Tesla Energy - Dallas | Fort Worth

Tesla Energy handles solar work out of Irving in the Dallas Fort Worth region. The company installs panels and Powerwall battery units on homes. Specific services stay limited to those solar and battery setups based on what customers report. No owner or manager name appears in the details.

Reviewers describe mixed job outcomes. Jesus arrived on time and finished a Powerwall install within the estimated window. Tyler and his group handled an install while explaining the steps. Brazo provided on-site support during another visit. Other customers ran into systems that quit after about a year from damaged wires, quotes that started at ten thousand dollars or more without roof visits, and repeated calls to add expansion batteries that dragged on for months with the same questions asked again. Roof replacement requests led to long waits or extra fees before panels could come down and go back up.

Work happens mostly through text and email, with some customers noting they could track progress on a site and handle billing without much hassle. Others ran into delays when trying to schedule advisor calls or when teams failed to share notes between engineering and site crews. Service stays in the Dallas Fort Worth area, though exact hours or pricing details stay absent from the accounts.

The Google rating sits at 3.7 from 34 reviews. Recurring topics cover solid initial installs alongside repeated complaints about follow-up repairs, animal damage claims, and coordination gaps. DIRT Score 2 from 34 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“It's been a nightmare. I'm a tesla super fan, own the car, went all in with stocks, got the solar panels and battery. Stopped working in a year, called them, they didn't go on the roof but "assured me" it was due to squirrels. They quoted me at LEAST $10k. Couldn't give me an exact number, never removed a panel, never went on the roof. I called them and they MADE ME PAY $500 to come back to actually go on the roof, I did, they simply took pictures of some damaged wires. They then quoted me at least $15k for a system that cost me $30k new. It's been 7 months, I've called numerous other companies and it looks like I must pay for a new system. NO WARRANTY since it's due to animal damage. Shame on them. Service is a JOKE, they stood me up several times and they don't stand behind their products. Highly recommend spending a few hundred dollars installing critter guards if you are going solar. Also, just like the cars, they oversell you with the savings. Yes, when the system was working, I saved at least 50% compared to before, but when I bought the system they told me I shouldn't be paying anything at all since I also got a battery. Lies. Love the tech in general, but service overall ge”

“Service, communications, support, and all the way through the install everything was great. It's a little scary making such a large purchase and nearly all communications are done through text and email, but I promise you will be alright. I highly recommend Tesla Energy.”

“Overall happy. It is disappointing that they let our battery charge to 100% than completely drain it on sunset, forcing us to have to buy back from the grid at a rate three times higher than what we sell back for, but they are actually based in America with customer service reps in America that are easy to get ahold of. That may change with AI but is true for today”

“Jesus did a great job installing my Powerwall. He came on time and completed the installation in the time he estimated.”

“Great, friendly on-site survey / install staff”

“Installation was fast and professional. My system has been working for nearly a year now with no issues”

“Great install of 2 powerwall units at our house to make sure we have clean and reliable power 24/7”

“Tyler and the Trinity group did an excellent job with the installation and explaining the whole thing.”

“Great products installed professionally”

“Easy billing. Love the access to on demand information. With solar and batteies I rarely have a bill to pay.”

“Sorry Tesla—your PW3 Battery works great but trying to work with the Tesla Solar/Battery team to add PW3 Expansion batteries is a colossal waste of time and money. To save other people time and money I strongly suggest contacting a local third party solar installer for a much better installation and service experience! * Tesla teams do not communicate internally--I experienced over a month delay while Tesla engineering asked me to re-provide the same information over and over again—the same information that was documented onsite by the Tesla site survey team! * Tesla makes you schedule calls days in advance to talk with a project advisor who has no product knowledge. * To resolve design issues Tesla refuses to let you talk with the engineer designing the project. The end result is that Tesla tries to oversell you electrical equipment you do not need. While I appreciate much of what DOGE is doing for our Federal Government, please tell Elon that he has plenty of opportunity to eliminate waste in his own solar/battery department. My experience working with his Solar/Battery teams was a colossal waste of time and money!”

“Worst company ever. Last year when they came and sold me solar panel, my only concern was that sooner or later I will have to get the roof replaced so what will happen and then assured me that all I will have to do is make a call a day or two ahead of scheduled date and they will come and uninstall and once roof is done they will install the panels immediately. Now that I have my roof scheduled for this Thursday on Monday when I called they told me it will take them 24 to 48 hours to return my call and when my roofer called they told him they can't do it till 2019. Please if you are getting Solar Panels there are much cheaper options. Don't get into the scam of Tesla name.”

“Good technician Brazo! Thanks for your support”

“Guys... search online the best solar panels company. My experience is I am not saving any money with solar panel. Secondly I have worse experience with this company. Maintenance guys came and advised us to change roof as company is maintaining the panels so if we change roof in this process we don’t need to pay anything to solar city/Tesla but once our roof changed and we contacted them they told us that we have to pay $499. And started sending documents to sign in order to proceed . As it was given in the document that they will instal panels back in max of 6 months time. We waited another 3 or so months and then contacted them they said we never received few docs from you so we are not installing 😡. My husband sent those docs and we are again in waiting line. Our panels now been removed for last 8 months and we are paying to both solar city and electric company so in this time we realized we are paying more to solar city than electricity company. Please be smart with your shopping. We made mistake ... Now we treating it as punishment of paying $107 per month for another 10+ years.”

“I've very happy with 42 SolarCity Panels on my house for over two years. Great savings. Smooth installation and follow up on all details. Seriously good thing to do.”

“I filled out their online form and in a short while a rep called me on a Sunday no less. I am building a house and wanted solar installed while the walls etc., were still open and not something installed after the fact. I was told to call back when I had the first month's electric bill as they could not talk to me until they could "tell me how much money I would save". I provided the bill for a similar house we currently rent but that was not good enough. They cannot send anyone out, see the house, discuss our current usage, etc., like any normal company might. They are stuck to their script and can't budge. I wonder what Elon would think of this?”

“They took care of absolutely everything including engineer consult, permits, power agreement, installation, everything. They also have a Web site to keep tabs on exactly where you are in the process. Finally, I noticed an immediate drop in my electric bill. All this with NO cost to me, and them monitoring and maintain the system, this is a no brainer folks.”

“They came out to see if we qualify and busted my thermostat and have done nothing so far to fix it.. They took apart my electrical panel and did not attach it back to the wall. Why do they take something apart and refuse to fix it. Now I have to hire an electrician I am guessing to come inspect it to see if they damaged any of the cabling. I am pretty sure they are just a bunch of crooks”

“The executive did not arrange the panels in the right mannner and it is not generating enough output.”

“Should be able to give negative stars!!! Do not do business with this company. They lock you into a lease that will have you paying 50K or more and you don't own the system! Makes is almost impossible to seel your home. You have been warned....”