Solartime USA

Solartime USA operates as a solar company based in Richardson, Texas. They install and service solar panels, battery backup systems, generators and related equipment for homes and businesses in the Dallas-Fort Worth area. The family-owned outfit manages custom designs, permits, full installations and ongoing maintenance work themselves.

Homeowners bring them in for new solar system installs, panel removals and reinstalls during roof replacements, inverter and optimizer repairs, panel cleaning and servicing, and inspections needed for property sales. Mike and Michael have diagnosed failed equipment and completed fixes on site. Greg has handled tripped inverters and cable repairs after animal damage. Anna, Ana and Katherine manage scheduling, updates and account transfers so systems stay monitored.

They answer calls quickly, quote competitive prices without extra pressure, handle all permitting and utility approvals, and adjust timelines around other work like roofing. Communication stays steady from first contact through final checks, and crews work across the DFW region with flexible dates that fit customer needs.

Every review rates the company five stars. Reviewers note reliable follow-through on repairs, honest production estimates, professional crews and fair costs for inspections and service calls.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I highly recommend this solar company! From start to finish, they were prompt, professional, and incredibly easy to work with. Their pricing was very competitive, and their communication and responsiveness were excellent. They removed our solar panels to accommodate a new roof and reinstalled the system with replacement panels, all within the same week! They also made sure everything was up and running properly and functioning online before finishing the job. It’s refreshing to work with a company that follows through, communicates well, and gets the job done efficiently. I would absolutely recommend them to anyone looking for solar services!”

“The team at solar time quoted me a fair price to install my system. They didn't try to over sell me on the production giving me realistic production estimates. They also handled all aspects of the permiting and onlining of the system. They did a fantastic job and I highly recommend them.”

“From start to finish, our experience with SolarTime USA was outstanding. What truly set them apart was their constant communication throughout the entire process. From the very first conversation, their team kept us informed, answered every question, and made sure we always knew what was happening next. At no point did we feel rushed or ignored. Partway through the process, we discovered that we needed to replace our roof, which significantly delayed the installation. SolarTime USA was incredibly patient and flexible during those months. Instead of treating it like an inconvenience, they checked in regularly, encouraged us, and worked around our timeline without pressure. Over time, what could have been a frustrating delay actually became a relationship. They treated us like people, not just customers, and that meant a lot to us. Once the roof was completed, everything moved quickly and smoothly. The installation was timely and professional, and they handled all coordination with the city and utility company seamlessly. The system looks fantastic and works exactly as promised. This was a months-long journey, and by the end of it, we genuinely felt like we had made friends. Sola”

“Like many owners of solar panels, the company that originally installed the panels and were responsible for servicing our panels went bankrupt. We were not aware of the Benefit of regular cleaning and servicing of the panels.A neighbor of ours recommended Solartime due to their excellent customer service and response. That neighbor was right. Both of their representatives that came to clean and service our panels, Mike and Michael, were professional, knowledgeable, And exhibited excellent customer service. I would recommend Solartime.”

“I had a great experience with Solartime USA. After my SolarEdge system stopped producing, I contacted them based on a recommendation, and they responded quickly. Michael came out, thoroughly diagnosed the issue, and identified a failed optimizer as the root cause. He was extremely knowledgeable, professional, and easy to work with. The repair was completed efficiently, and my system is back up and running. I was also impressed by Ana and the rest of the team. Communication was excellent throughout the entire process. They even helped transfer my SolarEdge account so they can monitor the system and receive diagnostic alerts going forward, which gives me additional peace of mind. Their pricing was fair and reasonable for the time and expertise involved. It’s not easy finding a solar company willing and able to service systems installed by someone else, but Solartime USA handled everything seamlessly. I highly recommend Solartime USA to anyone needing SolarEdge service, troubleshooting, repairs, or ongoing support. I’m very happy to have found a reliable company I can count on for future solar needs.”

“I’ve had my solar system with Solartime USA for almost 5 years with zero issues—until this week. Three of my inverters tripped and weren’t responding, so I gave them a call. Anna was incredibly helpful and immediately sent out Greg, who clearly knows his craft inside and out. He had everything diagnosed and fixed in under an hour, and I was back up and running in no time. I honestly can’t say enough good things about this company. Reliable service, fast response, and top-notch expertise when it matters most. Highly recommend!”

“Solartime installed my solar system at the beginning of the year, and I couldn’t be happier with the experience. From signing the contract to the installation, the entire process was quick and smooth. Their customer service was excellent- they kept me informed every step of the way and answered all of my questions. I highly recommend Solartime to anyone considering going solar!”

“SolarTime USA delivered an outstanding experience when we needed a solar panel inspection during the sale of our home. Since our original solar company had gone out of business, we were in a tough spot. But their team stepped in seamlessly. Anna, the administrator, was incredibly responsive and helpful throughout the entire process. She answered our questions quickly and made scheduling and coordination stress-free. Their pricing for the inspection was fair and transparent, which we really appreciated during an already busy time. Mike, who conducted the inspection, was fantastic. He took the time to clearly explain what was going on with our panels and gave us confidence in the condition of the system. He also expertly operated a drone during the inspection, which added a level of detail and professionalism we didn’t expect but really valued. When we needed the report expedited due to a last-minute request from our buyers, Mike went above and beyond. He quickly completed the report and got it to us in time to keep our contract on track. That level of responsiveness made a huge difference for us. We’ll absolutely be passing along SolarTime USA’s contact information to the new ho”

“As one who had solar panels installed on a previous home we owned I consider myself fairly knowledgeable in regards to the various solar panel manufactures and the changes that have happened in the solar industry the last several years. Having Solartime USA install the solar panels on our new home after we moved to the Dallas area turned out to be the right decision. It was refreshing to deal with a company that I can best describe as professional, honest, price competitive and receptive.”

“I just had great experience working with Solartime. Our solar system went dark. And the original installer went out of business. My first call to office Anna told me it might be cable cut by critters. Michael came for diagnosis and confirmed the suspicion. Michael was very patient explaining how the system works. Then Greg came with an installation crew to lift and rewire most cables to bring back the system. Greg was also very patient showing me the actual damage , and explaining what I should do to prevent future squirrels nesting .All the people I interacted with are all wonderful , knowledgeable, and patient. The pricing is very reasonable. The scheduling is flexible. What is more impressive is that we had some disagreement in the process, but Anna is very reasonable to present her arguments and listen to my reasoning, and we were able to resolve our differences quickly. I’d highly recommend Solartime for their solar expertise and service.”

“Great experience with Solartime USA! Katherine made the entire process seamless from start to finish. She answered all of our questions, walked us through every step, and made sure we understood the whole process. Everything was easy, straightforward, and stress-free. Highly recommend Solartime USA and Katherine!”

“I spent close to several years looking into solar and talked with several companies around DFW before making a decision. Solartime was the only company that never tried to force me or rush the process. They took the time to answer all my questions and let me make the decision when I was ready. I’m glad I went with them, and I wouldn’t hesitate to recommend Solartime to anyone thinking about going solar. Highly recommend giving them a call”

“I used Solartime USA for my solar project and could not be happier. The system has preformed exactly as it was engineered in the original assessment. The customer service was best in class. Throughout the process I was notified at least weekly with updates. Solartime did all of the work getting the permits and electric company approvals. The work was performed flawlessly and I would recommend this company without hesitation. They were not the most expensive quote I got, but they certainly provided top notch service.”

“We had an amazing experience with Solartime USA. After our original installer essentially disappeared during the final stages of our solar project, we were left scrambling trying to figure out what to do next. Amy, Mike, and the entire team at Solartime stepped in and truly went above and beyond to help us get across the finish line. They were incredibly responsive, friendly, honest, fast, and very reasonably priced. What could have turned into a complete nightmare ended up being resolved quickly thanks to their help and guidance. They coordinated with us through the reinspection process and helped us finally get PTO and our system fully operational. We are so grateful for their professionalism and kindness throughout the entire process. Highly recommend Solartime USA to anyone needing solar service or support!”

“I found Solar Time through Energy Sage. ST won me over with their price, quality, customer service, and warranty. Kathryn, the project manager, was always accessible and professional and kept me up-to-date with the project. The crew, from the electricians to the installers, were just great. They answered all my annoying questions along the way with grace. I'm so happy with the result. My panels are producing as expected and my battery is keeping the house running all night. I recommend Solar Time. Good people. I'll add a photo.”

“I had a great experience with Solartime USA. Their whole team was really kind and professional. I chose them largely because they are local, and had the best panel configuration of all 8 quotes that I got. Everything went very smoothly and efficiently, and after having had the panels operational for nearly 9 months I am very happy with the result.”

“Thank you Martyna for completing my grid tied whole home solar electrification project. The 69 plus roof and pergola ground mounted premium panels, three Franklin whole home A2 batteries, and the three SMA inverters are a superb DC coupled solar system. The added capabilities of the new Franklin A2 batteries are a very user friendly automated wifi capable system. I am extremely pleased with the technical support and expertise of Mike. I enjoyed working with Katheryn and her superb project management skills. She ensured everything was completed on time and within budget. The capabilities of the Generac 26Kw whole home secondary back up power is providing a unique new battery capability to our solar system. Our solar system can now power our entire home and charge the batteries simultaneously ... a superb user friendly automated added capability. You and your entire staff are very personable, professional, and technical solar installation experts. Your laser focused customer care ensured my family is 100% satisfied with the skills and craftsmanship of your team. Please thank everyone for us and we are looking forward to a continued customer to business relationship maintain”

“EV Charger Installation. I had a great experience working with Solartime USA for my EV charger installation. From the start, their team was responsive and efficient—they provided an initial quote quickly and had someone out the very next day to take measurements. The project required about 60 feet of trenching and the addition of a sub-panel in my garage, and they delivered a detailed final quote within two days, along with a prompt installation date. The installation itself was completed in a single day, and I really appreciated how involved they kept me throughout the process. They walked me through decisions like equipment placement and trench routing, and even offered helpful, unbiased advice on EV chargers I was considering. What stood out most was their honesty and expertise—they also gave thoughtful guidance on potential future expansion of my solar system without any pressure to upsell products. Overall, the team was knowledgeable, transparent, and easy to work with. I’d definitely recommend them based on my experience.”

“When researching solar companies, SolarTime USA kept checking all my boxes because I'm the kind of nerd who project plans things like this. Jason, the sales person was so easy to talk with and was never pushy. He was quite patient with me and walked me through where some of my project assumptions were wrong. Whoopsie! His patience was rewarded when I signed their agreement and became a customer. Throughout the process, end to end, the team communicated well to set expectations and they worked very hard in the Texas heat. Wow, these are really tough people, who were friendly, jovial, and comfortable to be around. TLDR: Perplexity told me to call them, I did, and I'm a happy customer.”

“I have been a client of Solartime USA LLC since my initial installation in June of 2017. They have since removed my solar panels on August of 2021 and again in February 2026 due to damage to my roof shingles both times. The removal and reinstallation went very smoothly both times. They are truly a great family business that delivers fantastic customer service! Not a single solar panel has ever been damaged by hail!”