3-R Roofing

3-R Roofing works out of Grand Prairie, Texas doing roofing work for homeowners who run into leaks and storm damage that shows up fast in this part of the state. Heavy rains often send water through ceilings and into attics, and the crew handles those calls without the long waits that come from bigger outfits. They keep their focus on finding the source on the roof itself and getting repairs or full replacements done so the house stays dry through the next round of weather. Local folks call them the best roofing company in Grand Prairie because they show up when promised and stick to the job until it is finished right.

When a leak appears after a heavy rainfall, Hugo heads out the same day or even twenty minutes after the first call to check the attic and walk the roof for a full assessment. He takes the time to look over every section instead of rushing through, then lines up the fix or a complete roof replacement using solid materials that hold up. Homeowners like Ella, Ryan, Jenelle, and Patsy all noted how the crew answered right away when other roofers would not come for days, and they stayed on site until the work passed a close look. The process stays simple from the first phone call through the final cleanup, with no extra layers of people in between.

Customers keep coming back to the same points about how fast the crew reaches the house, how clean and solid the finished roof looks, and how the price lines up with the work delivered without surprises. Communication stays direct with updates that actually happen, and the whole outfit earns trust by being honest about what needs fixing and what does not. That record of showing up quick, doing the job thorough, and keeping things straight adds up across the board. DIRT Score 4.3 from 15 reviews on Finds.

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“Found Hugo from 3-R roofing online after finding a leak in our ceiling the night before. Gave him a call and got a quick response. He came by the same day at the time that was convenient for me. He checked out the attic and went on the roof to assess the damage. He is very thorough he took lots of pictures and was very knowledgeable. He discussed issues and suggested recommendations before doing anything. Super friendly. We’ll definitely use him again.”

“Fantastic customer service and integrity. I highly recommend them. After a heavy rainfall I had a leak coming from the ceiling. I called several roofers but nobody could come out for a few days. I came across 3-R Roofing and they answered right away and Hugo was at my house 20 minutes later. He inspected the roof and said it was in great shape (its only 5 years old. I would have been shocked to hear otherwise). Some vents were missing caulking and that was causing the leak. He said it was a quick fix and did it for no charge. I offered to pay a minimum hour labor charge and he insisted on doing it free of charge. He showed me videos and pictures of the roof, the issue and the repair. Explained everything in great detail. Also, I was under the impression my patio roof needed replacing so I asked him to provide me a quote for that. He provided me a very fair price but told me I could get another 4 to 5 years out of it before replacing. Also showed me a simple flashing repair. Go with these guys. I've worked with a lot of contractors and this is a company you want working on your house.”

“I am 45 years old and NEVER in my adult life had I had an experience like this with any company. Hugo was responsive, very thurough and delivered a superior level of customer service that I believed until today no longer existed. I made several attempts to contact various roofing companies with no answer to inquire about an emergency tarp placement after a huge leak was discovered. With forecast of more rain to come I was very concerned about further damage. I contacted 3R Roofing and got immediate response. Hugo gathered information needed and provided me with a quote and ETA almost immediately. He came out and discovered even more damage than originally discussed. Sent me pictures and communicated through every step. They stayed until the job was finished and sent me final video of the work from my roof. Such a pleasant experience, I am grateful that people who care and take pride in their work still exist. I will definitely work with them again and refer anyone I know!”

“If you need a Good, Reliable, Honest, and Professional Roofing Company – contact 3-R Roofing. They did an OUTSTANDING job replacing my roof. This is a 5-Star company to work with. The job they did for me was exceptional. I will recommend them to all my friends. They installed a high-quality product and system at a fair and competitive price. The price was Great, and the work was excellent. I HIGHLY RECOMMEND this company for any of your roofing needs. This was my first experience in roof replacement, so I was somewhat fearful of getting ripped off. I shopped around a little and this by far was the best service I could have asked for. From the initial meeting I knew I could trust 3-R roofing with replacing our roof! Hugo was patient with me while I worked with my insurance company and took his time to explain the details on how to communicate with my insurance company. He was patient throughout the whole process and went far above and beyond to make sure we were pleased. We had a great experience and recommend 3-R Roofing. I had several roofers come out to give me a quote on a roof replacement. Hugo and his team had the best price, best product, best response time and didn't try to sell me anything more than I needed. Their cost was much lower than other estimates. Hugo Venzor was very professional, patient and informative. He made sure I understood everything they would be doing and what the cost would cover. The communication was excellent, and we received a detailed invoice so we understood every charge. He made the whole process painless from start to finish. The work was completed in one day and when they left, they left a clean yard. I recommend them for any one’s future roof projects. The crew onsite was very knowledgeable with top notch workmanship. This was the best call I could have made. They truly went above and beyond our expectations.”

“I have lived in the same home for 23 years. I had a skylight in my bathroom that continuously leaked after my first roof replacement. Hugo was the FIRST roofer/inspector to explain that it will always leak do to the fact I don't have the proper pitch for water to drain off. He suggested as others have to close/cancel out the skylight. Being he was very knowledgeable and his explanation, I trusted him to do the work. Not only did I need the skylight removed and closed off, I needed an entire roof replacement. When I first contacted Hugo he responded immediately. Hugo quoted me so much less than another company I planned to use, which was very satisfying for my pocket. I waited a few weeks to comment on workmanship until we had some significant wind and rain. Hugo and his team did such an outstanding job on my entire roof and clean-up after that I highly recommend anyone needing any type of roofing done to hire him and his crew. I can't say enough to how pleased I am with the work they performed. Thank you Hugo and all your team!!!”