Dallas Custom Roofing

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“They didn't even ask me to provide a review, but I really think I should. So below is 100% authentic feedback/review: I’ve worked with Dallas Custom Roofing for over 8 years, including two separate roof replacements due to hail damage, and I can confidently say their workmanship and service have been outstanding every single time. Both roof replacement projects were handled professionally, efficiently, and with excellent attention to detail. The quality of the work has been exceptional, and the entire process was smooth from start to finish. What truly sets them apart, though, is the level of service they provide even between the major projects. Over the years, every inspection, follow-up request, communication, and question has been handled promptly and professionally. They have consistently been reliable, responsive, and incredibly easy to work with. Overall, the level of excellence and customer care I’ve experienced with Dallas Custom Roofing is honestly in a league of its own. It’s rare to find a company that delivers such consistently high-quality workmanship while also maintaining such exceptional long-term customer service. Highly recommended.”

“This was the first time I’ve had to replace a roof. I can’t recommend Alan, Nathan and the entire team highly enough. They took their time to be consultative about selecting the correct roof and helped us navigate the insurance process the entire way. I was recommended by a colleague of mine, and I would be happy to recommend Dallas Custom Roofing to my family and friends as well!”

“We’ve used Dallas Custom Roofing on our own personal homes and continue to refer them to all of our real estate clients whenever roof work is needed. They are always prompt, professional, and incredibly kind. The quality of work is top-notch and we have yet to have a client ever complain. Highly recommend!”

“We had an excellent experience with Dallas Custom Roofing! Allan Wu was extremely patient and professional — he clearly explained every step of the process and always took time to answer our questions. Nathan Wu was also very responsible, detail-oriented, and followed through on everything from start to finish. They helped us communicate with our insurance company, which made the whole process much smoother and less stressful. After the job was completed, they even made sure the entire area was thoroughly cleaned — we really appreciated the care they put into every detail. The quality of the workmanship was top-notch, and the crew was punctual, respectful, and efficient. The new roof looks fantastic, and we feel confident it will last for many years. Highly recommend Dallas Custom Roofing if you're looking for a trustworthy, responsive, and high-quality roofing company!”

“Very satisfied with the whole process and result of the completed project. Well organized, systematic, efficient, and responsible from managers to the crew. Punctual with schedule, responsive and reliable so no surprises or anxiety. Very accommodating with changes of dates and requests. Manager answered all questions often supported/explained with photos and actual material/parts samples to help understanding and alleviate any doubt. Detail follow through during work in progress and follow up after completion including clearing debris fell through the cover into the swimming pool and using magnet to pick up nails in the lawn and driveway around the house and using blower to clear porch and parameters. Work completed in one day. Highly recommend.”