful situation much less stressful! I would highly recommend Jacob, he has been great! Stephanie was in charge of packing all of the items. She and her team did a great job-she was punctual and kept in contact with me during her time there. She called when she was on her way and when she was leaving for the day. She even went out of her way to let my chickens out for me. She is an absolute sweetheart!”

“ServPro was recommended by my insurance agent after we had a flood in our home due to a leaky pipe. They made it so easy. They took the claim number and worked with my insurance agent to make sure everything was preapproved. They packed up all our stuff quickly but carefully. And a couple of days later they brought back what could be salvaged. A week later the insurance company sent me the check and they came to my house to pick it up. I was never inconvenienced nor worried. Haney And her team were simply wonderful to work with, and very understanding as our emotions and temperament were all over the place due to the stress. She was a calm and helpful source throughout. If I ever have to face a disaster again, I’ll be calling Servpro.”

“After my hot water heater busted I wasn’t in the best mood. Tony and his team came out and made it 10x better. Tony explained everything they were doing and didn’t complain once when I asked a million questions. The following week while everything was drying out he made sure to keep in contact and let me know how everything was going. He was a great communicator and made me feel like my concerns were valid. He made sure to double check all of the floors and make sure everything was in good standing every time he came to check on the progress of the dry out. His team was crazy efficient and so so nice while I was so stressed.”

“Austin from Servpro was quick to get to my house and get preventative measure done to dry out the room and ceiling and make sure the hole in the roof was tarped. He’s was friendly and professional. He also made sure I understood all the paperwork and what work they were doing and gave me options for repair. If he’s unable to take a call right away he calls back quickly to address any issues. I really appreciated him and his team!!!”

“Wuiker and his team did an excellent job on my property. I will 100% recommend SERVPRO! for their wonderful work!”

“Adam ans Preston worked quickly. Cleaned up the take, walked thru making sure all areas were secure. Great job by another team of Servpro.”

“Jacob came out to inspect our roof , and he was great! He was professional and courteous He explained everything thoroughly and even offered to communicate with our insurance company to help us with a job that wasn't done properly by a previous company.”

“We had a flood at 2 AM, and they sent a team out immediately to begin the process of the water removal and the drying process. Tony is our Crew Chief, and he has been AMAZING! He has answered all our questions very patiently, has kept us informed, and has been so responsive to our requests. I would HIGHLY recommend him and ServPro. I even found out after the fact that this is our insurance company’s preferred vendor! And I can see why!”