Live Oak Energy Systems
Solar Installer · summerville, AK
About
Live Oak Energy Systems handles solar work out of Summerville. Ray and Cyrus run the operation and focus on repair, maintenance, battery storage, detach and reset, and installation for homes and businesses across SC and GA. The team steps in when original installers have closed or when systems need attention after years of use. Cyrus oversees the installations himself while Ray handles customer contact and project management.
Homeowners and businesses describe calls for inverter swaps after failures, full panel removal and reinstall during roof replacements, squirrel damage cleanup with new wiring and critter guards, and battery backup installs that keep power running through outages. Cyrus often handles the diagnosis on site, orders parts, and returns to finish the fix while Ray keeps the scheduling and updates moving. Reviewers note the work on older or orphaned systems that other outfits turned away, plus routine maintenance that brings performance back up without extra layers of insurance add-ons.
They answer online requests within a day and book appointments within a week, often arriving earlier than planned. Communication stays direct through texts and calls, and pricing comes in lower than quotes from prior companies on the same jobs. Service covers spots like Tybee and Mount Pleasant, with the crew available for both quick repairs and larger detach and reset projects tied to roofing work.
Google shows 4.9 from 142 reviews, with repeated notes on Cyrus and Ray staying involved from first visit through final check. Reviewers highlight fast parts turnaround, clear explanations on warranties, and reliable follow-through on maintenance and storage installs. DIRT Score 4.7 from reviews on Finds.
DIRT Score Breakdown
142 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“We are very happy with the service we received from Live Oak Energy. The house next door burned down and our roof was damaged. Our solar panels are about 9 years old and had to be removed to we could replace the roof and then replace the solar panels. Cyrus is great to work with and very helpful. He came all the way to Tybee several times to bid the job, remove the panels, replace the panels when the new roof was installed, check the solar panels to be sure all was working well, and then install squirrel guards. We highly recommend him and Live Oak Energy. .”
“I was an orphaned solar panel owner from Freedom Forever. Talked with Live Oak after my Solar Edge inverter failed. They sent out Cyrus for the diagnosis and he determined it was indeed the inverter. New inverter was ordered and arrived within 3 weeks. Was contacted to set up the exchange. Inverter change-out took about an hour and I’m back up and running. Cyrus and Ray did a great job during this whole process. Appointment with Cyrus was made quickly for the diagnosis and the exchange. Everything went as smooth as possible and my solar was only down < 4 weeks with waiting for parts. Happy to not be an orphan anymore. Good to have a solid local company I can count on to be around in the future for any needs. Thanks Guys.”
“I had a great experience, I called with concerns on my solar system on the roof of my home as my system is outdated. Cyrus was a fantastic representative and was awesome to work with. Thank-you for the awesome service! Should I ever have any issues I will definitely be reaching out to them again!”
“Our largest decision factor was meeting Cyrus and learning that while he owns the business, he also oversees the installations. We did not want to hire a crew that did not directly benefit from the job. We have a + million-dollar home, and we were not comfortable letting an unknown crew work on it. In today’s environment, that level of ownership matters. Cyrus was directly involved, present, and accountable for the work being done, which gave us confidence in the quality of the installation. Several companies we spoke with attempted to bundle 25-year insurance policies into their contracts, separate from the standard 10-year limited warranty. While this may be a non-issue for some, Home Owners' insurance covers panels, and being forced into those policies raised concerns for us because it only buffered a poor system from the installers. Live Oak Energies provided lower out-of-pocket expense associated with their 10-year warranty, meaning they agreed to take on more risk themselves. Live Oak also negotiated to take on project risk if the installation could not be completed before December 31st, given the importance of the federal tax credit. That willingness to share risk—rather ”
“After having several issues with our actual solar company for months, we decided to contact Live Oak Energy Systems and we are so glad we did. We were able to schedule an appointment quickly. Big shout out to Cyrus! He was extremely friendly, helpful and explained and fixed the issue had. We cannot recommend Live Oak Energy Systems enough!”
“I had some roof repairs made, they came out on time, earlier than expected, removed, repaired and reinstalled new footing on my solar panels. 100% satisfied with the work.”
“If you are seeking the services of a local solar energy repair/replacement company (which by the way are hard to find) I found a terrific local company called Live Oak Energy Services. My inverter was blown and I went months without producing any offset energy. I located Ray and Cy from Live Oak Energy Services. Cy diagnosed the problem on the first visit, promptly provided me a quote, ordered the parts and replaced the faulty parts. I am back up and running! Cy was extremely prompt with his communication with me returning calls and texts. He provided courtesy, expertise and education during the experience. I highly recommend this company”
“Owner Ray and technician Cyrus are exemplary. Their outstanding knowledge in all things concerning solar energy and their top notch customer service is unmatched. This company is now my go to whenever I need assistance with my solar panels. I am so grateful and relieved that Cyrus got my panels back on line! Highly recommend!”
“When I finally noticed that my 13 panels were off line I blindly searched Google to find help. The original installer from “wild wrath days” of solar installations in 2021 was out of business. No surprise. I searched and called around and happily settled on LIVE OAK. Within a few days Cyrus was at my home accessing the situation. Seems a squirrel family had nested underneath the panels and chewed through the wires. Not a small problem. Cyrus scheduled me in for repairs which meant removal of each panel and a through clean out of nesting debris, replacing all the wiring, reattaching and connecting each panel and adding a Critter guard to stop future issues with wild life. It wasn’t cheap at $4562, but it resolved the issue, restarted the system and put me back online. Watching Cyrus single-handedly complete the job was impressive. He knows his craft well and throughly explained everything to me, including getting me online with Enphase Energy. If your solar system needs service, I highly recommend that you call LIVE OAK. I’m considering a maintenance program with them going forward.”
“Nothing but a positive experience with Cyrus and Live Oak. My solar system was installed by Blue Raven improperly and they refused to fix it. Cyrus quickly diagnosed the issue and then repaired it. Thank you for getting my panels up and running again.”
“I have to say, before I spoke with Ray at Live Oak, I was about to call it quits with the decade long struggle I had been going through with these solar energy companies. Between the confusion and the betrayal that’s circulating in the solar energy industry, I was seriously about to walk away from my 11 year 15K+ investment I had made with solar panels. But after speaking with Ray, I decided to give it one more chance. Not only did they fix my problem they charged me way less than the inflated amount (more than triple the amount) that Boss Energy tried to charge me. They were not just helpful and sufficient, they made me feel confident and secure in my solar energy decision. I absolutely recommend this company 100% and that’s coming from someone that was literally about to give up on the whole process. They don’t just fix the problem, they educate the customer and don’t leave until their customers are confident they have their control back over the situation. Thanks guys!”
“Highly Recommend! After spending a solid year trying to get other solar companies to even call us back, finding this team was amazing! They provided a fast response right from the start and were incredibly professional and knowledgeable throughout the entire process. On top of the fantastic communication, they gave us a great price. I can’t recommend them highly enough!”
“I have an older solar system, and Live Oak was the first company who had someone interesting in working on it. They responding to my online inquiry within a day, and had an appointment on the calendar within a week. The solar system we inherited with our new home was a mess, and they proposed a plan by which to bring it up to standard that we'll get on the books later this year. Professional and kind.”
“Professional, courteous and caring! Spent extra time explaining all necessary repairs and options regarding upgrade with personalized suggestions! A much improved experience from prior solar company contacts! Second review - while the weather was a real problem, the professionalism and work ethic was truly remarkable! I also feel the price paid was very reasonable for the work performed!”
“Our home in Mount Pleasant needed a new shingle roof. The complication was we had 29 solar panels on the roof which would need to be taken down, and put back up after the new roof was finished. We were referred to Cyrus and the Live Oak Energy Systems. Cyrus was very friendly, easy to talk with, and extremely knowledgeable about solar issues and maintenance. The work on the panels went very well, and the system is back up and running smoothly. No complaints at all. I plan on having Live Oak Energy Systems do the ongoing maintenance work on our system for the next few years. Highly recommended.”
“Let me start by saying, I’m not someone who leaves a review after just one visit, nor do I give five stars because of a discount or promotion. This is genuinely a five-star company based on their professionalism, fair pricing, and excellent customer service. Cyrus has diagnosed and resolved multiple issues we’ve had with our solar system. Everything from wiring problems from squirrel damage to replacing the inverter and updating the cell kit. He took the time to clearly explain what was going wrong, how the system should be functioning, and how to properly utilize our warranty. Our solar system was originally installed by another company, and it has honestly been nothing but a headache since day one. Live Oak Energy Systems is different from what I feel like we normally see. They are focused on building honest, long term relationships with homeowners who have solar. Not just selling a product and then upselling when something goes wrong. They truly want you to understand how your system works, how it interacts with the grid, and how to maximize its performance for your home. I can honestly say, this is a company that values transparency, education, and long-term service, I highl”
“Cyrus and the Live Oak Energy crew were professional and efficient in their installation of our Franklin WH battery system. The system works better then expected. Only two days after our installation we had a grid outage and the Franklin battery and the aGate took over and managed our energy needs perfectly. The transfer took only a few seconds. Then the battery supplied our home needs until the grid was restored some 10 hour later. We were comfortable all night. So thankful.”
“Had a great experience using their service- quick diagnosis, great communication and very fair pricing. The technician thoroughly explained what was wrong with my system and was super transparent about the process and cost to fix it. Would absolutely recommend!”
“Should've done this review a while ago. So I needed a new roof put on my house. Have had solar panels on my roof for 8 years. I got an estimate from my Solar company and it was ridiculous! So I removed the panels myself to get my roof done. Shopped around to get them put back on and it wasn't easy, till I found Live Oak. They were quick to respond to my online request and once I met Cyrus, I knew everything would be taken care of. He knew his stuff and had no issues working behind my removal. I would not recommend anyone removing them theirs elves, but if I had to do it again, I would use Live oak to remove then reinstall. A+++”
“I talked to several solar companies before settling on Live Oak Energy Systems to manage the removal and reinstallation of my panels to accommodate my roof replacement. From my initial inquiry with Ray to the management of the project, both Ray and Cyrus were accessible, informative, responsive, professional, and technically competent. Since the panels on my newly purchased home are leased, I had to have Live Oak approved by the parent company in San Francisco and they passed muster immediately. I’m so grateful to have found this team as the world of solar is strewn with non-responsive, ill-equipped technicians. Not so Live Oak Energy Systems. Feel confident in working with them. I did and will continue to engage them for my solar needs. 5 star…from Irmo, SC.”
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