Elite Exteriors Roofing and Restoration Inc

Elite Exteriors Roofing and Restoration Inc operates as a roofing contractor based in Hot Springs, Texas. They focus on roofing work for homes and businesses while also handling siding and restoration tasks when those come up alongside roof projects. The crew serves the local area with options for both new builds and fixes on older structures. Hot Springs sees plenty of extreme heat that bakes shingles and sudden storms that bring wind or water damage, so the company works with materials built to handle those conditions without failing early. They cover residential replacements and repairs along with commercial roofing that requires tougher systems for larger buildings exposed to the same weather patterns year after year.

The team carries out roof replacements using options like standing seam metal, TPO for low slope sections, and synthetic products such as DaVinci styles that mimic traditional looks with better durability. Repair jobs target leaks from storm damage, hail dents, or worn flashing, starting with a site check to spot problems before they spread. They remove old layers when needed, install new coverings, and tie in gutters or windows if the exterior work overlaps. In Texas heat and humidity, common calls involve fixing heat cracked seals or wind lifted edges before leaks hit ceilings inside. Commercial projects often mean large membrane installs that hold up under foot traffic and sun exposure without constant maintenance.

Feedback highlights consistent quality on installations that hold up through seasons without quick callbacks, fair pricing that matches the job size, and clear updates from start to finish. Speed shows in how fast they address urgent storm calls to prevent further interior harm, while communication stays direct on timelines and material choices. Homeowners note the work avoids shortcuts that show up later in leaks or loose sections. This rating builds from repeated projects where the focus stayed on practical fixes that match what the local weather demands. DIRT Score 3.87 from 150 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I have had an excellent experience working with Elite Exteriors. I had hail damage to my roof and siding on my home. Vincent worked with me. He was extremely knowledgeable about their materials. He took control and made sure my work was done with no stress to me. The roof is beautiful, installed quickly and everything was cleaned up perfectly. I was worried about finding siding that would match a 20-year-old home as some other homes in my neighborhood had siding replaced with very visible differences. I absolutely cannot tell the new siding from the old after Elite finished. Their installers are polite, efficient and top-notch. I definitely recommend this company for any needs you may have.”

“Elite cold called me offering a free roof inspection. I scheduled an appt for the following Monday between 1-2pm. I left my home at 12:25 in order to meet them at the property on time. I sat there from 12:45-2:00pm waiting for someone to show up. No one did. I called the office and they seemed confused. Shuffled me around to talk to different people. They then said they tried calling to confirm on Friday, and also text, but looking at my phone records there were no calls or texts from them. They then wanted to reschedule the appt. I said no thank you. I felt a little wary about this appointment initially after looking up their reviews online and with the BBB. I guess I should have went with my gut feeling on this one.”

“Wouldn't recommend. We just moved here. Knowing I didn't have a job yet. Sales man lied on my application for financing. When it came to set up the loan. They wanted proof of income. Witch I don't have ATM. Due to this they wanted to send it over to a financial company that was going to put a lean on home. All due to an error that they made on paperwork. The workers didn't clean up the nails and screws that were left all through yard. Did more damage to roof than what was needed to put a new roof on. Its like trying to put a square into a round hole. Although they discounted price, still doesn't fix the over all damage that was done to porch side of home. Only positive, is my bank ( in different state) took care of the financial end. I didn't get to experience the southern hospitality on t”

“Elite installed new roofs, boat dock roofs and all new gutters. They team were efficient and cleaned up during and after the job. Any followup warranty repairs they have been quick to respond.”

“This is my 2nd review in this business page. The first review I left the owner called and blackmailed me to remove it. They were asked and paid to do roofing, siding, replacement of windows. They dropped the ball for nearly 6 months forgetting to send over correct documents to insurance for payments. We were called and accidentally attempted to collect from our family for months because they had the customer information mixed up. They were sending wrong information over for months. Toward the end of the repair work months later the owner showed up at our residence and threatened to PUT A LEAN ON OUR HOUSE due to payment. In reality his team had forgotten to send over the final paperwork so they could be paid by insurance. They were paid out money same day they finally sent over needed info”

“Hayley Hollingsworth along with Philip and his amazing crew were absolutely fantastic to work with. Superb craftsmanship with the custom windows and install job. 10/10 would recommend and will definitely be using them again in the future for any other work needed.”

“My roof looks great! They were very easy to work with. The price was very affordable! They did everything they could to give me a beautiful roof and a price I could budget on a fixed income! The sales team is top notch! I worked with Vincent he answered all my questions. I was first approached by the nicest young lady several months earlier who put elite on the radar for me. I cannot remember her name. Big thumbs up to her also! Thank you Elite you all have been a blessing during a difficult time! Angie Sheets Hot Springs Ar.”

“My parents got a roof installed in 2020 and there contract is for 3 years and the roof started leaking in 2022..I reached out to Patricia on several occasions and she seems nonchalant and doesn't care. It seems they are awaiting my parents contract to expire. The worst business ever...please run fast..”

“Elite Exteriors Roofing & Restoration installed gutters and downspouts on our home. The team was easy to work with and accommodating. The day the installer arrived I noticed a random section of gutter of a color that was a better match for the house. I called the office and was able to make a change order on the color. The house had several odd angle on the backside yet the installation is of the highest quality and fit. Very happy with the whole process.”

“The folks at Elite Exteriors were great to work with from the initial consultation to the finished project. We are very happy with our siding and new window. There were no surprises and everyone was professional and respectful of our property. I would definitely work with them again on future projects.”