Hays Energy Services LLC

Hays Energy Services LLC takes on solar projects from their base in Humble, Texas. Eric runs the operation and works with staff such as Jack, Shannon, Devin and Anthony Garza on panel setups, wiring runs, control box ties to home circuits and Tesla Powerwall additions. Reviewers describe full home systems like a 19.5 kW array that produced 26 MW hours in the first year with no power interruptions when paired with battery storage. The company handles the switch from grid power to solar for houses where owners had considered the move for some time.

Customers report panel and wiring installs that tied into existing circuit boxes, along with fixes for post-install issues like breakers tripping multiple times a day. In one case the team ordered a replacement breaker but needed a second try after the first part did not solve the trips. Other jobs went smoother, with staff explaining output numbers and battery backup options so owners ended up with lower electric costs and steady performance. Names like Eric and Anthony come up when reviewers note clear answers to questions during the changeover and help that kept the work moving.

The crew shows up for sales visits and installs, with some customers noting good pricing next to other bids they received. Phone responses during regular hours did not always connect right away, and a few owners waited weeks for callbacks on parts like a new gateway for battery backup. Staff including Devin and Shannon handled details on site, and reviewers mention the process stayed straightforward once work began, even when questions came up repeatedly.

Most feedback highlights staff knowledge and the results after panels went live, while a smaller set points to slower follow-up on service calls. The company earns a Google rating of 4.6 from 25 reviews. DIRT Score 3.8 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Highly recommend Hays Energy Service! So happy that we finally went solar after thinking about for months! Eric the owner is very friendly & caring & he made sure we happy & taken care of every step of the way! Every employee we dealt with was wonderful & caring! They made this an easy smooth process and we are very happy with the outcome!”

“We’ve had the privilege of working with Eric and his friendly and knowledgeable staff on many occasions throughout the years. So excited they’ve gone solar. Using Hays energy services for solar is a no brainer for us as they know their stuff with customer service that can’t be beat.”

“What a wonderful decision we made choosing to go solar at our home. The cost is so inexpensive and Hays Energy Services made it easy. The staff was great. Eric and Jack helped make the change to our home very exciting and cost effective”

“I can not say enough good things about Hays Energy Services. Eric is very knowledgeable and goes above and beyond to answer questions and meet your needs. If your ready to go Solar and are looking for the best company to meet your needs this is DEFINITELY the one for you!!!”

“The staff at Hays Energy Services are very professional and knowledgeable. We walked away with a better understanding of what solar could do for our family. If you're wanting solar work done, these are the guys you want to entrust with the work. Thanks guys!”

“I can't say enough about Hays Energy Services. They did a great job on our home. The customer service we received was fantastic. They answered all of our questions and put us at ease.”

“Just want to thank Hays Energy Service for the installation of our solar panels. Highly professional and extra thanks to Shannon for all your help! Will recommend this company to anyone!”

“It seemed to start out positive to get the solar panels installed. They installed the panels, wiring and a control box that connects to the circuit box on the side of my house. Since that day the breaker that controls my fridge has tripped 1 to 3 times a day. It took about 2 weeks before they attempted to resolve the issue. They ordered the replacement breaker, but they ordered the wrong part. The new part was installed, however that did not take care of the problem. In less than 12 hours later the breaker tripped twice more. I attempted to call them 2 times on 3/15/22 during regular business hours and they did not answer. I'm not happy with the service that I've received so far.”

“Great job. From the Sales personnel (Devin) to installations folks, Service was very professional and excellent, they exceeded expectations. Pricing when compared to others was great. Would highly recommend Hays Energy.”

“What can I say!? Anthony Garza has been the most professional guy I've had the privilege working with. Explains everything real well and really shows he cares about your situation. So happy I made the decision!!! Thank you Anthony!!!”

“Completed first year running 19.5 kW home system installed by HES. Generated 26 MW hours of electrical power. Absolutely zero service issues or power disruptions with combined Tesla Powerwall 2.0.”

“I've been calling everyday for the last three weeks for someone to come and install a new gateway on my system so I can have my batteries back up my house... It is insane the lack of support you give your customers.... No one answers the phone and when they do they have no idea how to get ahold of the right people...”

“What a fantastic company to work with! Special thanks to Eric for my endless questions and his patience, and a seamless installation!”

“Anthony was amazing. His sales pitch and connecting with me was very professional.”

“I have nothing but good things to say about Hays Energy and the service they provide! Highly Recommend!”

“The guys at Hays Energy Services are very informative, polite and trustworthy!”

“Wanted to know if this place has an email address I can contact?”

“Really great group of guys. I will tell everyone about them.”

“Thanks for making everything so easy!”