East Coast Solar

East Coast Solar takes on solar panel work from Myrtle Beach, AK. Ken runs the outfit and directs installs on systems that include water heaters and thermostats along with roof repairs when needed to get panels up. Crews handle both new setups and fixes on older ones like inverter swaps under warranty. They have traveled out of state for larger jobs when the price made sense to the customer.

Reviewers describe panel counts over two dozen put in place during long drives from Carolina, roof replacements right after flood damage, complete solar additions that also covered water heaters and thermostats, and quick inverter replacements on existing setups. Ken showed up on site the next day in one case to get Solar Edge involved for a no charge swap. Patrick and his installers plus the electrician covered every last item over extra weekends when small issues came up. One customer in Little River noted the crew drove through standing water to speed an inspection.

They quote lower than competitors on some jobs and stay reachable after the work for follow up calls. Ken carved out time to walk through post install concerns without extra pushback. Response times came in fast enough to order supplies right away in tight situations. The work covered areas beyond the base city including Atlanta and nearby spots in the region.

Reviews run mixed with praise for the crew's handling of details and complaints about support after the fact plus systems that fell short on promised savings. Some mention unpaid referral incentives and delays stretching to six months on installs. The Google rating stands at 4.1 from 14 reviews. DIRT Score 2.9 from reviews on Finds.

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“We are located in Atlanta Ga. Ken actually made the long commute from Carolina at a very decent price to install over 26 panels. Prompt, Fair, and knowledgeable about his craft. In addition we needed to arrange calls after the job was done and Ken was gracious enough to carve out time and help us through post concerns we had. Overall Ken handled his d$&m business with us and that’s the only way we like things to be done! If you have further questions please feel free to email me atniko@loafco.com. Thanks Niko”

“These professional and polite men replaced a roof for me following the flood just to help us out in a crunch. The area was hard to get to at the time and Ken drove through standing water to get the inspection done so the supplies could get ordered ASAP! They gave us a better quote than another company did and I wasn’t even getting solar panels! We just needed the help and this crew knocked it out quickly. Nice strong guys who did a nice job!!”

“Wow this group of professional was amazing from the boss Ken to Patrick's group of installers to the electrician made sure everything even to the last detail was taken care of went out of there way to make everything awesome I cannot say enough if you want some top shelf people to do your system then these are the guys they spent 2 extra Saturdays doing extra we had a small issue I told Patrick he checked it out talked with Ken settled the following day they went above beyond usually any project on house is stressful but I can say no stress we live in little River and are thankful we had this company do our solar system, water heater, thermostats . So if you are looking for a great group call Ken he will take care of you. I'm late putting up this review has been busy sorry guys wanted to male sure they get a great review for great work that k you”

“I have a Solar Edge system installed two years ago by Accelerate Solar in Myrtle Beach. The inverter (12 year warranty) failed and had to be replaced. Accelerate Solar is out of business(??), so I contacted Titan Solar (who apparently has taken over what is left of Accelerate). They were less than helpful, so I contacted Ken at East Coast. He was on site the next day and contacted Solar Edge for a replacement inverter (no charge for the equipment). New inverter arrived on Monday afternoon and Ken installed it and had me back up and running Wednesday. If you have any problems with your solar system in Myrtle Beach, I suggest you call East Coast Solar.”

“We met with the salesman the middle of September 2017, competed application for the 18 month zero interest, signed contract Oct 14, 2017 to install 43 panels. They took money from Green Sky account right after we were approved (Sept 22nd) and before we signed the contract. We thought it was part of the loan approval procedure and that the actual 18 months would begin after installation. Then they would not speak to us or green sky. It clearly states in the contract their services would be paid AFTER the installation and acceptance of the work. They also didn’t clarify that Santee Cooper doesn’t allow solar energy generated to be carried to the next day. Never knew to use it or loose it for almost a year when a different employee came out due to electrical issues with a too small of a breaker. Our system is also not generating what was promised.”

“I can list half a dozen customers of this horrible company that have been ripped off or hung out to dry after having systems installed that do not come close to meeting the energy savings promised when systems were purchased. Promises to customers to give rebates and spiffs for referrals go unpaid to customers and requests for warranty service on installed projects go unanswered. Solar works but not with this company. All of the positive reviews I read about this company are manufactured by family, friends and co-workers of Ken, the owner of East Coast Solar.”

“Mis wired my system provide little to no support and took 6 mo. to install.. Bait and switched my attic insulation( was supposed to be encapsulation they just sprayed foam everywhere) did a terrible job and made a mess that has voided my shingle warranty. Had to hire another solar electrician to install wires they missed when system went down.. Run from these guys may be suing soon. Ownership changed from Eastcoast solar pros to just Eastcoast solar. Run do not walk away from them”

“Absolutely great to work with kenny is very professional and reasonable I will definitely be using him on my expansion very soon”

“He provided great services! The work was completed timely and professionally. I will recommend him to friends and neighbors.”

“I was so pleased but my wife was overly happy about the rebates! Thanks good job”

“Great job fast and neat with quality work !”

“Best solar guys in town!”