Our World Energy

Our World Energy runs solar work from Summerville. They focus on putting up solar panels made locally so homeowners gain control over their own power. The company handles full installations along with financing steps and works across multiple states listed on their site. Crews manage everything from initial site checks to final approvals and system startup.

Customers describe complete panel installs that wrap up in a single day with minimal mess left behind. Project coordinators such as Kai and Noemi call regularly to give updates and answer questions during the whole process. Install teams like Jevin Chavez with Team 3 NM or Fermin and Alejandro handle the physical work and walk through the finished setup so owners know how it runs. A few jobs needed follow up for items like bird netting or fuses where technicians returned to correct the issue and restore proper function.

Reviewers point out steady communication from sales through inspection with fast answers on scheduling and permits. Online tools and phone lines let people handle paperwork and track progress without extra trips. Service calls after install sometimes stretch out over days or weeks when parts or techs are needed. The outfit covers jobs in states including New Mexico Arizona and others where the described work took place.

Hundreds of reviews highlight professional crews and clear updates at every stage while a smaller number mention longer waits for repairs. The pattern across feedback centers on efficient installs that keep daily routines intact and solid coordination from named staff like Paige or June. DIRT Score 4.6 from 757 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I have an amazing experience with every employee of Our World Energy. They are fast, detailed, efficient, professional, kind, and carrying. I'd like to recognize Kevin Morrison - the sales rep, who explained to me in detail and initiated the project. I'd also like to recognize my project manager KAI, who's been so sweet and kind, but also very professional and caring during the whole process. She gives me calls periodically to update and check on me. She truly deserves a raise, because employees like her are so rare to find and keep nowadays. I truly appreciate everyone's involvement and I'm so happy with the solar.”

“I want to thank Junelyn Daja for keeping me informed during the installation and inspection of my solar service provided by Our World Energy. She was efficient and helpful during the entire process. Everyone that represented OWE was professional and courteous. The installation and setup was completed quickly and did not interfere with my daily routine, and I am very grateful for all their employees as they treated me extremely well, and I would recommend that if you’re considering solar for your home, give them a call. You won’t be disappointed!”

“Working with Our World Energy has been a great experience. The process was smooth and informative. The communication with the project coordinator, Noemi, was great also. Was informed and updated at every step and all questions were answered quickly and correctly. Would recommend to anyone looking into getting solar work done.”

“The moment I signed the paperwork for what was, for me, a scary amount of money, I began to fret about everything. I need not have worried. So far, the procedure has been entirely aboveboard and flawless. At every single step in the process, from sales to permission to operate, I have been informed. In short, my experience has been amazing. Every staff member with whom I have interacted has been professional and knowledgeable. I think my final contact was with Nikki and, like all the others, she was helpful and provided me with follow-up telephone numbers which has left me feeling supported vs. abandoned after sale.”

“I am so happy with my service from this company. The workers and the representatives are always so professional and polite. especially happy with Noemi Very helpful and offered to help me with anything else I could possibly need great employees must be a good company to work for”

“From start to finish a relatively great experience. Paige was my main point of contact, this person was amazing, informative extremely well versed in all aspects of this process. Cannot say enough great things about her. As far as install went, onevbig hickup. They arrived and started the install, but found the wrong anchor bolts were shipped, this STOPPED the entire install. They waited for about 2 to 3 hours, to get instruction how to proced. They HAD to go to there next job and delayed my install for a week. NOT GOOD. Once back, the install was completed and tested. All good and continues to work as designed.”

“Our World Energy handled the solar panel installation in an efficient and professional manner. June was excellent as my project coordinator---superb in communication / coordination. Very happy with their work and help. Cherry was helpful in with the process to get the tax credit from the state of New Mexico as well. It is obvious this is their business and they are very good at it.”

“It has been a great experience getting our solar system installed. From getting the installation contracted to approval from PNM. It was smooth as glass. The system is installed and approved. Elle and Scott mad this happen and very easily.”

“Jevin Chavez and his partner on Team 3 are the gold standard for customer service and respect for the consumer! They were on time and got right to work, and I'm so pleased with what they did. In fact, I have had only good experiences with the company. They deserve a nice bonus. Thanks for nurturing your company's culture of work ethic and service. I look forward to getting them again when it's time to add panels!”

“Customer service was pretty good. Particularly Rod my customer service representative. Also, always quick responses to questions and issues as well as updates and scheduling of installation events. OWE has excellent with web and phone interfaces for paperwork and scheduling.”

“After installing we've had a hell of time to get technicians to come out to fix it. First time we were 22 days before he came out it was a fuse . Now 6 days and still waiting for technicians to fix probably same problem . We did online troubleshooting ourselves and customer service tried . Said she sent order in to get tech AGAIN ! Good sales pitch but scheduling for tech don't follow up when you need tech .”

“Antonio did our site surveys. He’s a super nice guy and kept us informed about what he was doing along the way. Excellent! Then the service panel was installed by Fermin, Alejandro, Anthony & Diego. Then the rest of the system & roof panels were put in place by “Team 6 NM”, Jevon Chavez, Josh & Richard. Nice work fellas!! Also our Project Coordinator, Nathalie has been very helpful for the entire time. She is easy to reach when I have questions and she has been very clear while explaining things for all aspects of the progress from beginning to end.”

“We are very pleased with Our World Energy. Jevin Chavez and his Team 3NM arrived with a great energy and organized work plan for a quick, professional, install. The total installation took 6hrs from start to finish. I appreciate how the system is minimally noticeable and clean looking. Jevin walked the finished project with us ensuring we understood the solar system. He also made sure our property was completely cleaned up and removing any trace of trash or materials his crew may have missed. I will be informing my family and anyone else who wants solar to use Our World Energy for the install”

“This is my second post regarding the ongoing issue with the bird‑netting installation around my solar panels. I contacted the company’s customer service team, and I genuinely appreciate how seriously they took my concerns. They sent out another technician, Tomas, who immediately confirmed what I suspected: the original install team did not secure the netting properly. Because of their poor workmanship, pigeons were still able to get underneath the panels. Tomas corrected the installation, and since then I haven’t seen a single pigeon. His professionalism and attention to detail were exactly what should have happened the first time. I also want to recognize Oscar, the coordinator who tracked the issue from start to finish and even followed up afterward to ensure everything was resolved. Both Tomas and Oscar delivered excellent service. Unfortunately, I cannot say the same about the original install team. Their work caused unnecessary frustration and required a second visit to fix what should have been done correctly the first time.”

“Is it possible to give less than 1 star? Look, the sales team was VERY convincing, and came to us at a moment when we'd run up a HUGE electric bill for AC our first summer here. If we'd known what we know now, I'd have thrown the salesmen off our property. The system works great, powers the house all summer, no issues there. No, the issue is with OWE, not the equipment. Over the past several business days, I've personally been on hold for customer service for 10+ hours. I found out today that their system hangs up on you after 4 hours on hold, like I'm the idiot for wanting to speak to a human being. Frankly, I'm not convinced they were 'open' today at all. I emailed Customer Service last Wednesday - just crickets. They have *1* phone number, no other way to reach them other than email - no chat, no other direct numbers. Oh - we're selling our house, with the OWE Solar setup - and there's a lien on the house to cover the system. Is that a problem? I'd expected we could offer the new owner the option to take over the payments - turns out, no, you can't. Oh, well, I'll pay off the lien when we sell the house - no, can't do that either. OWE *REQUIRES* that you pay off the entire sy”

“Jevin Chavez and his crew were amazing. Finished the entire job in one day. Team 3 NM. I highly recommend these guys!! Thank you!! We are very pleased with all you guys did. If I could give 100 stars I definitely would. 😄”

“Kisha our project coordinator was so great! The sweetest ever. And loved how much she communicated with us.”

“Status updates up to installation date were accurate and install was on time. PE was concerned with customer satisfaction throughout panel installation process”

“Absolutely abhorrent customer service. They are rude, don't answer the phone, the manager Robert won't call you back ot answer his phone. Go with a local company that actually treats you like a person. I spent $26k on a system that doesn't work for me. The salesman pushy and says "yes" to everything then in the end the system doesn't work. I've had 4 electricians out here to look at the panel they installed and all 4 say it isn't right. I absolutely regret working with this company. Awful.”

“My husband and I have been very selective and waiting for solar. When Our World Energy met with us it was great customer service, from every step of the way. Our Representative Ed’s, was so communicative every step we of the way. I can’t say one bad thing about our experience. And our solar is working wonderfully. We had a slight issue after installation and Ed’s was communicating with us about everything. We are very happy and thankful we waited for the right company and their team! From the sales person, installers, inspectors and Ed’s, it truly was a pleasure working with each of them! I will add there is 100’s of solar companies to pick from but Our World Energy is true to their service and work. Every person who helped us at every step was truly amazing.”