Legacy Tile & Stone

Legacy Tile & Stone operates as a tile contractor out of Arlington, Texas and covers the DFW Metroplex along with nearby spots. Shad carries out the bulk of the installations according to the accounts from people who hired the company. The work centers on tile for floors, showers, and full projects where previous work needed correction or new surfaces were required. Reviewers mention the company taking on multiple houses for the same clients and handling both residential floors and shower areas after initial bids or failed attempts by others.

Customers report jobs that involved redoing tile that had come out poorly on several houses, finishing a master shower with rough spots addressed, installing floors in personal homes, and completing heated floor setups. Some had the company return to handle additional showers and flooring once the first results proved solid. One account notes over ten separate projects completed across different sites with consistent results on each. The work often included extra steps to smooth edges and ensure the final surfaces held up without visible faults.

Shad keeps clients updated during the process and finishes some jobs ahead of the planned date while staying reachable by phone or text for questions. Reviewers describe fair charges and a willingness to offer advice even on jobs not awarded at first. Service reaches the full DFW area with direct contact mentioned as the main way to arrange visits. One account details repeated attempts to reach the company about remaining punch list items that stayed open, including cracks and holes left in a shower plus faults in a heated floor, with no responses after messages and posts.

The company shows a 4.4 rating across the available feedback. Most comments focus on attention to detail during installations, reliability on repeat projects, and clear updates from start to finish. A smaller number of reviews raise concerns about unfinished items and missed callbacks after initial work.

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“Shad was awesome! He came out to a couple of our houses and did an amazing job! When we were originally looking for bids on jobs, he didn't win, we chose a cheaper option. He still said no worries and that has been doing this for a while and if we needed any advice, to just call. What the heck!? So cool! So the tile guy we chose ended up performing a very horrible job. We called Shad back up and he said sure! We went back to him because he left such an impression. He redid the original work and made it look so awesome! He took extra time to make it look really good. So good, we had him do the floor in our personal house and then a shower in another house. When working on the shower, we had an unforeseen problem with the shower pan and Shad had to remove some of his lower tiles and come back another day to put them back on. He did this graciously and that means a lot to us! We will continue to use Shad for all of our tile needs. Just remember you get what you pay for, Shad is fairly priced and it is worth it!”

“Legacy Tile has installed tile on over 10 of our projects and they’ve all turned out great. Shad is communicative, detail oriented and a pleasure to work with.”

“Final punch list acknowledged as wrong and promised they would come back and complete, but never did. Have left messages and text and posted on social media to please call (trying to be nice and not call them out fully publicly) but no replies, returns nor follow through. Master shower not complete with rough edges, holes, cracks and unfinished. Heater floor they isnstalled now with faults as well and cannot reach anyone. Yet they have time to post on Instagram how cool they are.”

“Awesome tile person! Used him for several projects and loved them all. Reliable and fair pricing. He is detailed oriented and takes extra time to go above and beyond.”

“Have to say I was pretty impressed with the job I had done, he was very detailed had it done before the date expected then kept my husband and I informed at all time, not bad on the price!! I would definitely recommend him to my friends and family!”

“Like working with Shad. Attention to detail, and great work. He plays good music as well.”

“Great work nice guy definitely call him back.”