Pro-TechT, LP

Pro-TechT, LP runs a home automation company from its base at 2330 Springlake Rd in Farmers Branch, Texas. The business covers custom electronic design and installation work across the Dallas Fort Worth Metroplex and Austin. Services include audio and video setups, automation controls, security systems, lighting control, networking, and motorized shades for both homes and commercial sites. Owner descriptions note over twenty years handling residential projects locally while extending commercial work nationwide.

Reviewers describe jobs such as camera and security system installs at shops, upgrades to older home automation in real estate properties, and full control systems in new builds. Gavin handled multiple projects involving access control, motorized shades, TV mounting, and low voltage wiring. Mark addressed alarm issues with patience and knowledge. Other work covered AV entertainment inside and outside homes, sound systems around pools, and quick security setups after break ins. Technicians like Jeff Meller, Mike Allen, and Keith completed speaker installs, system testing, and repairs while keeping sites clean.

Customers note fast replies even to Sunday emails with technicians calling the next day. Response times stay quick on issues, and staff answer questions right away. Work spans areas like University Park with accommodations for property managers. Pricing comes with alternatives when needed, and jobs finish on schedule without added costs beyond estimates. Hours allow same day or next day service on many requests, and technicians treat properties with respect during installs.

Ratings sit at 4.9 across listed feedback with topics returning to professional technicians, courteous staff, and clean work. Reviewers mention reliable fixes on first visits, knowledgeable advice over nine years for some clients, and systems that stay easy to use long term. Recurring notes cover attention to detail on security and entertainment setups plus dependable follow through on repairs.

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“I was referred to Pro-TechT to help me install cameras, sound and security system at my shop. Gavin has been amazing throughout the entire process! Very happy and glad I had them take care of my project!”

“The people at Pro-TechT are true masters of their craft, Gavin is our go-to contact. I work in the real estate space and rely on them to upgrade aging home automation systems and design/install custom top of the line control systems in new build homes. Everything from access control to motorized window shades they’ve handled it. Even when I need something as simple as a TV mounted or security cameras installed, there is never a job “too small” for them to handle and treat you professionally. I am extremely particular about who I invite into the homes of my clients and my family, and Pro-techT has earned my trust a hundred times over. It’s refreshing to see business and business owners who care about doing things the right way, the first time, and putting their customers first. Thanks for all you do for us Gavin! Oh and btw, don’t miss the opportunity to check out the golf sim at their shop when you go in to design your project 🙂”

“Such an amazing Company with great employees doing great work! Recently had them run and test some low voltage for our new home, they did a great job.”

“Outstanding work! The AV and security system install was flawless—clean, efficient, and everything works perfectly. Truly impressed by the attention to detail and professionalism. Highly recommend!”

“Pro-TechT is fantastic! Their services are reliable, efficient, and handled with great attention to detail. Everything was seamless from start to finish. Highly recommend them for anyone looking for top-notch support!”

“Mark came out today to look at issues with our alarm. He was very nice and patient even after we asked him to come back later because our appointment ran very long. He was very knowledgeable. We'll definitely use Pro-TechT again in the future.”

“I recommend Pro-TechT for home security, monitoring, entertainment and smart home functions. Pro-TechT designed and installed our home's smart features and we couldn't be happier with everything. We have what I would consider a full suite of capabilities from water sensor/monitoring to room-to-room entertainment and everything works as expected, is easy to use and if I have any questions Pro-TechT answers them immediately. Just a first rate, dependable, customer-oriented and highly capable group of people.”

“Pro-TechT is a professional and experienced company. We have enjoyed working directly with Gavin and all of their technicians. I recommend them without reservation…appreciate working with this great team and company!”

“I have been a costumer with these guys for seven years. From design and installation of the audio and security system to upgrades or repairs, they have always been super professional, responsive and fair. Their techs are courteous and knowledgeable. Always resolve issues first time around and provide pricing alternatives that I can choose from. Highly recommend. Jeff Meller is my guy there and fully recommend him!”

“Working with Pro-techt has been an awesome experience. Their team of professionals is knowledgeable and provide top-notch service. I cannot recommend Pro-techt enough for anyone seeking audio or visual assistance or installation.”

“As a property manager in the University Park area, I've been working with Pro-TechT on behalf on my client for almost two years now. They are always professional and personable , and are knowledgeable over a wide range of A/V and tech subjects. They respond quickly to any issues that come up, and have generally been very accommodating. Overall I've been very impressed and would recommend anybody needing an A/V service to give them a call.”

“We first contacted Pro-TechT security after a break-in during the construction phase of our home. They were able to have a system installed and operational within 24 hours. We have used them for our home security and entertainment systems now for almost two years. During that time we have been very happy with the services they have provided.”

“We truly enjoyed our experience w/ Pro-TechT. They were very professional in helping us design both our inside and outside AV entertainment needs. The ProTechT installation teams were timely and professional. They were very respectful and clean in their work while respecting the integrity of our house. We will use ProTechT again for sure, next time we need help with our AV entertainment needs.”

“Pro-TechT is a great company with very professional and experienced technicians. It has been my pleasure to work with them for 9 years now and they have always been there to service our system and offer valuable advice. I recommend them highly!”

“Outstanding service and professional installation by great techs. Having worked in the Alarm & Security Monitoring industry, I can attest that alarm response times are World Class and serviced by a friendly and concerned team. They also installed a really great Control4 system that provides home automation and everything A/V related. I highly recommend Pro-TechT!”

“I reached out to ProTech on a Sunday evening via e-mail. The office responded Monday AM and I had a technician call the house Monday afternoon letting me know that he had resolved the problem. Great Customer Service”

“It is wonderful to be able to secure the services of someone or some company that always figures it out. My experience with Pro-Techt is that nothing is too complicated. It can always be fixed, and when they take on a job they make sure it works. I have used this organization since its beginning and have always been happy with their work. Also, they stand behind it. They make sure everything is operating. Now that I think about it, I think I started using its owner, John Mark Howell, some 20 years ago, I guess, before Pro-Techt was in existence. It is nice to have someone who responds to your needs quickly, and John Mark always has. As they say, I am a believer, and they are the ones I call when I need help. They also support my security system. I would rate them at a six if asked. JIM”

“We had Pro-Techt install a sound system around our pool and I just want to say how happy I am with their service! The sound around the pool is amazing, it provides another layer of enjoyment to our outdoor living area. Mike Allen came out to diagnose an issue we were having and got everything working properly. He was extremely helpful, and patiently answered all of our questions, directly and indirectly relating to the sound system. We had Keith out today and he installed some new speakers. Both technicians were very professional and took care of our needs, Thank You Pro-TechT!!!”

“AV installation and consulting can be a tricky game and frankly there are a lot of varying options. John and his team are as good as it gets. They have done extensive work for my business and home. They operate with trust, integrity and respect. They are the good guys... Onward!”

“Pro-TechT did an awesome job at my office. They provided us with high quality products (TV, Audio, Video & Security), arrived on time, completed on time and stuck to the estimated quote. Thank you for always taking care of us at our house and our office.”