360 Innovations Roofing | Richardson TX Roofing Pros

360 Innovations Roofing handles residential and commercial roofing work out of Richardson, Texas. They cover the Dallas metroplex with services that include tile, metal, shingle, and flat roof installations along with roof replacements, repairs, maintenance, storm damage restoration, and roof coatings. The company lists twenty years of experience and holds an A+ rating with the BBB. Reviewers mention owner Donovan Clark along with crew members such as Gage, Keith, Joshua, Alan Cuevas, Joe, Donovan, Clint, Ryan, Jacob Luther, Zach Echols, and Harlan who handle the day-to-day jobs.

Customers describe full roof replacements after hail or weather damage, quick repairs to meet house closing deadlines, gutter work, fence staining, flat roof resurfacing and sealing, chimney fixes, and insurance claim help. Several note that the crews replaced rotted wood, power washed and painted exteriors, and finished jobs without leftover debris or nails. Reviewers point out that the same teams stayed involved from the first inspection through final cleanup and handled multiple projects like roofs plus windows or gutters in one visit.

The company responds fast, often sending someone the same day or next day for inspections and estimates. Reviewers say the crews document every step, keep homeowners updated during insurance negotiations, and deliver fair pricing that undercuts other bids by thousands. They serve towns including Allen, Mesquite, Garland, Plano, Arlington, Irving, Fort Worth, and Coppell, and they work with insurance companies to secure approvals when possible. Jobs finish on the schedule promised and sites stay clean.

Google shows a 4.8 rating from 63 reviews with repeated comments on honesty, clear communication, and crews that stand by the work. Recurring topics include insurance claim support, tidy job sites, and reliable follow-through on repairs. DIRT Score 4.3 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“My husband and I hired 360 Innovations as part of a home remodel and I am blown away with the quality of the craftsmanship on my new roof. They took their time but didn't go over budget and the construction area was spotless at the end of the roofing install. Amazing group of people, thank you to the entire crew for being so nice and helpful!”

“360 Innovations replaced my roof, gutters and stripped and stained my fence. Everyone at 360 Innovations was friendly, professional and do excellent work. They worked with my insurance company for damage from weather, kept me up to date as process moved along and worked hard for best outcome and lowest price possible. Gage and Keith were involved from beginning to end can’t thank them enough.,They made the whole process Easy Peasy for me. For the roof I give them a ‘ Hell Yeah ’ ( my highest rating ). I give them a ‘ Hell Yeah ‘ for the gutters and another ‘ Hell Yea ‘ for fence work.”

“This company came out and did a stand up job. I needed some fast roof repairs for a closing on a house. Notified their representative Joshua Keinzlen and he had someone out within a day to provide an inspection, estimate and the very next day due to complete repairs. Very happy with the service they provided and I highly recommend using this company. Call Joshua for all your needs.”

“Alan Cuevas was amazing to work with! Super friendly, professional, and really knows his stuff. They explained everything clearly and made the whole process so easy. Tambien Harlan espanol, lo cual fue super util para mi familia! Highly recommend him if you need a reliable and honest roofing company.”

“If u need an honest company to do your roof, 360 Innovations is who u should use. Joe & Donovan were hands on in every step making sure things were done timely and right. They are super nice guys and so easy to work with. I would never use anyone else!”

“Donovan and his awesome team developed an effective and creative solution to our flat roof resurface and sealing project for the best price compared to 10 other contractors. They are honest, stand by their work, and are always willing to stop by to help with any small issues. As a woman dealing with contractors, I usually feel ripped off and swindled but not with 360! Highly recommend.”

“Great company and employees!! After a long search of finding the right company to fix our roof, we finally found this company. My mother's roof looks so much better after being replaced. Clint and Donovan made the process so much easier for my mother. They even lent a helping hand with working with the insurance company. I'm so glad she found them! Also, Ryan completed work on our chimney! Looks brand new! Ryan was great to work with because he put in extra time and effort to make sure the job was completed correctly.”

“I had a great experience with 360. They were friendly and professional about the job. I had another company give me an estimate that was $6000 more than what 360 quoted. My insurance was pushing back with the other company but 360 was able to work with insurance to get all work and costs covered. I would highly recommend them to anyone!”

“Donovan with 360 Innovations Roofing and his crew managed the project from start to finish. Every step was documented, and I'm delighted with their work. I would highly recommend them.”

“Gentleman Your sales rep Jacob Luther, is very knowledgeable in his job and he knows how to treat his clients. I was looking to have my dad's roof replaced. A friend of mine recommended Jacob Luther with 360 Innovations Roofing Company. I set an appointment with him to come out to inspect my dad's roof. After his inspection, he explained to me what he had found. I needed to contact my Ins. Agent to have them to inspect my dad's roof. I was told I wasn't getting a new roof. However the Ins. Agent agreed with Mr. Luther that I needed to replace two skylights that had cracked. Mr. Luther seems to be very passionate about his job. Mr. Luther informed me that he could order the skylights and could have them installed . When he ordered them he kept me informed as to when they would be in. Once they came in Mr. Jacob came over and installed my skylights. Working with Mr. Luther has been a pleasure. He is honest and very tentative to his clients need. I would recommend 360 Innovations Roofing Company to my family and friends . Thank you so much for your service. Rhonda Walker”

“I have contacted four roofing contractors, all four of whom have examined my roof. Clint with 360 Innovative Roofing Company has been exceptional. He is the only one working to help me obtain a favorable, fair outcome with my insurance company, even though all four companies feel my roof needs to be replaced. Up until now my insurance has indicated they will not replace or repair my roof. Only time will tell the outcome, but I applaud the effort on my behalf being put forth by 360 Innovative Roofing Company. I hope I can update my comments at a later date.”

“I was referred to 360 by a close family friend and I would now personly recommend this company also. I worked mostly with Ryan and he was amazing. He went above and beyond to ensure I was happy with all of the exterior and interior work, he is very professional, kind and cares so much about the satisfaction of his customers. I HIGHLY recommend 360 Innovations Roofing as they will ensure the job is done to your satisfaction.”

“I waited several months after the hail storm to have my roof replaced. Jacob and 360 were straight forward on information, they are local, he was also knowledgeable on how the claims work (my first). The roof was replaced quickly and cleanly, as in no leftover shingles or nails. Jacob followed through to the end, and was very pleasant to work with. These guys care about their business, they do good work, and obviously care about the customer. Solid.”

“We worked with Zach Echols and he was great. The insurance company did not want to cover our full roof even though everyone around us had to. He worked with our insurance company and we got the whole roof replaced :) He helped make sure everything was complete and done correctly. Nice not having to find different contractors for roof, windows, garage, gutters, etc. Very reliable and nice to work with. Highly recommend.”

“Everyone at 360 Innovations Roofing was so professional and responsive while working with us. They answered all of our questions and helped us understand the process. Ryan was very thorough and worked hard to make sure we were satisfied with the job. They did a fantastic job with our roof.”

“Jacob with 360 Innovations did a great job on my mother-in-law's house. He replaced all of the rotted wood, power washed it to remove chipping paint, and did a beautiful job painting it. I never even had to go meet him (we live a ways out). He went over there when I asked him to, gave me a very reasonable quote, told me when he'd be there to start work, and he did exactly what he said he'd do and finished when he said he would. I'm very pleased with this company and Jacob. :)”

“10/26/2016 My mom had been trying for several years to get Allstate to replace or repair her roof due to hail damage.  Neighbors all around us were getting roofs so I knew we also had damage.  I contacted 360 Innovations Roofing and they gave us a very good price and they did a great job. They were there when they said and they put on the shingles we asked plus everything was cleaned up very nicely after they finished. Very nice and knowledge people.  Would definitely use them again when needed.”

“I have known the owner Donavon Clark for many years, we have worked jointly on many projects and as competitors in N Texas. I highly recommend 360 Innovations and personally subcontract Roofing to them when my own Roofing crews are backed up. Out of respect I'm not going to leave my company because this review intended to endorse 360 Innovations.”

“Words cannot express how appreciative to this company for the professional and quality work they provided to my aunt on March 20th 2017 . She ended up needing a whole new roof with new decking for a 40 year old multigeneration home. My aunt is a senior citizen who is very private and pretty much " off the grid" ( which is why I am writing on her behalf) and she is very careful and selective about who she conducts business with. I located 360 Innovations for her via Google search and they were very responsive and swift in reaching out to her and getting an estimate completed at her home. She informed me that she felt very comfortable with the staff, and commended their patience with her and helping her understand everything that was needed to be done to get her new roof on. They carefully explained how they would process the claim with her insurance company ( which was a much smoother conversation than the one she previously had with the original preferred contractor recommended by the insurance that she decided against using for this project) which put her at ease. I actually talked to her via phone while they were working that day and she admired the courteous nature of the st”

“I had concerns of a roof leak, due to moisture coming in on my foundation from one of my walls, and called 360 Innovations to come out and inspect. The inspector came out, looked in the attic, climbed all over the roof, and even looked at my gutters and found nothing wrong. I was actually hoping he'd find a problem so that I knew how to fix my foundation moisture problem, and I even told the inspector that. He said "I wish I found a problem for you, but I didn't." He told me he found some minor hail damage, but nothing that required repair anytime soon. It was very refreshing to have an honest roofing company tell me the truth, as opposed to all of the shady companies that knock on your door and tell you your roof is about to fall apart and needs a full replacement. Although I didn't purchase any services from this company, I really appreciated the honesty and will be contacting them again for any future roofing needs.”