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JenPro

Roofer · Kyle, TX

Residential
Active

About

JenPro handles roofing and general contracting work out of Kyle, Texas. Jennifer and Roland run the outfit, which covers residential and commercial roofing jobs along with roof repairs, replacements, metal roofs, hail and storm damage fixes, inspections, gutters, siding, skylights, painting, and chimney work. They also handle gutter cleaning and skylight installs across the listed areas that include Austin, Buda, Round Rock, San Marcos, Georgetown, Pflugerville, and nearby spots like Bastrop, Cedar Creek, Hutto, Leander, Liberty Hill, Lockhart, Lago Vista, Lakeway, Manor, Spicewood, Wimberley, and Canyon Lake. Hours run from 7 a.m. to 7 p.m. Monday through Saturday.

Customers call them for leaks showing up in ceilings after heavy rain or hail, storm damage that scatters shingles, and full roof replacements when insurance steps in. Roland often shows up the same day to spot issues other crews missed, walks through the claim paperwork with photos and details, and gets crews on site fast once approval comes through. Jobs finish in one or two days with upgrades like secondary leak protection and lifetime shingles in some cases, followed by before-and-after pictures and explanations of the work. Jennifer helps sort financing and paperwork while the crew keeps updates coming during the project.

They answer calls quickly, send proposals the day after a site visit, and keep prices competitive on materials and labor. Reviewers note they reply to online requests when others do not, deliver shingles ahead of time to avoid delays, and stand behind the work with multi-year warranties that include follow-up inspections after storms. Roland brings decades of hands-on experience to every visit, and the team stays in touch throughout without extra charges for small courtesy fixes like added flashings.

The Google rating sits at 4.9 from 73 reviews. Common points include strong insurance claim support, same-day responses, fast completions, clear updates, and solid quality on both repairs and full replacements.

DIRT Score Breakdown

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73 reviewsView on Google →

4.9

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Jen Pro Roofing was great. They helped us know what to tell insurance and provided pictures and info to submit. They were happy to answer all my questions and explain to me what was needed. On top of great customer service the roof looks amazing. They got it done quickly, less than 2 days. They sent me pictures during the whole process and updates on anything that needed replaced or fixed during the process. Roland has been doing roofs for 50 years and it shows. We had him place a lifetime roof with upgrades including "Stormguard", secondary leak protection under all the new lifetime lead boot PVC flashings and valleys. They give 15 year workmanship warranties.”

Heidi Dailey

“Jennifer and her team worked very hard to help me get my claim approved with the insurance company for a new roof. Once approved, Rowland and his team were out to replace my roof in no time! Two days later it was done! Everyone was extremely helpful, nice, professional and the work is great quality! I would highly recommend them to anyone needing roof work done!! Overall it was a really great experience! THANK YOU SO MUCH!”

Terry Kendall

“I highly recommend Jenpro, Roland and team were very professional, they did quality work on our roof, on time, within budget and maintained a high level of communication with us throughout the project. In addition Roland brings an impressive level of experience to the work, and stands by his product.”

Herb Barrientes

“We found a leak in interior ceiling after a heavy rain. We called several roofing contractors but only Jenpro could come on the same day to check it. You know what, that turned out the best decision we have made. Roland made the visit the same day and identified several spots on the roof that caused the leaks that were due to a hail earlier this year (we actually had some other roofing companies come before and they did not find the leaking sources). Roland also did a good job following through the claim process with our insurance company. The very next day after our claim was approved, Roland was able to have his crew ready and they installed the new roof within one day and a half! The price was the most reasonable I’ve ever seen. The new roof looks beautiful and we could not be happier with our choice with Jenpro! Several rains have occurred after the new roof was done and there was no problem at all. We were also able to get an improved water diverting system with our roof. We would recommend Jenpro to whoever wants their roof replaced.”

John Zhang

“I had a great experience working with JenPro Roofing. After my initial call, JenPro sent a representative to measure the roof the next day. I received a proposal the following day with all the information needed to make a good decision. I compared the proposal with other companies and the roofing material and workmanship was competitive while the price was about 10 percent less than the other bids. The shingles were delivered the day before the crew arrived so there would be no delay, allowing the roof to be completed in one day. I was very happy with my decision and I highly recommend JenPro Roofing.”

Ryan K

“Using JenPro Roofing was a great experience. I prefer to take care of most items online. I sent requests for quotes online to three different roofing companies in my area, and JenPro was the only one to reply. Two employees were available to come over to give me an estimate the next day. After taking a while to figure out my insurance and financing, I replied back to the email with my quote when I was ready to have the work done. Roland, who is very knowledgeable and provided the original quote, contacted me to schedule the roof repairs two days later. He sent a team of experienced workers and came over himself at the end of the project to explain to me all the work that had gone into it. I'm very happy with the work that was done that also comes with a 10 year workmanship warranty.”

Mendy Parker

“This is the second time I've used JenPro Roofing for roof repairs, and I was just as pleased as I was the first time I used them. I called in a panic one morning when I woke up to find shingles strewn around my driveway, lawn, and even out in the street from a storm the previous evening. Roland and his assistant came out that day to replace the missing shingles and did a great job. Just like the first time, Roland and Jennifer went that extra mile for me. I know I can count on them to be extremely prompt and very fair on their pricing. I found a great roofer, and I heartily recommend JenPro for all your roofing needs!”

Donna Schmidt

“Had an amazing experience with JenPro! Roland, one of the owners (who has more roofing experience than anyone I've ever met, I think), came out personally to check the roof. I had a leak that was destroying my bathroom and had attempted to fix the job myself. After that didn't work, I found an Angie's List deal for a roof inspection and minor fixes, hoping to get to the root of the problem, while also hoping it would be a quick fix. Alas it was not, but Roland found the source of the leak in a place I would NEVER have thought to look (which is why you hire a professional...) and probably saved my kitchen ceiling in the process. Knowing that I had a very limited budget, he completely worked with me. Was very kind and courteous and explained everything very thoroughly and exactly what my options were. What I needed and what I didn't. They did the work immediately and were insanely fast. Price was great. Plus, JenPro stands by their work. I recently called to ask them to check on something that still might be an issue, and they are coming right out to take a look. Next time I need roof work, JenPro is where I'm going! Thanks!”

Spencer Gibb

“Highly recommended. JenPro promised and delivered the highest quality work on my roof, and I could not be happier. They were professional, honest, and reliable from start to finish. Roland and his crew deserve recognition for the level of service they provided.”

Justin Hodge

“What a company with integrity. They are so rare these days. Starting with Jennifer, she was driving in traffic, pulled over and took my info. Roland came a few days later as we scheduled. We had already called a few other companies for bids. They either wouldn't come this far or didn't call me back. After talking to Roland we didn't even bother getting another bid. His 45 years of experience is very evident. They got the shingles I wanted and started the next day. When that crew came I don't think Roland even needed to tell them what to do or where to start. They got to it. None of those young men stood around twiddling their thumbs or even touched their cell phones until they were done for the day. Everything was cleaned up and a magnet used to collect any nails. When they removed the shingles over our patio there was a small section damaged. They replaced that plywood so my husband didn't have to do it. The new roof is beautiful and will probably out live us. Roland is there to assist you. If you call or text him he gets back to you within minutes. In less than 2 days the roof was finished and it never looked like there was any type of construction on the property. Could we have ”

Joann Whittington

“I found JenPro when looking for someone to replace the roof on our manufactured home in 2016. Surprisingly not many companies will. They did a great job in a very timely manner. Since then we had several ridge singles come off due to high winds in severe storms. As a courtesy, they came by today and quickly replaced them. THAT'S customer service! They are easy to reach, quick to respond, and do a quality job. I highly recommend this company.”

Morning Star Pools

“I had the guys at Jen-Pro replace my roof jack after having a tankless water heater installed. They were quick, pleasant, and charged me exactly what they said they would charge. We have had several rains since they did their work, and there has not been a leak. That's good roofing in my book. Overall, I think you would do well by using Jen-Pro Roofing.”

Todd Liles

“We are Law Firm with a commercial building and Jenpro Roofing gave us great service. They not only fixed our leaks. Also they provided extra new pipes & flashings as a courtesy. His head worker, Roland, is very knowledgeable (with a lot of experience) and friendly. He provided me with a clear description of every procedure needed in order to fix the leaks in our roof. Also they send me before and after pictures as requested in a timely manner. The owner, Jennifer, was always there to help us with any type the paper work from the front desk or when we need it to make our payments. We are also very happy with our 7 year written Warranty. I recommend Jenpro Roofing if you need to repair your metal roof”

James Solorzano

“After dealing with my insurance and other roofing companies that didn't know what they were doing, I found Jenproroofing. After having a conversation with Jennifer she assured me they would find the problem and that Roland would come by and figure it out. Sure enough not only did he find the problem that my insurance and other roofers said was non existing he gave me various options with the pros and cons and gave me the best solution for my home. What can I say other than I was in disbelief that this type of professionalism and service still existed. Give them a chance like I did you'll be happy you did.”

Samuraigarage23

“Jen was very helpful dealing with the insurance company who originally didn't want to pay to replace the roof. They also repaired some water damage to the ceiling and painted the entire ceiling so that everything matched up nicely. Good job! Would recommend!”

Markita Savage

“I had my roof replaced in Aug. 2014. My insurance co. was giving me a hard time approving replacement of the entire roof. The adjuster came out to my house a second time and met with Rolando from Jenpro. By the time they came down from the roof, a new roof installation was approved. In a weeks time I had a new roof which was professionally installed. They did an excellent job. Wouldn't hesitate for a second to have them come again.”

Big Lou

“Jen-pro Roofing were not just the most inexpensive out of all the Roofing co. but they were the best in customer service!! My home had just recently went through a wind storm and I had just put my house on the market, they not only started on it right away, they also gave me updates throughout to let me know the status :) It looked amazing after they were done. My house sold a few weeks later and they will be who I refer all my friends and family to so thanks again Jen-Pro Roofing!!!”

HOPE HARGROVE

“Jenpro took care of my roofing/water proofing issue. Quick to respond, competitively priced quote, great workmanship. Will definitely use again when the need arises in the future.”

Scott

“Been having my roof done by JenPro for over 6 years and is still in great shape with a warranty better than others in the business. My warranty is good for over 10 years. They even come out when there has been hail or other natural storms an inspection. Roland always is dependable on carrying out the assignments. He is always the one I refer to my friends and family. Thanks Patsy Burns”

Patsy Burns

“It has been over 2 years since our roof was replaced and we couldn't be happier. Everyone from Roland and his guys on the property to Jennifer in the office have been such a pleasure to work with. I would highly recommend them to anyone.”

Joann Whittington

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