Nivo Solar
Solar Installer · Cypress, TX
About
Nivo Solar handles solar work out of Cypress, Texas. They provide full residential solar setups and roofing fixes across Texas and the Houston area. This covers designing the system, handling financing with no money down, doing the install, and ongoing service. They say they will match or beat other prices on a better product.
Customers describe panel installs on roofs, system updates, and repairs for leaks that showed up after the work. Some report quick and neat installs that cut electric bills right away, with techs like David Garza, Cameron S., Sean Kanters, and Brian walking through the app and answering questions on site. Others mention delays of months before systems turned on, repeated leak fixes that did not hold, and trouble getting any reply on calls or texts when issues came up.
They cover the whole state but focus on Houston spots. Reviews note fast replies in some cases and slow or no responses in others, with financing options that let people start without upfront costs. Work happens on roofs and electrical connections, with service calls for app problems or production checks.
The company shows a 4.2 rating on Google though with no reviews listed there. Common notes include solid explanations from staff on the process and good results for many installs, but complaints about follow-up on leaks, long waits to finish jobs, and payment problems with outside contractors.
Service Areas
DIRT Score Breakdown
553 reviewsView on Google →
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What Customers Say
“Thank you Nivo for being a game changer and providing excellent quality efficient work. We are very proud with our new solar panels and we are 100 % satisfied with the customer service we have received. Thank you Tyler and the other associates for taking the time to get me and family set up. It looks amazing”
“When I heard about Nivo, I was very skeptical because I had heard alot of bad things about solar company scams and how people were left with a higher bill after the fact. However, with the cost of energy and my desire to get solar panles, I decided to listen their spill. Let me tell you, Brian was so personalable and extremely knowledgeable about the solar panles. He gave me a through break down of what they do and why they do what they do without any pressure. I was able to ask difficult questions and have intelligent answers. I was also able to see how the system worked. You do not have to put any money down for the loan for the panles. The installation was quick, neat, and effective. Brian also gave me his phone number to call him in the event something happens and I need someone to get a hold of. So far throughtout this entire process I have confidence that this company with deliver on thwir promise.”
“Amazingly Awful. Nivo installed our panels about 3 years ago. The salesman did a great job of making us feel like we would be well taken care of. Now they don't reply to phone calls, texts, or emails. We've had probably 6 or 7 serious roof leaks due to their poor installation and they have come out multiple times to fix them. They told me leaks are normal. If the job is done properly, leaks are not normal. I found this out from a regional solar outfitter. It took us 6 months from when the panels were installed to when we actually turned the panels on, which of course the salesman didn't mention. Nivo is probably the worst of any company I've ever worked with. Period.”
“Just started with Nivo Solar and I’m excited to see how adding more solar panels will help with my production. Everyone I’ve been in contact with has been wonderfully helpful and they have contacted me promptly with any issues they’ve found and addressed them. Sean Kanters was very knowledgeable and got us all set up seamlessly, he helped us through the process and we’re hopeful that adding the additional solar panels will help us produce more during the summer. David Garza did a wonderful job setting up my solar connection and I’m happy he was the one to come out a second time to update my system when it was approved. I’m looking forward to seeing what Nivo can do to increase my solar production.”
“I had an absolutely wonderful time working with Daquan throughout the process of having the solar panels installed on my roof. He was courteous, quick to reply, and was able to help me get through a number of issues that presented themselves along the way, which made the process incredibly smooth. The installation itself has been great, without any issues with my roof afterwards. I've furthermore been able to see the immediate results of the process, as my electricity bills have absolutely plummeted since we turned them on.”
“Cameron S. The sales guy who helped us get our solar was awesome. He was thorough in explaining all of the steps. He helped us get a good price and made sure that our system got installed quickly. I would recommend him to anyone in texas and Nivo Solar as well. Thanks for all the help.”
“Contractors, don't do sub-contract work for Nivo Solar, they quit paying. I've had a drywall repair done for them for about a month, turned in the invoice, complete silence. No responses to my emails, no calls, no texts, nothing. Homeowners beware, I don't want to but I'm going to have to put a lien waiver on the customers home because Nivo doesn't pay anymore. I need to start checking reviews before working for businesses.”
“David Garza came out today to update my equipment. He was professional, courteous, friendly, informative and overall a huge asset to his company and to us as customers! He not only updated the unit, he also went over the Duracell app with me so I could understand it better. I really appreciate how much David and Nivo Solar do for us!”
“I'm very happy with Nivo Solar. My husband and I just had our system installed. Our sales rep Cameron S. was honest and well informed. We had a couple hiccups but we called Cameron and he helped get those problems solved. We're definitely going to be able to save some money on our power bill.”
“Would not recommend. Sales person lied out his teeth to us about several things and they are way over priced compared to others. They dragged there feet on a paper work stuff that shouldn't have took more than a few weeks if that. If it wasn't for the roof I would have never signed there crazy financing contract! Find another company is my best advice to anyone looking.”
“Was having some issues accessing the app. Nivo sent David Garza out quickly to check the system and make sure all the panels were working. David is very nice and professional. He’s very informed and takes the time to explain things and answer questions. There was going to need to be additional work done on the back end to get me up and running on the app. David put me in touch with Aaron Frampton the manager to expedite things. Aaron responded quickly, was also polite and professional. David had to make a second visit out, he got us situated and even hung around while the office had to do some things on their part to make sure the app was connected to the system and uploading properly. Most people would have left and said give us a call back if it doesn’t work in X amount of time. I appreciate he wanted to make sure things were done right the first time.”
“David Garza was awesome He made sure that I was back up and running. He checked in serval times to keep me updated on what was needed, ordered , when it will be received and he was on time to install. Very nice personality and friendly... Great reputation of Nivo.”
“Nivo Solar is hands down the best solar company in all of Texas! Their team is incredibly reliable and professional, making the whole process smooth and hasle free. Sterling, the manager, is amazing- he goes above and beyond to ensure customers are satisfied and informed. If you're looking to save money and take control of your energy, I highly recommend Nivo Solar.”
“Absolutely terrible. Don’t hire this company to do your solar. Going on 7 months now waiting for them to finish the install. Cancelled appointments with no warning, poor planning, trying to get us to pay more for their mistakes (fought that one and got a new meter and electrical box upgrade), trying to use wrong materials that won’t pass inspection, and I’m paying for the electric bill and the solar bill (they are reimbursing me weeks after I’m charged for the solar so that’s something even if late). Now I'm getting calls asking if I’m happy with my installation. It’s not even completely installed yet! I’ve lost hundreds taking days off work just for them not to finish the job! Don’t use them. Day 253 without resolution.”
“Nivo Solar was absolutely amazing! Daniel and his team were really helpful and made the whole experience fantastic. From the initial consultation to the installation, they were professional, knowledgeable, and friendly. I couldn't be happier with the results. If you're looking for solar solutions, Nivo Solar is the way to go. Definitely recommend!”
“I like to Thank your Representative Mrs Lynnette Gomez. She has been a wonderful And very helpful and with kindness and very supportive of helping and understanding my situations. She is very positive and explaining in a very well mannered way . She hears what my concerns were and she gave me wonderful feedback.. I really appreciate her and her courage of listening to what my concerns were but the most important thing about her. She was there and she helped me .Explain to me step-by-step..I’m ready to enjoy the future of solar power. Again Thank you Mrs Lynnette.”
“David Garza was very helpful and understanding. He explained to me the app and showed me how all my panels are working. I'm very satisfied with Nivo customer service. I did have my doubts but David and Mr. Aaron Frampton made sure everything was successful.”
“Carson W. Was a huge help in walking me through everything about moving to Solar. You can definitely tell that he cares about people saving money and being confident in their choices to join the solar world. He answered all of my questions throughout the process and ensured that I didn’t feel any pressure during my decision making. He was very knowledgeable about the full process and checked in to make sure I was still happy and didn’t need anything!! (Plus our first babies really liked him too! They can sense the good ones from day one) Nivo is a great company, and I’m thankful that they have Carson there to set the standards.”
“Sean K. was great throughout the entire process. From going over warranties and explaining all the details of the contract. He helped me understand how to take full advantage of a 1 to 1 buyback with the utility company after the panels were installed and now I have a negative utility bill each month!”
“My husband and I were extremely skeptical of solar as our door gets knocked on quite a bit. Rarely do we ever talk to someone who is knowledgeable, as majority of the time it’s just a quick sales pitch. Chris Garcia was the first rep to come to our door and not sell us on solar, but rather educate us on solar! He provided information that we didn’t even know was an option. We knew that this was a great choice for our family! Thanks Chris! Highly recommend him and Nivo!”
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