Our World Energy, LLC

Our World Energy, LLC handles solar installations out of Summerville. They put up solar panels and battery systems while managing the financing side for homeowners. The company lists service across multiple states and keeps a Phoenix address on record along with a direct phone line for quotes. Specific services include panel setup, battery integration such as Tesla units, and coordination through the permit and inspection stages.

Homeowners report panel and battery jobs that range from straightforward installs to fixes after problems surface. Rod and Noemi kept customers updated on timelines and inspection visits while sorting out app issues or separate concerns tied to the work. Nikki and Elle handled questions during longer processes, and some crews returned to correct roof tiles or other details. A few cases involved delays with permits, financing details that did not match what was promised, or systems left offline after technicians finished.

Work moves through project coordinators who send regular calls or texts on progress. Response times vary, with some updates arriving within minutes and others stretching into days or weeks when issues arise. The company covers listed states including Arizona and handles both residential solar panel work and battery additions, with the process often described as hands-off once contracts are signed.

Google shows a 4.3 rating across 289 reviews, while recurring notes cover steady coordinator contact during installs alongside occasional complaints about follow-up after problems appear. DIRT Score 4.1 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Thank's Dianne for you help you're a awesome coordinator you're being so helpful through this process I really appreciate your patient with me through this process thank you again.”

“Although my installation has not been done (because the permits have not been completed by my town), Kai has been so helpful in keeping me up to date and answering my questions in a timely manner. I am very excited to see the end result. I will update my review once things are complete.”

“Please don't work with Our World Energy. After signing a contract for a full back-up battery and getting an arbitrage (non-backup) installed, they lied to the financing agent that they told me this. After I accepted that was the best I was going to get out of them, I noticed a completely broken cover on the battery leaving the circuitry exposed to any water damage. After the system was turned on, I noticed my previously-installed SunRun system is not producing power at all. I have no control of the settings for how the system prioritizes charging vs pulling from or sending to the grid which has led to more grid demand than I should. It's taken at soonest a week between my communicating these problems and hearing back, often much longer. Our World Energy is a bad company. If you made the mistake of signing a contract and are assigned Maria as your project manager, demand a new one that actually responds to your concerns with any sort of urgency or even just basic due diligence. But preferably, do not work with OWE. Editing because it is laughable to imply that I haven't tried repeatedly to reach out for support. I'm currently on two weeks since the last time Maria responded and ”

“June my project coordinator was great! Any issues that came up she followed through and had them fixed, always called every couple of weeks and asked if everything was fine and if I had any questions during installation. Had a great experience with all the tradesmen that did the installation, very knowledgeable and careful with my home. Thank you OWE.”

“The whole process was easy and completely hands off for me. My Rep, Rod was giving me 100% from start to finish. I'm a very busy person, so his constant updates and call/text reminders made it easy for me to keep track of the entire process. He was always able to answer every question I had and any updates I asked for were answered within minutes. I would highly recommend Rod as your man if you plan on using this company.”

“Noemi has been great during the installation process of our solar panels. She has great communication skills and very informative. As one of our coordinators, she has worked to keep us informed on inspection visits, as well as help get us a resolution regarding a separate issue connected to the installation.”

“I had solar panels installed over the past 2 months it was a great experience and im.producing tons of energy and ive got a tesla battery to boot. Will box was my sales rep and went over everything Nikki was my handler she went out of her way to take care of all my questions and needs. Most impressive of all we had issues connecting as there was alot we needed to go over throughout the process so i asked if she could just text me and we communicate that way through the entire process it was great”

“Rod is our project coordinator, and he has done a fantastic job of communicating all along the way, following up and helping us troubleshoot issues with the app on our phones. He is extremely courteous and professional. We appreciate all the support he’s provided every step of the way.”

“I a so happy with y solar system including battery. I am a vey happy customer. I recommend Our World Energy for any homeowner. Every home and business should be solar powered. I’m 80 years old and proud to leave behind a Solar house. The installation process was well done and at times difficult mostly scheduling but resolved. Elle did an excellent job keeping me informed.”

“Naomi provided exceptional customer service, combining a warm, professional attitude with deep, impressive knowledge that made the entire experience seamless and stress-free. Her expertise and attentive care truly made a difference.”

“Well, originally I was having good responses from them but the second I noticed they uploaded the wrong lease agreement to a system and sought confirmation they installed the system agreed to in the most up-to-date agreement, I stopped hearing back from them. The system isn't even turned on yet and customer service has vanished on me. Do NOT work with this company.”

“Working with Our World Energy made putting solar on our home so easy. They did all the work and Rod our point of contact was amazing ⭐️ at communicating every step and each progression along the way. I would totally recommend them to anyone looking to have solar installed.”

“Cannot believe the professional people in this organization. As my contract through this installation which was Nikki from NWE. So impressed throughout. You (NWE) better hold on to her. And a great job by all. Thanks so much.”

“Wow, you guys are so lucky!!! I can’t even get our assigned project manager Rea to call me back, message me back or email me back absolutely nothing from her in 3 days now. And a technician was supposed to be here at 7 AM. Nothing no phone call or I’m running 2 hours late. Nothing & not to mention TEP. They are just horrible horrible!! WARNING‼️ Avoid TEP if you expect efficient service!! We are trying to switch to solar, and TEP has been incredibly difficult, slow, and full of delays every step of the way. It feels like they are intentionally stalling the process because they know we won’t be paying them for power anymore. To make it worse, they refuse to send an actual inspector out to the property. Instead, they demand that we take the pictures for them so they can do a "virtual" inspection. Incredibly lazy and ridiculous customer service. Be prepared for major roadblocks if you go solar & cut out TEP!! I think it’s time to lawyer up!!!”

“Our experience with our world energy has been great! They clearly communicate everything and the installation took place very quickly with no issues. Eds has been extremely helpful!”

“Representatives Jacob & Christopher were fantastic on setting everything up, and the info was on point. Install crew #1 from Tucson did a great job. Very happy customer”

“Noemi has been wonderful with the communication of the timeline with my solar panels setup. Would definitely recommend!”

“Our world Energy did a great job. Came back to fix the roof tiles as promised. Elle, the project coordinator kept me on the loop on all timelines. Would recommend.”

“New UPDATE: Now they lied to us offering no payments until after ONE year and the financial company is insisting in contact me to start payments in around 60 days. Selling crew lied with false promises: 90 days for installation that is not done yet and then start paying in around 60 days for loan that is funded for a project that is not finished. This is an update: Unfortunately I have to change my review due a lot of incidents. first of all they promised "90 days" for installation. Today is the 120 day installation has not completed. its a shame because in the beginning everything started fast, but evidently there are issues inside the company that don't let them work on time. I had to write more that several times to get solar panels installed. Finally they came on day 92 to install solar panels. We spent time to approve how the solar panels we going to be installed in the roof, they changed all the design, we wanted to preserve the architecture of the house. they put solar panels how they wanted and made us sign the new design, there is a ornamental bell and we were able to see the solar panels behind the bell. It took them several hours to basically put the solar panels horiz”

“The salesman was great, the installers were great, but the ongoing issues with the project coordination team to get the system up and running is horrible. Terrible customer service, no returned calls, and the technicians that come to ensure the system is properly functioning has been horrible! My system has been offline since May 26 soon after the technicians left my home. A technician came back out on the 6/9 and still not resolved. I can’t get anyone to respond. TEP will not provide the storage rewards because the system is not communicating. So basically it’s a waste of money. I’m paying more at this point for electricity.”