T.O.T.L. Roofing

T.O.T.L. Construction operates as a general contractor out of Midland, Texas. The company handles roofing, general construction, and solar projects for residential and commercial customers across West, North, and Central Texas plus New Mexico. Staff including Jennifer, Harley, and Brody meet with property owners, inspect sites, and put together plans that address specific needs like roof replacement or solar panel installation. They also take on remodeling work such as patio covers and metal buildings when those come up in the same jobs.

Customers often call after hail damage or storm issues and describe the company stepping in to manage insurance claims from start to finish. Reviewers note that Jennifer and Brody attended inspections, pushed back on low offers, and secured approvals for full roof replacements along with solar work. Harley and his crews completed concrete slabs with welded frames, shingle and metal roofs, and detached solar resets in single days. Several mentioned the repair teams finishing quickly while keeping the property clean and explaining each step when asked.

The company responds to calls the same day or next, shows up on time for appointments, and stays reachable by phone throughout. Reviewers say staff worked directly with adjusters on both residential and commercial sites, offered price options until a figure fit, and returned after completion to verify the results. Service covers the listed Texas regions and New Mexico, with jobs ranging from quick patches ahead of insurance payouts to complete overhauls finished in one day.

Reviews give the company a 5-star Google rating based on topics such as insurance handling, crew performance, promptness, and overall job results. One reviewer noted a communication gap on a porch repair estimate that went unresolved.

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“After dealing with hail damage, I was stressed about the entire claims process—but TOTL made everything incredibly easy. From the initial inspection to working directly with my insurance, they handled it all with professionalism and efficiency. Jennifer and Harley were honest, thorough, and kept me informed every step of the way. The repair team was incredible. Repairs were done quickly, and the quality of the work exceeded my expectations. You can tell they really care about their customers and take pride in what they do. If you’re dealing with a hail claim, I highly recommend giving them a call. They turned a frustrating situation into a smooth, hassle-free. My family truly appreciates their business as a whole!”

“Honest and professional and always picks up the phone. I highly recommend Harley and his crew. Whether the project is big or small they always come through.”

“Brody handled multiple aspects for our project From being on time to appointments meeting with adjusters and even on the job when the crew started work. Both our residential and commercial jobs went smoothly and look great”

“These guys are legit! I contacted them on Dec 14th about having a patio with a cover built onto the back of my house. They came over that evening to check out the house, we talked about what I wanted, and they came up with a plan for it on the spot. We decided to go with a 32'x12' concrete slab with a welded frame holding up some propanel. After they sent me the quote, Harley was really cool about working with me on the price. He offered different alternatives and estimates until we agreed on a price that I was happy with and he could do a quality job with. They already finished it today (Dec 29), and it came out great! I have no complaints about the job they did for me. I will definitely be using them in the future, and will recommend them to any of my friends who need a job done.”

“TL;DR As a customer, follow up until everything involved with your claim is done; with insurance and contractor. Be relentless and hold both accountable. They will do the same to you. I want to be clear; the only reason I am leaving 5 stars is because small businesses already have it tough enough and just because my experience was frustrating and untimely, that doesn't mean the company deserves a bad rating. However, an honest review I feel is mandatory. I received a knock at my door some months ago with Jennifer and Brody asking if my roof had been taken care of as I had a section of it missing and they were in the area. I had issues with my insurance company and after quick discussion, I enlisted their assistance in getting resolution on my claim. Within a few days, the claim was corrected and my full roof, along with a few other items, were deemed total loss and to be replaced. Once I placed my 50% deposit to get the work started, they were timely in response and completion of work on the day of services. (They arrived around 7 AM and left around 10:30PM. I have a larger roof on a second story.) When scheduling the job, I stressed the need to be cautious with my spending as I h”

“Very Professional! They fought with my insurance for at least 6 months and got my roof and solar approved. I can’t thank Jennifer, Brody, and Harley enough. Customer Service is unmatched. Not to mention roof, solar detached and reset was all done in one day. Clean up was top tier. I would most definitely recommend this company! Excellent work and customer service!”

“They did an excellent patch job until my insurance came through and then installed a new roof. They did a great job and handled issues with my insurance company as well: Jennifer is super easy to work with and always responds quickly”

“T.OT.L. is a trusted and professional company to replace your roof. From start to finish Jennifer DeBoard , Harley & Brody made sure the process was seamless. Thank you for a job well done.”

“Jenn and her team have been the best roofing company I have ever dealt with so far. When it comes to dealing with insurance companies you want them in your corner. They have been at inspections. because first got turned down. To second undergoing now . Informative and very timely. Just a joy to deal with. I want a Jennifer to definitely represent my buisness. Very informative straightforward and honest I’ll give an update when my roof is finished”

“My experience with T.O.T.L. has been a positive one. The work crew showed up as promised and worked hard each day that they were one the job site. They were courteous and readily explained everything they did when we asked questions. We were very happy with the results. I would definitely recommend this company to anyone who needs roof replacement.”

“Harley and the team did a fantastic job renovating my mom's home! She had damage from a hurricaine. So thankful they were willing to travel to help us. Everyone local was backed up, saying it would be months before they could do anything. T.O.T.L. was there within a week! The quality of their work is great Will! Will recommend them to anyone!”

“They are amazing! They went to bat with my insurance company and got our roofs replaced! Something I had been trying to do since last year with no success. If I ever need my roofs replaced I will definitely be calling them again!”

“These guys are knowledgeable, friendly, efficient, and most important, client-focused. They came back multiple times after the job was done to check that everything was done to their high expectations. The process was explained step by step and they finished our roof in one day.”

“I highly recommend Sam De Vries and T.O.T.L Roofing for anyone in the Midland/Odessa area looking for reliable, top-quality roofing services. Sam and his team are professional, efficient, and truly go above and beyond to deliver excellent results. You can count on them to get the job done right. Their attention to detail and customer service are unmatched. If you need roofing work, T.O.T.L Roofing is the way to go!”

“They did an amazing job and they worked for me to get the job done that I needed. Brody did all the hard work dealing with the insurance company and the roofers delivered an amazing service.”

“These guys re-did my roof a couple months ago. As a first timer I think they did an awesome job. Patient. Explained things well, and their crew was fast and efficient. Couldn't believe how quickly they got it done and their cleanup was fantastic. Almost couldn't even tell they'd been here except how nice the roof looked when they were done!”

“I called Harley on Friday and he said he would come to look at my home on Monday . He showed up “ on time” which is unusual for Texas. He gave me a quote to remodel my home And build a 40 x 50 metal building. Did beautiful work on both .both him and his crews were easy to work with . I highly recommend TOTL .”

“Everything started out great but then it didn't. The roof was completed very quickly & looks great however.... I also needed front porch repaired & Jennifer sent a guy over to give me estimate but had difficulty communicating because the gentleman did not speak english. Jennifer and/or Juan knowing this should have met him here. This gentleman did other repairs on windows & house. I asked about estimate for porch via translation app & he stated he had given to Juan but Jennifer kept telling me they were still waiting for it & then said the guy just "took off." This all took place from Dec. thru Feb. To date 4/26/24 she still has NOT sent another contractor or returned any my texts since Feb.19th.😡 If anyone knows a good carpenter let me know cause I still need one to repair big hole in front porch! They were also supposed to power wash & put treatment on back porch & that was never done either & no one has been by or called to follow on work that was done. 🤷🏼‍♀️ Maybe because all of work was never finished?🤔”

“Helped me when insurance tried to come in a little low on replacement cost and continued helping every step of the way! Did a great job and roof looks terrific! Can't recommend enough!!”

“Jennifer and Juan were the absolute best to work with! They made the entire process from start to finish stress free. Highly recommend if you’re needing a new roof!”