Fire Mountain Solar LLC
Solar Installer · greer, AK
About
Fire Mountain Solar LLC handles solar work out of Greer, AK. They run full service installations along with DIY solar kits for both grid tie and off grid setups. The company has offered these options since 2001 and covers electrical services tied to the systems. Tim manages the crew and works directly on projects while Alana handles customer questions and parts orders. Joan and Katee support office tasks like quotes and shipping coordination.
Homeowners call them for rooftop photovoltaic arrays with panels, racking, inverters, and backup batteries. Jobs include new off grid cabin builds, upgrades to old failing systems, repairs on damaged connections or incomplete work from other outfits, and supply of spare panels or racking parts. Tim has advised on sun paths to avoid tree shading and managed trench work in tough ground. Crews have fixed tight clearance wiring, recalibrated batteries, and restored power after prior contractors left jobs half done. Outcomes show systems producing more power than expected with clean finished looks.
They respond fast to calls and emails, often same day, and keep steady updates through the whole process. Bids come in competitive with clear payback numbers and no pressure tactics. Work stays tidy on site, with pre coordination so technicians arrive ready. They coordinate around roofers or other trades and follow through on promised timelines. Service reaches areas like the San Juan Islands, Snohomish County, Seattle spots, Marblemount, and even out of state DIY shipments. Customers note fair pricing and honest dealings on every step.
Reviews give them strong marks for technical skill, clean installs, and reliable follow up on performance checks years later. Common points include quick fixes, helpful design advice, and systems that cut electric bills to near zero. Google shows 4.9 from 72 reviews while the overall record stays high across dozens of accounts. DIRT Score 4.6 from 72 reviews on Finds.
DIRT Score Breakdown
72 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Fantastic job! So happy with our choice to use Fire Mountain Solar LLC we are generating power better than expected with Tim's help sharing our sun path (picture) we were able to target trees that should probably come out anyway, hitting House danger. Thank you and your crew for a fantastic experience.”
“Very professional installation. The electrician and apprentice electrician clearly knew what they were doing and solved a couple of "tight clearance" issues. All work was very clean, tidy, and neat looking. Excellent communication with both the owners and the installers. Highly recommended!!!”
“My wife and I recently had a rooftop solar installation performed by Fire Mountain Solar (FMS) consisting of 29,000 Watts of PV panels, Iron Ridge racking, and all EG4 Electronics equipment, including two 14.3 kWh backup batteries, two Flexboss inverters, and the Gridboss integration unit. As a retired mechanical engineer I had done lots of research into the details of solar systems. We initially contacted one of the advertised installers that randomly popped up on web searches and quickly realized it was both a financial and technical scam, so I did my own search for local installers, contacted FMS and was immediately impressed with their technical understanding and ability to present the engineering in a relatable manner. A week later the owner, Tim Nelson, came to do a site survey and formulate a detailed plan, followed by a straight-forward contract. Tim handled all of the utility paperwork and arranged for electrical permitting on our behalf. After receiving PSE approval to proceed, his crew of 3 was reliably on site for 8 days to complete the installation, it was a lot of work! They were friendly, answered all my questions, technically competent, and paid attention to t”
“I contacted Fire Mountain Solar because I bought a house that has solar panels, and I am new to them. I have no information about them, and quite frankly don't know where to start. I found out from another company they were installed by a now out of business company, with little to no resources for those customers. I spoke with Alana and she helped to find any information she could, and gave me very helpful notes and just general info. Alana's customer service is by far the best I have ever received. Thank you so much!”
“I rarely leave negative reviews, but this interaction was bad enough that I think other people should know what to expect. My family is camping in the area for the week and relying on a small solar setup so my wife can work remotely and we can keep our phones, computers, and small refrigerator running. This morning our batteries were over-discharged, and I traced the problem to a failed MC4 connection on the negative cable from our solar panels. I searched Google for solar/MC4 help nearby. This business came up near the top and was listed as open, so I drove out there. When I arrived, I explained the situation and showed the owner exactly what I needed: one new MC4 connector crimped onto an existing cable. From the beginning, I felt like I was an inconvenience for showing up. He explained that he isn't really a storefront and that his crew was already out for the day. That's completely understandable. I asked whether he could still make the repair, and after looking at it, he said yes. As I followed him toward the shop, I realized he probably didn't take cards and asked. He said he only accepted cash. I didn't have cash with me, and because he was closing at 10 a.m., I didn't r”
“Fire Mountain installed solar panels for a new home construction project that I am very pleased with. The upfront design and “pay-back” calculations they created were detailed and accurate. The panels generate so much power that I haven’t paid a dime to Snohomish County PUD all year for power except for the mandatory base charge. All my HVAC is electric as is my hot water heater and clothes dryer. Fire Mountain quickly fixed construction issues with full commitment. Of the 3 bids I received for my project, FM was the most competitive. I give them my full recommendation.”
“Fire Mountain Solar helped me buy a spare solar panel for my array. They responded to my inquiry quickly and followed through with steady communication until I picked it up. I highly recommend them since their customer service is outstanding.”
“Great experience! They pre-coordinated to ensure the technician had the necessary parts before arriving, which saved a lot of time. Communication was excellent throughout, and they followed through on everything as promised. I will 100% use them again.”
“Thirteen years ago we selected Fire Mountain Solar to install a rooftop photovoltaic system based on their highly competitive bid and careful attention to our design. In the years since then they have continued to monitor the performance of our system and helped us keep it working well. Recently we had to replace the roof on our house and thought it a good time to check into an upgrade to our solar PV system. Fire Mountain once againprovided an excellent design with nearly twice the power for less than the original installation. They coordinated schedules so that the roofers could expedite their work and installed our new system quickly and efficiently. They earn the highest marks for quality of workmanship, customer relations, and integrity.”
“Fire Mountain was instrumental in getting our solar system back up and running after another company went out of business halfway through their job. They went out of their way to find missing parts and got us back online. I highly recommend them!”
“Great first experience! Was referred to this company by a B2B Solar Supplier in the Seattle area. I requested a quote and quickly received a reply and recommendations for current rack mounting components. Alana at Fire Mountain was knowledgeable and ensured I had the items I needed along with pricing before placing the order. I ordered on a Friday and picked up the racking materials the following Thursday; perfect for my timeline. Will absolutely be using this company again!”
“These people fixed a huge problem for me with an incorrectly installed system. They have great communication and fair pricing. I found the entire experience restored my faith in my choice to have solar installed and my wallet thanks me. I confidently recommend this company. They are honest.”
“Just finished my installation and this company is marvelous. I had such a weird amalgamation of parts that they were able to leverage and put a good 3300W array on the roof. Installation was quick and painless, and they went thru and explained all the things that they installed so I knew how the system worked and to keep it safe. I will 100% be calling them again whenever I might need more panels.”
“My dream of having a small rooftop photovoltaic system to run critical circuits off-grid has been something I've been wanting and planning in my head for decades and I could tell that Fire Mountain might be the only company in the area that would do exactly what I was looking for when I was ready to do it. Indeed, the initial conversation with Alana was a joy as I could tell she understood what I wanted, and they quickly designed some variations of a system based on my ideas, but since my solar knowledge was about two decades out-of-date, they suggested a hybrid system that can feed unused generation back to the grid as well as function as backup/off-grid power, so no solar production is wasted. And they chose truly the most aesthetically pleasing and high-quality panels, inverter and battery, plus the custom design included various safety features and options that give me flexibility to cover various scenarios. The only criticisms would be that there were a few communication frustrations with the team, but they were always addressed quickly, and I probably should have asked for a run-through of the system operation modes as the product manuals are somewhat confusing. The installa”
“After living off grid for many years, our failing system was in need of a total redo. Fire Mt. Solar, in short-order, installed a new inverter system, recalibrated our batteries for the inverter, got us up and running better than the first set-up, and at a much more competitive price. We are so grateful for their expertise and kindness. We 100% recommend them to anyone with solar needs.”
“Fire Mountain Solar designed and installed an amazing, new solar electric system on our off grid cabin in the San Juan Islands. Tim helped advise us from the get-go on the type of system we'd need to meet our needs for island living off grid. He gave us reasonable, thoughtful options for our set up, communicating about the timeline and cost up front. He and his crew installed the incredible system (inclusive of digging trenches in hard, island bedrock, not an easy or enjoyable task!) and now in addition to our new panels and inverter, we also have a back up propane generator to provide us with endless power. . Tim was accessible, answered our many questions, worked hard to get his crew out to our island lot and continues to be available to us for service questions and follow ups. After searching for a solar installation company and having pretty bad experiences with other local companies, we were so relieved to find Fire Mountain Solar. We could not be happier with our new system, they are a professional and thoughtful company, we highly recommend!”
“These guys were great! Very informative and helpful the whole way. No problems.”
“We were very pleased with our experience with Fire Mountain Solar (FMS). From the initial contact with their office, I felt that we would have an excellent experience. A solar technician from their office responded quickly to our inquiry about a solar system, visited our site, and gave us excellent advice about our options for equipment and location. Joan at their office worked with us over an extended period of time evaluating options and pricing as well as assisting us with rebate and funding options. Once the papers were signed, the project proceeded quickly and smoothly. Tim, the owner, was onsite managing the work. His crew was extremely courteous, highly professional, and considerate of our wishes on "small" decisions. Similarly Brad the master electrician went out of his way to accommodate us on his (rather complicated) part of the project. The project was completed within the proposal bid amount. If you are considering solar, I would strongly recommend that you consider FMS as one of your contacts. They are very competitive in their pricing and will treat your project with the same care as if it were being done at their very own house-that's how they do business. C”
“I am building a small 350 sq ft. cabin in New Mexico, and needed an off-grid set up that would support all modern conveniences and appliances. I contacted multiple companies and Fire Mountain Solar was the most helpful in setting me up with exactly what I needed, without being pushy at all (unlike the other company I received a quote from). We worked together to create a reliable, but affordable system that I would install myself. All the components of the system arrived on time and Katee made sure everything was received in the numerous shipments. Since receiving everything, I've been slowly wiring the entire cabin myself and setting up this system. The electrical line diagram provided is very straightforward, but if I have any questions, I simply email and they have responded within hours. This has been nothing but a great experience at a great price. I highly recommend Fire Mountain Solar for any off grid system needs!”
“My wife and I have moved up to a place near Marblemount from Texas. Our daughter has lived in WA for a few years. We ended up with a wonderful cabin on the Cascade River. We are rookies about being off the electric grid. We requested two more panels on our array to help us. From the first time I contacted Fire Mt. Solar, I knew it would be good. Tim and Alana listened to many questions, and they answered everything we asked. They also added helpful tips and information. The communication was excellent also. They returned calls and called us with information and scheduling. The business was very professional and both the service and panels were excellent. I would recommend this company with no reservations.”
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