
New Rüf - Residential and Commercial Roofing Hutto
Roofer · Hutto, TX
About
New Rüf handles residential and commercial roofing work out of Hutto, Texas. They focus on roof repairs, full replacements, metal roofing, design work, and inspections for homes and businesses. The company also takes on general contracting tasks and lists services across Austin and central Texas spots. They operate as a licensed and insured outfit with a claimed Google profile and post details on their site about handling storm damage and insurance coordination.
Customers call them for hail damage repairs that lead to complete roof and gutter replacements after storms. Reviews mention Adam handling insurance claims and making the process straightforward, Harry Taylor meeting adjusters and finishing big roofs plus sheds in a single day, Sebastian Vasquez doing quick repairs with clear talk, Tyler Capel running inspections and explaining materials, Chad spotting exposed decking and securing coverage, Michael and Nathan doing thorough checks that led to new roofs and gutters, Saul stopping leaks after hours, MJ supervising bathroom leak fixes beyond just roofing, and Joey pushing insurance payouts through. Jobs often end with clean yards, new shingles or metal that improve home looks, and extra items like sheds covered when insurance agrees.
They keep hours around the clock every day of the week and respond fast to calls or online forms, often scheduling inspections the next day or after work hours. Reviewers note good phone pickup for emergencies, clear explanations during claims, crews that stay on schedule in heat, and follow-up on questions even after hours. Work covers Hutto and nearby central Texas towns, with pricing tied to insurance approvals or deductibles only in covered cases. They handle coordination with adjusters and keep properties picked up during and after installs.
The company holds a 4.9 rating across 277 Google reviews. Common notes include quick job completion, insurance claim help, thorough checks, polite crews, and solid results on repairs and replacements.
DIRT Score Breakdown
277 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“We just got our roof work completed by New Rüf and we are satisfied customers! Adam was a very nice person to meet and made the process easy when it comes to insurance claims. The roof workers did an amazing job with the installation and kept the property clean. We love how the new shingles look on our home. New Rüf is definitely recommended!”
“Harry Taylor was our Project Manager and he did a fantastic job working with our insurance adjuster after the October hail storm left our roof and gutters needing an entire replacement. He made sure the work was completed, the yard was picked up, and considering our roof is SO big they finished it in one day, including our shed roof (which they got insurance to pay to replace too). The gutters were installed a few days later withint hours. Easy to work with and made the process much easier. 5 stars🌟🌟🌟🌟🌟”
“I highly recommend NewRuf to anyone for roof repair! They did a fantastic job, in and out in a day! I had the pleasure of working with Sebastian Vasquez, and I would highly recommend to anyone seeking a roof repair or inspection. The entire company was polite, down to earth, no bs, and straight to the point in all aspects of the work. They did a stellar job as well, went above and beyond my expectations! I can't thank you guys enough!”
“Adam was my salesperson, and he was great. He was the reason I went with this company. I was worried when I spoke to him, and he told me he was no longer with the company. Well, I was pleasantly surprised with Tia. She was great. She had excellent customer service. Tia explained everything and answered every question and call. Keep her and give her a RAISE!”
“Working with NewRuf was a fantastic experience. From the start, Tyler Capel's excellent communication and professionalism made me feel comfortable with the entire roofing process. He ensured a smooth project, explaining all materials and work involved, and even went above and beyond by installing seamless gutters that look amazing. The before and after pictures showcase the incredible transformation, and I highly recommend NewRuf for their focus on customer service, clear communication, and top-notch work.”
“Michael from New Rüf approached me because he noticed that the roof of our family’s home was damaged from hail. He helped me by giving a quick and thorough inspection. Based on what he saw, he told me that he felt my insurance company would approve the construction of a new roof. In a matter of minutes I scheduled an inspection time with them. The result was a very attractive new roof and gutter system that makes our house look 10 years younger! One thing I liked about Michael was his calm and persistent attitude, and on top of that, he assisted me every step of the way and got the job done! I found the experience to be very fulfilling as a homeowner and I would recommend Michael and New Rüf to any homeowners out there who want to work with a good honest company that delivers a dream roofing system!”
“Chad came to me and pointed out exposed decking on my home, and helped me through the process of getting a new roof through my insurance. I had previously filed a claim by myself but insurance would not cover the damage. Somehow he worked his magic and was able to get me a whole new roof for only the cost of my deductible. Chad is very knowledgeable about the business and constriction of roofs. 100% would recommend this business.”
“New Ruf did an outstanding job from start to finish. They were very responsive and quick to get the work done. Tyler Capel was extremely professional and handled the inspection and roof issues promptly and with great attention to detail. He took the time to explain everything clearly, which was both reassuring and informative. Highly recommend New Ruf, and a special thanks to Tyler for his excellent service and knowledge.”
“TRUST THE PROCESS Like most home owners, I don't know the first thing about roofs. Luckily we called NewRuf first.They explained to me the benefit and value of the high quality material they install.Then they handled all of the sometimes confusing insurance process for me.The roofers who did installation are excellent. Careful of my property and cleaning EVERYTHING up .We couldn't be happier.”
“Thank you Nathan, Great Customer service, knowledgeable, explained everything in detail, responded quickly to questions and concerns. They complete the work in 1 day and it looks awesome. A happy customer. I would use this great team again.”
“I had a negative interaction with one person the first time I called to New Rüf to request an estimate, BUT they were so quick to respond and to address it, that I was positively flabbergasted by their amazing customer service and also by their actual work. They promptly repaired my damaged roof and now it looks like new! I spoke to several people from this company and all of them (except the first guy) were extremely professional, nice and understanding. I highly recommend New Rüf and will definitely use their services again when needed.”
“I am very pleased with New Ruf. I had an after hours leak and New Ruf was the only company that picked up the phone when I called. As soon as the storms stopped, Saul arrived to get the process going and stop the leak. He gave me a few options on repairs, helped with insurance, and stayed on top of the completion. The crew that replaced the roof worked nonstop in the heat and cleaned up really well. All of the trades that came, were on time and did a great job.”
“I used New Rüf for an insurance claim regarding an upstairs bathroom leak - this company does more than just roofing! MJ, my Project Supervisor, was knowledgeable, attentive, professional, patient and kind. She was with me every step of the way, and it was quite the journey! I don't know what I would've done without her! I was even able to reach her after hours for questions and concerns. Amazing service! I am pleased with the end result of the repairs and rebuild.”
“Tyler and Michael came to check my roof due to me finding a shingle in the side of my yard. They were here on time, checked the roof and I was informed that my roof was in great conditions. I appreciate New Ruf quick follow up after filling their online form, they put me on their schedule very quickly and was open to come check my roof after I got out work. Will be using them for future roof work. Will be waiting on their Gutter quote.”
“Excellent quality, excellent customer service, quick and professional installation! We knew we needed a new roof, but we had been gaslit by our previous insurance company before. We worked with several employees and after our initial inspection, we were confident that New Ruf would be a great choice to help us through the process. For the majority of the process, Tyler was our consultant. He was very informative and always willing to make the long drive to answer our questions in person. After finding out how much our insurance would cover, New Ruf worked with us to stay in our budget. We are very happy with the final results and would definitely recommend New Ruf to anyone looking to replace their roof.”
“Our roof started leaking due to weather, we put a claim in with our insurance but they didn’t want to help us. Found and contacted NewRuf and they gave us a call the next day. They were super helpful, did an amazing job working with us and trying to work with our insurance. We only repaired what was needed both outside and inside but they still did a fantastic job!! Tyler was our “contractor” not sure what you would call him, he answered all our questions, got back to us as quickly as he could! Overall they were amazing! Definitely working with them again if and when we need our roof completely replaced or if anything were to happen to our roof again.”
“Called and got them to come right away to conduct a free roof inspection. MJ and Saul were both very friendly and professional throughout the whole process. Was happy to learn that my roof did not have any hail damage worth filing a claim for. I was satisfied with their recommended solutions for one issue I was having with a leak, and when I’m ready, I will gladly give them a call.”
“Joey did an amazing job staying on the insurance company until they paid up. We would highly recommend this company. Outstanding installation crew also.”
“I was impressed with NuRuf and the work they did on my roof and gutters. From the start, they were super helpful with the insurance process. They took the time to walk me through everything and made sure my claim was approved, which was a huge help. As for the roof and gutters, the quality of their work is excellent. You can tell they don’t cut corners, and they got everything done on schedule. The team was professional and easy to communicate with. They kept me updated throughout the project and made sure I was happy with how things were going. Their pricing was reasonable, especially considering the quality and attention to detail. Overall, I’m really satisfied with NuRuf’s work. If you’re looking for a roofing company that’s reliable, affordable, and great with customer service, I definitely recommend them.”
“I had the pleasure of working with Tyler for my roof repairs. He did a great job of keeping in touch with me and getting everything set up. If you do work with anyone from new rüf I recommend going with Tyler.”
See Their Work

New Rüf - Residential and Commercial Roofing Hutto
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