LGCY Power
Solar Installer · gastonia, AK
About
LGCY Power puts solar panels on homes around Gastonia. The company handles residential installs from first meetings through activation and handles the details like system design for different floor plans and power needs. Staff such as Jessica, Brook, and Cheyenne meet homeowners to lay out options and costs so people can decide what fits their place. Others like Ankit Grover, Jeff Cowan, and Jonathan Travis stay in touch to answer questions and keep the steps moving. The Greenville office sets the hours and keeps things running on weekdays and Saturdays from eight in the morning until five.
Homeowners describe jobs that include full panel setups on existing roofs plus fixes for engineering quirks that come up during planning. Crews named AK, Seth, and Cyrus handle the actual work and finish on time while keeping the site clean. Reviews note panels that produce more energy than expected and lead to credits on power bills after a few years. One case mentioned a roof leak and attic damage from an install two years back along with trouble getting the company to fix it. Most others point to smooth inspections and systems that run well once online.
The outfit works by staying in contact from the start through follow-ups after the panels go live. Reviewers say the team returns calls and emails and explains each part so nothing feels rushed. Hours run Monday through Saturday during daylight times and cover the spots where customers live. Pricing comes up in reviews as competitive for the size of system installed and the process moves without long delays once the paperwork clears.
Google shows a 4.7 rating across thirty reviews with repeated notes on staff who explain solar clearly and stay helpful after the job ends. Common points include good production numbers and steady communication even months later. One low mark called out damage that went unrepaired. DIRT Score 4 from 30 reviews on Finds.
DIRT Score Breakdown
30 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“If 0 stars were possible, that would be more fitting. LGCY Power installed solar panels on my home 2 years ago. My roof is only 5 years old, and because of improper installation, I now have a severe roof leak, moisture in my attic, destroyed insulation and extreme water damage to my bedroom ceiling. After a month of constant emails and phone calls, LGCY Power continues to refuse to repair their installation mistake. While solar power is a fantastic resource, do not rely on LGCY for a quality experience. They will not ensure your home is cared for during the installation process and certainly will not make repairs after their technicians destroy your roof.”
“I had an excellent experience. AK and Seth worked hard to keep me up to speed on everything that was going on. The crew that installed my solar panels was very professional and I enjoyed having them work in my home. My solar panels look awesome and they work great! I went with the new LG’s and they produce very well. The process of inspection went smoothly and I’m excited to reap the benefits of having solar production! These guys were 💯 awesome!!! Great job!!!!”
“I am very glad that I met Jessica and she told me about the possibility of going solar. She explained it so that I was able to understand the information needed to make the best decision for our home. She works for a great company that believes in providing great customer service! Jessica is a wonderful person and I am thankful for her helping us being able to go solar!!”
“Had a great consultation experience with Jessica! She was very helpful and friendly, providing me with all the information needed to make a decision. She even drove a long distance to my home with no complaints. Great company with great customer service! Jessica was amazing and helped me go solar!!”
“Brook went out of her way to get us a system that met our power and financial needs. She's knowledgeable and follows up with you at every step of the process to make sure you're in the loop at all times. We had some trouble getting the process rolling due to our home's Floorplan and unique engineering needs but she was on top of it and helped us get everything figured out, and Cyrus' build team was excellent, professional and fast.”
“Brook Moser helped me get my system and now, three years later, the panels are producing more energy than I expected and as a result I’ve had a credit with Duke for nearly a year. I’m very happy with my system and Brook made sure I understood everything and was patient with all of my questions. She really knows her stuff and has a passion for solar. So glad I signed up!”
“I am so happy not only that I made the decision to switch to solar but even more happy that I partnered with LGCY - Titan. My experience has been great. Ankit Grover was an excellent source of information. He also went above and beyond to help me any time I had questions. Thanks for helping me go Green!”
“Jeff Cowan is the best. He has great customer service and really cares about helping save on our power bill. Very knowledgeable and is willing to go above and beyond for me.”
“Cheyenne was there answer just about any questions i had about solar, and was able to get me started in the process. hands down best and easiest company/person to work with!!”
“LGCY Power Greenville office has dedicated itself to create an office culture that promotes professionalism and phenomenal customer service! The Greenville team is committed to building long-term relationships with it's clients to ensure the promised satisfaction of the product and services it provides.”
“Very good company to work with, AK Grover was very good and helpful, he followed up on everything for us and keep in contact with us on everything, even after the work was done and system was on line. Thank you LGCY power and zip AK”
“Great company and amazing customer service. Jonathan Travis does a good job and communicates back and forth nicely. Highly recommended.”
“Great salesman, Scott. Great experience. Can't wait to start seeing the savings. The whole process was easy.”
“Great employees very friendly. 100% recommended the best Solar company ever!!”
“Had the best prices for solar panels. The guy who helped me out was so helpful.”
“Cheyenne came and gave me a great presentation over solar! Thanks Cheyenne”
“Love this company. Awesome people!”
“The best provided information and deals anyone could ask for 😍”
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