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The Grout Medic of Grapevine

Tile Installer · Arlington, TX

Residential
Active

About

The Grout Medic of Grapevine handles tile and grout work out of Arlington, Texas. David and Brittney run the company and stay involved day to day. James serves as general manager and handles estimates. Their crew cleans grout, seals it, repairs damaged lines, replaces broken tiles, and applies new caulk around showers, sinks, and counters.

Homeowners call when old grout looks tired or carries hard water stains and buildup. Joe has cleaned and sealed showers along with master bathrooms so the surfaces look brand new again. Eric has repaired grout in bathrooms, replaced a broken tile, and kept the work area clean throughout. Luis has recaulked showers and sinks while making sure the new sealant holds tight. James and the crew have refreshed dining room floors and kitchen tile that sat for over fifteen years, plus caulk around countertops that had never been sealed before.

They show up on time for estimates and jobs, explain each step, and keep customers updated as work moves along. Reviewers note the crew wears shoe covers, cleans up fully before leaving, and charges a reasonable price. The owners and manager stay hands on with scheduling and oversight. Technicians such as Joe T, Eric G, and others remain courteous and focused on detail from start to finish.

The company holds a 4.9 rating on Google from 84 reviews. Customers keep mentioning the clean results, attention to detail, and how the tile looks refreshed after the work. DIRT Score 4.7 from 84 reviews on Finds.

DIRT Score Breakdown

Google

97 reviewsView on Google →

4.9

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Highly recommend! Joe did an amazing job! Our shower stall looks brand new after the tile and grout cleaning. The hard water stains and buildup are completely gone. Professional, thorough, and worth every penny!”

Michele Moore

“Joe was prompt, professional and did an outstanding job of cleaning and sealing the grout in our master bathroom. We are very happy with the result and would recommend The Grout Medic to anyone whose grout needs a facelift!”

lglindfw

“We had an older shower that was structurally in good shape, but just old grout and caulk was making it look tired. We had Grout Medic come out and do their magic on the shower. It took a little over a day, but Joe was super-responsive, courteous and did such a wonderful job on making the shower look new again. We were very happy with how clean everything remained during the work.”

Ron Whitson

“We recently had our master bathroom repaired by the Grout Medic of Grapevine and honestly couldn’t be happier with the result. The attention to detail is outstanding, everything is clean, even, and looks almost brand new. The grout lines are crisp and consistent, and the overall finish completely refreshed the space. Our tech, Joe T, definitely exceeded expectations and went above and beyond to make sure everything was done right. He was friendly, respectful, and easy to work with. He made the whole experience easy to navigate. If you’re considering grout repair, I highly recommend the Grout Medic and definitely ask for Joe.”

Raul Arevalo

“The Grout Medic Grapevine did a fantastic job repairing grout in my dining room floor, caulking around countertops, and caulking/placing sealant around my sink which apparently had never been done previously. This has revitalized my 20+ year old tile floors and countertops! The technician, Joe T., did an amazing job and am incredibly satisfied with the results! He was very professional, respectful, and courteous throughout the process and gave great recommendations to us. He updated us along the way and was on time every day. The work was done efficiently and beautifully, and he ensured area was pristine before the job was complete. This is the best that my floors and counters have looked since we moved into the house. James was very professional as well. He was able to quickly set me up with an appointment. He was very courteous and respectful, and gave what I thought was a very fair quote for the work.I appreciated his expertise. Joe and The Grout Medic were incredibly easy to work with and I look forward to planning another job with them! They definitely deserve 5 stars and I will recommend to all my friends!”

Kiel Brasher

“Wow! Grout Medic did a great job from start to finish! GM James was on-time, thorough, professional, and totally responsive. Tech Joe exhibits the same work ethic as James from start to finish, going above and beyond to do a great job. All three bathrooms look and smell great! So clean! And Joe was spotless in his work. Sign me up for ongoing preventive maintenance🌟🌟🌟🌟🌟”

L Gr

“Joe was very professional, friendly and very focused on detail. He explained the whole process and kept us updated on the progress. Our shower looks better now than when it was originally installed by the builder, and was done for a reasonable price. Overall it was a great experience and would recommend The Grout Medic to anyone needing their shower refreshed. WM”

Wesley Mitchell

“My experience with The Grout Medic of Grapevine was exceptional. From the visit for the estimate (James) and the communication, scheduling and execution of the work (Joe and Luis), everything went smoothly. The work they did was excellent and they went above and beyond. My bathrooms look so much better. I highly recommend them!”

Patricia L

“This business is exceptional! The Grout Medic of Grapevine is prompt to respond, accommodating with scheduling and easy to work with. The owners, David and Brittney are hands on and oversee the entire operation with professional and friendly service. Their technicians are also top notch! Eric, was great at cleaning our grout and made the process very smooth. The job was done completely and the grout looks amazing. James the general manager came to assess the job and give us a price quote. I was impressed by his work ethic and knowledge. Please do not hesitate to call this company and set up an estimate and job. You will not be disappointed! Thanks to all!”

marsha gayle

“Grout Medic Of Grapevine was fantastic! My shower was a complete mess and then left it looking great!. I will definitely be using them again.”

Jim O'Neill

“So thankful for Eric at The Grout Medic! His attention to detail was so refreshing and the results speak for themselves. Our master shower looks brand new, he replaced a broken tile in our spare bathroom, went above & beyond to make everything perfect and that I was satisfied with his work. Highly recommend Grout Medic be sure to ask for Eric, he’s a gem!”

H Marie

“We are very happy with the work The Grout Medic of Grapevine did for us - two bathrooms and the kitchen. They were punctual, courteous, detail-oriented, and did a great job overall. They went the extra mile to make sure the job was done right the first time. I would definitely recommend their services and plan to use them again in the future should the need arise.”

Barbara Makowiecki

“Joe T did a great job on our shower re-caulking! It looks “like new”! He was careful, thorough, and helpful. We are very pleased with The Grout Medic!”

James Garvin

“Joe was fantastic! My tile looks amazing and it was worth every penny! I honestly think it looks better than when it was brand new! I really appreciated the attention to detail and his commitment to do it right! I will be using grout medic again in the future and definitely requesting Joe!!”

Tara Brown

“James Rawson came to our house and gave us a quote. He arrived on time, was very courteous and scheduled repair date. Eric G. was the grout specialist who came and did the repair. He was very courteous, friendly and explained each process and did a super and timely job. Thank you for the great experience. David Henson”

David Henson

“We had a great experience working with The Grout Medic of Grapevine . From start to finish, the team was professional, reliable, and highly skilled. James and Eric communicated clearly throughout the project, stayed on schedule, and delivered outstanding quality work. Their attention to detail and commitment to excellence really stood out. The final results exceeded our expectations, and we couldn’t be happier. We highly recommend The Grout Medic of Grapevine for any commercial or construction project”

Nelia Pavlovna

“Luis was absolutely phenomenal!! On time and educated us on everything he was going to do. Our shower looks absolutely amazing and more importantly looks sealed and secure. Thank you Grout Medic!”

michelle carrillo

“Grout Medic of Grapevine (technician Joe) did a great job restoring two shower stalls in my home. Appreciated the care and attention to detail. Very courteous and friendly and took care to wear shoe covers and kept us informed at each step. Would highly recommend.”

Gary Ingram

“Had a great experience with Grout Medic. My kitchen tile has been down over 15 years and desperately needed cleaning. Brittany explained the grout seal could be applied after cleaning the grout and I went with it. Totally changed the look. The workers were prompt and respectful. Would highly recommend!”

Patty Collins

“Joe did an outstanding job recaulking both my master and guest bathrooms. He was extremely thorough, taking time to properly clean all areas before applying the new caulking. His attention to detail was impressive -- he carefully reviewed every section and offered helpful suggestions for improving areas that were uneven or had larger gaps. Throughout the process, Joe explained everything clearly and made sure to get my input before proceeding with any changes, which I truly appreciated. I highly recommend The Grout Medic of Grapevine for any recaulking needs. I will definitely be requesting Joe again -- he is an exceptional employee!”

Veronica Bolivar
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