VanTran Industries

VanTran Industries makes transformers at their Waco facility and supplies electrical equipment to industrial users. The company produces padmount units, substation models, multi-tap substation transformers, polemount versions, dry medium voltage types and other distribution equipment. Their work covers industries that include renewable setups along with utility, oil and gas, mining and data center applications. The address sits at 7711 Imperial Dr.

Customers describe trips to pick up or drop off transformers. Some finish unloading in fifteen to twenty minutes while others wait several hours before getting empty. Drivers note the need to back across multiple traffic lanes and mention that staff sometimes step in to halt cars during the maneuver. A few report friendly personnel on site and solid units that hold up for temporary utility work.

Access and timing draw steady comments. Phone calls often go unanswered during listed hours and voicemails fill up. Drivers park across the road at times and must cross lanes to check in, with one secondary building two miles away for certain deliveries like radiators. Loading speed varies with the number of trucks ahead and the overall layout makes the process slower for some.

The Google rating stands at 3.7 though the review count on that platform shows zero. Feedback repeats access and traffic issues alongside notes on quick loads and the quality of the transformers.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Who designed this? Pull out in 4 lanes of traffic to back in. Traffic doesn’t know if you are pulling out go leave or what you are doing. Huge liability. Employees won’t stop traffic, also a liability. Then food trucks park in back-in area. When everything depends on trucks yet trucks are the last to be considered. 👎🏼”

“Pickup a transformer, park(dirt) in Texas central Pkwy,across the building, go check in and back in crossing 4 traffic lanes,they stop the traffic, Good luck! Be safe! Shipping guys 4stars,fast loading, depending how many trucks you have in front of you!”

“It is very complicated to deliver the load to this company. First of all, they never pick up the phone, even during the open hours. Secondly, this facility designed in such a way that it is tough to check in and deliver the load. Third, if you are delivering radiators call them first, and ask which building you need to deliver. There is a second facility 2 miles away. Overall, very very inconvenient to work with them. I provably will not come back here with a load.”

“6.5 hrs to get empty! AVOID”

“When the point of contact won’t answer their phone and their voicemails are full, it tells you it’s gonna be a really fun place. We’ll see if I need to update this review later”

“Great transformers and I use them for temporary utility applications everyday.”

“In and out for unloading in 15-20 minutes”

“Great personnel! Friendly team”

“Best beautiful product of USA”

“Locally made custom transformers”

“Loaded quick. Also they helped out stoping the traffic while backing in.”