Hayes Family Roofing LLC

Hayes Family Roofing LLC handles roofing work in Pflugerville, Texas. They provide services such as emergency hail damage repair, structural repair, storm damage repair, shingle replacement, leak detection and repair, tile replacement, skylight sealing, re-roofing, roof cleaning, flashing repair, ridge cap repair, and soffit and fascia repair. Brayden serves as the sales representative who conducts inspections and provides estimates, while Tracy manages office tasks, scheduling, and often assists with on-site explanations and repairs. The business lists 24-hour availability every day and maintains a claimed profile with photos of completed work.

Customers describe jobs that include full roof replacements on homes with multiple old shingle layers and weak supports, fixing persistent leaks around vents and decks after prior failed attempts, addressing hail and storm damage that also involved new gutters, downspouts, and porch columns, replacing damaged plywood and fascia boards, and installing siding along with metal roofing to match existing sections. Tracy and Brayden have been noted for identifying issues like mold in attics or improper previous installations during these projects, and crews completed the work while protecting yards and structures from debris.

The company operates with round-the-clock availability every day. Reviewers describe quick responses to calls, detailed explanations of needed work without pressure, fair quotes, crews arriving on schedule even in heat or rain, and thorough cleanup after jobs. They coordinate around weather and customer timelines in the Pflugerville area, with Tracy often staying in touch during projects and Brayden handling initial assessments that include photos of decking problems.

They hold a 4.9 rating based on 130 reviews. Common points include clear communication throughout projects, attention to matching materials on additions like workshops or porches, handling insurance claims smoothly, and delivering solid results on complex roof designs without delays or changes to the agreed schedule.

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“From the start of the search for a roofing contractor and bids, Hayes Family Roofing LLC went far beyond what we expected. brayden, the sales rep, was very knowledgeable, professional, friendly, and easy to reach. He kept us updated about arrival times and answered our questions clearly. He explained the better shingle options, roofing materials, and warranty coverage, and the quality stood out compared with the other estimates we received. Tracy in the office also kept everything organized and made the scheduling process simple, especially when our family needed to adjust the timeline. Once we were ready, she sent helpful details about how to prepare the house and patio before the roof work began. That extra communication made the whole project feel smooth and well managed. The roofing crew worked incredibly hard, even through the intense Pflugerville heat, and finished the roof in just two days. They were respectful, efficient, and easy to work with, and they arrived when they said they would. After the installation, a final roof inspection was done carefully to make sure every area looked right and was completed properly. we are truly thrilled with how strong and beautiful the n”

“We were referred to Hayes Family Roofing Llc for a reroofing project. The roof had three old layers of shingles and a weakly supported add-on over part of the building, so it was a tough job from the start. Tracy went up on the roof with me and clearly explained what repairs, decking work, and roofing materials would be needed. We worked out a schedule that fit the repair work and the weather, especially the rain. The crew showed up on time, worked fast and safely, and delivered solid workmanship with a quality finished roof. The final results looked great, and I would highly recommend them for reroofing and roof repair work.”

“i would gladly recommend this roofing company to anyone in Pflugerville. From the first roof estimate with tracy to the final walkthrough, we received professional, efficient service the whole way through. tracy was very helpful in showing us the roof issue, explaining the needed repairs, and helping us choose the right shingles for our home. he stayed in touch with us during the entire project and made the process easy to understand. The roofing materials arrived quickly, and the new roof was installed much sooner than we expected. The roofing crew was courteous, hardworking, and organized, and they completed the job in excellent time without cutting corners. They paid close attention to detail, worked safely, and kept the property clean as the job moved along. After the installation, tracy completed a final inspection to make sure everything looked right and that all cleanup was finished. he checked every detail, from the shingles to the flashing, and made sure the work met our expectations. We are very happy with the results. our new roof looks great, adds curb appeal, and gives us peace of mind in the Texas heat and storms. The whole experience was smooth, professional, and wel”

“Roof repairs can get expensive, and I had been putting this off because small repair work often takes time away from full roof replacement jobs. I reached out for a couple of estimates and was really glad I did. Brayden came out, completed a thorough roof inspection, and walked my steep two-story roof with no problem. He clearly explained the roofing issues, showed me what needed attention, and gave me a fair quote with no pressure. A few days later, Tracy came out and handled the repair work quickly and professionally. The main job was replacing the vent pipe boot flashings, and the work was done the right way. On top of that, Tracy noticed several other roof vents had not been properly sealed or secured, so he fixed those as well. That extra attention to detail really stood out. The whole process was smooth, honest, and efficient. They communicated well, showed up ready to work, and made sure the roof was in better shape before they left. In Texas weather, it is important to have a roofing crew that understands heat, storms, and sudden rain, and this team clearly does. I could not be happier with the roof repair service and would definitely recommend them for anyone needing depen”

“I want to start by thanking Tracy and the crew at Hayes Family Roofing LLC for finally bringing peace of mind back to my home. For a long time, I had a stubborn leak around the upper roof and deck area, and after dealing with several contractors with no real solution, it felt like an ongoing nightmare. From the first conversation, Tracy took the time to listen carefully to every concern and explained the roofing issue in a simple, clear way. After inspecting the area, it was obvious they understood exactly what was causing the problem and how to fix it the right way. The crew worked hard, stayed professional, and did an excellent job repairing the leak and improving the condition of the roof. Later, I also had them handle additional roofing work, and once again the honesty, skill, and attention to detail really stood out. In this kind of heat and weather, having a solid roof you can trust makes a huge difference, and now I finally feel confident every time it rains. The whole experience was smooth, dependable, and stress free. If you need a roofer who knows what they are doing, this is the team to call. I am truly happy with the results and look forward to using them again for futu”

“Tracy and the crew from Hayes Family Roofing LLC did an excellent job putting on my new roof in a very professional and skilled way. tracy was easy to work with and stayed involved through the whole project. he took extra care to make sure the new shingles matched the roof on my detached workshop, which really helped everything look clean and consistent. the crew showed up early, had all materials ready, removed the old shingles, and finished the new installation the same day. i was impressed by how organized, efficient, and respectful everyone was. they kept the work moving smoothly, made sure the job site stayed under control, and delivered strong roofing workmanship in the texas heat. i would definitely recommend them to anyone needing roof replacement or shingle repair work.”

“An honest roofing company that truly goes the extra mile for customer satisfaction. Tracy was a big help on install day and made sure everything was checked the right way. During the roofing project, we were concerned about mold in the attic decking, and it could not be seen from the outside. Tracy inspected the attic and found 8 sheets of roof plywood that needed replacement, which gave us peace of mind knowing nothing was missed. We really appreciated that the crew took our concerns seriously and handled the roof work with care and professionalism. There was a small misunderstanding in the contract, but it was resolved quickly and in a positive way. Brayden also followed up with a sincere apology and made sure we felt heard and taken care of. It is rare to find a roofing team this reliable, thorough, and easy to work with. We are very thankful for the great service and would gladly use them again for future roofing needs.”

“Hayes Family Roofing LLC did a wonderful job replacing our roof after we had a lot of hail damage here in Pflugerville. They also installed new gutters, downspouts, and added five new columns to our front porch—all completed in just a couple of weeks. Tracy kept us updated every step of the way, explaining the process and making sure we understood what was happening. The whole crew took great care with our home and you can really see the pride in their work. When the job was done, they cleaned up everything, hauling away all the old materials so our yard looked great. We are very happy with the results and highly recommend them to anyone needing roof or home repair services.”

“I could not be happier with the service and new roof installation from Hayes Family Roofing LLC. My second story roof over an older home addition had been patched several times over the years by me and past owners, so it was clearly time for a full replacement. After talking with several other roofing contractors, I kept hearing different ideas about where the leak was coming from and getting costly recommendations that did not fully explain the issue. Brayden was the one who stood out right away because the roof inspection was detailed, clear, and backed up with real evidence. He pointed out problems with the old roof system, including poor installation work and missing gutter pieces that were allowing water to move the wrong way during heavy Texas rain. That kind of honest roofing knowledge gave me confidence from the start. The replacement plan was practical, fairly priced, and easy to understand. The crew completed the new roof in one day just as promised, and the work was clean, efficient, and professional from start to finish. The finished shingles, flashing, and drainage setup look great, and the roof now feels solid and dependable. I also appreciated the before and after ph”

“I can’t say enough good things about this roofing company. Tracy was courteous, professional, and took time to walk me through the full roofing process from beginning to end. The office team was friendly, quick to respond, and helped me understand the insurance part of the roof claim, which made everything much easier. Tracy gave me a clear schedule for the roof replacement, and the crew arrived right on time with no delays or changes. The roofers started early, removed all the old shingles and underlayment, and carefully inspected the roof deck. They took photos of any damaged plywood, sent them to me right away, and got my approval before replacing anything. I really appreciated the communication and transparency during the whole job. After that, they installed new roofing materials, including fresh underlayment, shingles, flashing, and the proper vent pipe and roof vent caps. By the time I got home that evening in Pflugerville, the house had a beautiful new roof. The crew was still there finishing a detailed cleanup, using lights and magnets to pick up nails and debris around the property. They completed the entire roofing project in one day, which was impressive, especially in ”

“The whole roofing team was excellent. I have a front flat roof porch cover on my home that was added several years ago, and it started leaking not long after it was built. I had the original installer come back more than once, but the leak never fully stopped. I also tried using caulk, patching, and roofing sealant myself, which helped some, but the area was never completely dry. I’m very glad I called a professional roofing company. From the first phone call to the final walkthrough, everything was handled in a clear, organized, and professional way. Tracy gave me a detailed estimate and explained the scope of work in simple terms, and the crew completed the repair with skill and care. Once they opened up the flat roof area, the job turned out to be more involved than expected, but they still fixed the added roofing issues within the promised time frame and only charged a small extra amount. I had one small concern about the final caulking detail, and Brayden made sure it was taken care of quickly. They also followed up after the job to confirm I was happy with the roof repair and that the porch area was sealed properly. In Texas heat and heavy rain, it is important to have a roof”

“We got two bids at first for a standing seam metal roof on our home, and one was almost twice as much as what Hayes Family Roofing LLC later quoted. Another bid came in lower, but the communication was not great and it did not give us much confidence about scheduling or overall service. That pushed us to keep looking for a roofing company that felt more reliable and professional. Then we connected with tracy, and the difference was clear right away. tracy was quick to respond, easy to talk to, and very knowledgeable about metal roofing, installation, and what would work best for our house. The quote was provided fast, and even though it was not the cheapest option, the service and confidence we felt made the decision easy. We wanted a roofer who would do the job right, use quality materials, and communicate well from start to finish. The communication stayed strong through the whole project. Any time we had a question, we got an answer quickly, and scheduling was handled in a way that worked well for us. We also appreciated getting updates and progress photos while the roof work was underway, which made the whole process feel organized and stress free. The crew was excellent during”

“We recently hired Hayes Family Roofing LLC to replace all of our siding, trim, and gutters on our house in Pflugerville. The project was pretty big and needed careful attention and some custom work. Tracy first helped us with the estimate and explained what to expect from the roofing crew. Tracy was really professional and gave us all the information we needed. Communication from everyone throughout the job was excellent, and we always knew what was happening. The first crew, led by Brayden, did a fantastic job. They paid close attention to every detail, delivered high quality work, and were very friendly and easy to work with. The next group that came out was just as professional and focused on doing a great job. Tracy made sure to keep us updated and checked in to see that we were happy with how everything was going. The price was similar to other roofing companies in the area, and we felt it was definitely worth it for the quality and service we received. We would absolutely hire them again for any future roofing needs.”

“Great experience with gutter replacement and roofing inspections. Brayden and Tracy were true professionals, honest and easy to work with, and they gave a clear, realistic assessment of what my roof and gutter system needed now and what might need attention later. They never pushed extra work and took time to explain the condition of the gutters, drainage, and overall roofing components in simple terms. They were patient with my busy schedule, flexible when setting appointments, and always quick with communication. The crew showed up on time, kept the project organized, and the gutter installation quality was excellent. After multiple heavy rains, everything has been draining properly with no issues at all. It is hard to find a roofing company that is this dependable, fair, and straightforward. I would gladly use them again for future roof, gutter, and exterior home projects.”

“We had a roofer install a stone coated metal roof on our house and were really happy with both the workmanship and the materials used. Later on, we decided to build a screened porch on the back and wanted the same type of roofing to keep everything looking nice and consistent. Naturally, we contacted the same roofing company, and they got back to us right away. Tracy from their team made sure we got a perfect match for our existing metal roof. There were a few delays with the schedule, but considering the hot Texas weather, we understood. Overall, we are very satisfied with their work and have already recommended them to friends looking for quality roofing services.”

“I normally don’t write reviews because most service providers just do the basics—agree on a price, finish the job, and move on. Sometimes I’m happy with the work, but usually, I just feel it was okay. That changed completely after working with Hayes Family Roofing LLC. We have a lovely home in Pflugerville, but the roof was always a problem because of its tricky design. Ever since we bought the house, we’ve dealt with leak after leak, even though we tried different well-known roofing companies. Finally, we decided to replace the whole roof, and that’s when we chose this company. Since then, any time I had a concern, they always took care of it right away and their service has been excellent. Recently, I noticed a small leak and was worried since my warranty was almost up. I called, and instead of just sending someone to patch it, Tracy, one of their team members, personally came out. Tracy climbed up on the roof, found the leak, and also checked the entire roof to make sure everything was in top condition, even beyond the warranty. He took notes and said he’d have the crew go over everything to ensure our roof was as good as when it was first installed. The very next day, two roofe”

“Our roof deck over the living room had been leaking off and on for a long time, and we needed a real roofing pro because this was already our third roof replacement. I found a roofing contractor online after reading strong reviews, and Tracy responded to my request quickly. Tracy came out the very next day, inspected the problem, and found the source of the water intrusion right away. The crew spent two full days rebuilding and improving the whole area. They reworked the parapet walls, reinforced the framing, installed a new rubberized roofing layer, and finished it with cement board siding and composite decking. They also made sure the flashing, drainage, and waterproofing details were handled the right way for long-term protection in the Texas heat and heavy rain. Everything now feels solid, sealed up, and built to last. It was a big roofing project, but the workmanship was worth it. Roofing is clearly their specialty, and they will be my first call for any future roofing work.”

“I highly recommend Hayes Family Roofing LLC for any roofing work you need. I recently bought an older home with several different additions, so the roof was in pretty bad shape. Their team replaced a lot of rotten plywood and many feet of damaged fascia board, fixed all the leaks, and made sure the whole roof was sturdy and looked fantastic. As someone with experience in construction, I could tell this job required not just solid roofing skills but also real know-how to handle such a complex project. The crew showed up every day without any delays, worked hard even when it was hot, and made sure the house was protected from any sudden rain. Brayden even had the team come out on a Saturday to make sure everything was finished the right way. The price was very fair, and the results were even better than I hoped for. Tracy in the office was always helpful and kept me informed throughout the process.”

“Everything about our new roof looks fantastic! It’s clean, shiny, and still holding up perfectly after some heavy Texas rain. No leaks or problems at all. We’re grateful the crew could fit us in and finish our roof repair so quickly. Tracy, Brayden, and the whole team were very careful and thoughtful. They made sure to cover everything around our house, protecting our deck and pond during the job. When they found a bit more work that needed to be done, they took the time to talk with us first and explained everything clearly. The team was always polite, helpful, and paid close attention to detail. Their cleanup was impressive—they even picked up roofing scraps from hard-to-reach spots and left our yard spotless. They also came back to install gutter guards, which was just the icing on the cake. We truly appreciate their hard work and for making sure our home is safe for years to come.”

“After a strong windstorm in Pflugerville, I was surprised by how much damage my roof had actually suffered. A section of the flat roofing had lifted and folded back, and the rain that followed caused part of my ceiling to collapse, soaking the entire room. At first, I wasn’t sure if Hayes Family Roofing LLC worked on residential flat roofs, but after checking with a few other companies, I decided to call them. Brayden answered my call and took the time to ask detailed questions so he could give an accurate estimate. He explained everything clearly, including the materials they use, their methods, and how the scheduling would work. I appreciated that he also discussed the pros and cons of repairing versus replacing the roof, giving me options that worked within my budget. I like to be informed, so I had a few more questions about things like the parapet walls, flashing, and fascia. Tracy came by and used a drone to take pictures, which really helped me understand the condition of my roof and what needed to be done. In the end, I decided on a full replacement. Brayden was always available if I had any questions, no matter how big or small. He was patient, courteous, and truly seemed ”