Multimedia Solutions, Inc.
Solar Installer · Farmers Branch, TX
Service Areas
DIRT Score Breakdown
65 reviewsView on Google →
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What Customers Say
“Destiny De La Rosa did an excellent job following up with me and helping me schedule an appointment with technician for our new home alarm system. She is super friendly, professional, and ver y responsive.Her service was excellent and truly appreciate her help.”
“Benny and Reed did a great job installing our Sonos system! They were on time, made sure everything was working correctly and even followed up the next day to make sure all was well and that we didn't have any additional questions. Would definitely recommend Multimedia Solutions!!”
“The technician was easy to work with. Ramiro carefully tested every windows and doors and made sure system running properly. He explained everything in details and made sure it was easy for me to follow through. Thank you very much for your service.”
“Ramiro was great. He took the time to go through every feature of the system. He is very knowledgeable about everything and systematic in his review of our system and his explanation to us about how operates. He is a great Representative of the company.”
“We had Multimedia Solutions install a Control4 home media system for audio, lighting, thermostats, and TV. The quoting process was professional and transparent, with clear paperwork. Every team member we worked with was knowledgeable and service-oriented. Mike and Chance were expert installation professionals, who taught us so much. And, even after hours, Mike and Benny responded quickly to our questions. In addition, Wade, their Service Manager, checked in before, during, and after our installation to ensure everything went smoothly. Excellent service all around!”
“Multimedia Solutions did an excellent job installing our WiFi network and security cameras. Wade designed the system to fit our needs perfectly, and Loyd and Benny handled the installation with great professionalism and attention to detail. The upgrade has been a huge improvement to our WiFi network, and everything is running smoothly. Highly recommend them for their expertise and outstanding service!”
“Wonderful experience with Multimedia Solutions! Our camera system (about 5 years old) recently lost connectivity and we were unable to view on the app or computer. Mike (a technician) came out and got the whole system reconnected and working in about an hour. He was so courteous and professional. In addition, we had excellent communication with the company (Robert) who was helping us troubleshoot beforehand by e-mail. I am 100% satisfied.... thank you!”
“This is an interesting review to write. We built a new house and Multimedia Solutions did the original network wiring. This initial design left me fairly disappointed and, as such, I had a rather negative view of the company. Having built other houses in the past, I expected them to hide behind the builder and nothing to get resolved. Instead, they have exceeded every expectation and worked to resolve every complaint. This company has some of the best customer service I have ever experienced which seems nonexistent at most companies. I am incredibly appreciative of the owner for caring about his customers when quite honestly it would have been easy to ignore. The technicians that performed the work were friendly and professional and all of the work was done to a high standard (even the initial work that left me disappointed was done well…it just wasn’t what I wanted). Based on this experience, I would highly recommend Multimedia Solutions.”
“I wanted to share a great experience we had with Multimedia. My 80 year old parents just moved into a house and the security system kept going off and they did not know how to work it. I called and they had a technician out the next day as well as showing up early for the appointment. He was extremely knowledgeable about the security system that was pre-existing and he was able to trouble shoot and replace the parts needed for the system to work properly. John and his entire team down to the technicians are extremely professional and knowledgeable. I would refer them to anyone I know who is looking for home automation, security or any other products they offer. Thanks again Multimedia Team. You made my 80 year old parents day.”
“Great experience all around. The instal went seamless. We had a lot of work done and you wouldn't be able to tell. They worked neat and quietly. We are very happy with how everything turned out”
“We got great service with Multimedia Solutions, they arrived on time, diagnosed the problem, and clearly laid out our options for upgrading our current system. When it was time to install, they arrived on time, performed the installation, cleaned up and explained use of the new system in a short amount of time! Excellent service! Will use again if needed!”
“They did networking, cameras, security system, and speakers/TVs with a great experience all around from sales to install to coming back out to walk us thru everything. Great communication and easy to work with, can't recommend enough.”
“Ramiro was thorough and helpful. He went over everything with me and will send further instructions. Can’t get much better than that!”
“Had some serious wifi internet problems of system crashes and forced reboots. I had my internet provider out multiple times, they changed the equipment, checked my wiring all the way to the street but nothing would prevent constant outages. I called Multimedia Solutions and their tech (Joe) who was very competent spent two hours at my home debugging a complex issue and also contacted additional outsourced technical support to validate his troubleshooting. In the end things seem to be working well, I have service and more coverage than before. Much appreciated, so far so good!”
“Ramiro was very courteous and explained us the security system’s feature. He was patient in answering all of our questions! Highly recommend him”
“The installers were so friendly and helpful. Benny took the time to make sure I understood everything that was changed and how to work the new equipment. It was a very pleasant work environment at my house,”
“It was a great experience from system design and problem solving with Joe to install with Andrew, Benny, Reed, Paul, and Lorenzo. Everyone is professional and helpful and will make sure we’re satisfied.”
“Ramiro and his team were very professional. They arrived on time and kept me informed throughout the process. Highly recommend.”
“Just built a new home and these guys were the best subcontractor that I dealt with. Really helpful and eager to please. I’ve been a high end contractor for 20 years and I highly recommend them.”
“Romiro is very good at the job he does. He is very patient and answered all the questions I had. Thank you for setting up our system.”
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